From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
This summary is generated by AI, based on text from customer reviews
Very good so far. We are however still awaiting to get our hotel booking confirmed
I really like it it was very easy steps from the starting point to the end
Dear Latifou,
Thank you for becoming a member of our exclusive Dubai Lifestyle Experience.
We hope you have a wonderful experience and we look forward to welcoming you to Dubai!
Safe travels,
The First Group
Everything has really made a lot of money about my investment, thinking this investment is really special for extra income, this investment and made me a lot of profit.
ممتازة لحد الان.طاقم إداري ممتاز
تجربة الاستثمار في دبي
عزيزي السيد قبلي،
شكرا لك على رأيك وتعليقاتك على الخدمة التي تلقيتها.
إنه لمن دواعي السرور أن تعلم أنك حظيت بتجربة ممتعة مع فريقنا.
نتطلع إلى الترحيب بك في دبي قريبًا!
تحايتي،
ذا فيرست جروب
أتمنى أن تكونوا على ثقة، وفَّقكمُ الله وأعانكم.
عزيزي السيد هويدا،
نشكرك على انضمامك إلى تجربة دبي لايف ستايل الحصرية.
رحلات آمنة
ذا فيرست جروب
Very nice first group and service is excellent and the model explains all the details and the offers are excellent
Dear Mr. Mohamed,
Thank you for your review and feedback on the service you received.
It is gratifying to learn that you had a pleasant experience with our team.
We look forward to welcoming you to Dubai again!
Warmest regards,
The First Group
اضافه مجموعه انشطه اختياريه غير الانشطه المحدده
Easy to book Travel. Uncertainty about hotel we will stay is uneasy. Hopefully we will get our choice 1 hotel. Thanks.
Dear Keith,
Thank you for becoming a member of our exclusive Dubai Lifestyle Experience.
We hope you have a wonderful experience and we look forward to welcoming you to Dubai!
Safe travels,
The First Group
Is so good and well secured thanks first group for professional service
Dear Shem,
Thank you for your review and feedback on the service you received from our team. Our mission is to provide the best service to all our clients and we’re delighted we met your expectations.
We look forward to being at your service for years to come!
Kind Regards,
The First Group
Great communications!
I was given details and advise by the personnel
Dear Thebe,
Thank you for your review and feedback on the service you received.
It is gratifying to learn that you had a pleasant experience with our.
We look forward to welcoming you to Dubai again!
Warmest regards,
The First Group team
Very user-friendly application. Very helpful staff
Dear Mujuni,
Thank you so much for your feedback and sharing your positive experience.
Best regards,
The First Group
اريد غرفة رائعة وواسعة نوعا ما وتحوى على مكتب صغير
I hhave anoher booking along with Nadia Al Hajri on the same period.
Please book us on same hotel.
Her email is *******@yahoo.com
First Group is an exceptional property management company. Their dedication to excellence is evident in their prompt and professional service. They go above and beyond to ensure tenants' satisfaction and handle property maintenance efficiently. With their expertise, I trust my property is in capable hands. Highly recommended!
Dear Miuz,
Thank you so much for taking out the time to write such a thorough review
We highly value our investor community, and we couldn’t be more delighted to read about your positive experience as an investor with us. We pride ourselves in delivering exceptional customer service, and it is gratifying to learn that you had such great interactions with our team members.
We look forward to being at your service for years to come!
Warmest regards,
The First Group
Super friendly staff. Mohammed was very interesting to work with.
Dear Sam,
Thank you for your review and feedback on the service you received from Mr.Mohammed. Our mission is to provide the best service to all our clients and we’re delighted to receive a review like yours.
We trust that your holiday will be one you never forget!
We look forward to welcoming you to Dubai.
Warmest Regards,
The First Group
Was great service go grand and continue a good job.
Dear Gilinesh,
Thank you for your review and feedback on your trip to Dubai with our exclusive Dubai Lifestyle Experience!
We look forward to seeing you again.
Best regards,
The First Group
One of the hotel does not have location description on its website
The process was fast and easy. I had no problem navigating through the whole process.
Dear Silas,
Thank you for your feedback. We are glad to hear that you had a wonderful experience as a Dubai Lifestyle member.
We hope to see you in Dubai again!
Kind Regards,
The First Group
Still waiting on communication from the team to find out about our reservation. Reaching out to someone seems like pulling teeth.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mr. Augustin,
Thank you for becoming a member of our exclusive Dubai Lifestyle Experience.
We trust your holiday to Dubai will be one that you never forget and a memorable birthday for your wife!
Safe travels,
The First Group