website thubmnail of The First Group

The First GroupReviews 3,533

4.4

From the business

Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com


thefirstgroup.com
Dubai, United Arab Emirates
+13
How would you rate The First Group?
grey star
grey star
grey star
grey star
grey star

The First Group Reviews Summary

The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.

This summary is generated by AI, based on text from customer reviews

service
197
quality
144
This company responds to reviews on average within 11 days
Georgia
1 review
5 helpful votes
Follow Karl L.
Unfollow Karl L.
Send Message
Share Review
Report Review

I have 3 units now
March 22, 2017

Several years ago I invested all the free money I had into TFG project. I almost didnt even hesitate, and as the result I have 3 units now. I can say I plan to invest some additional money into new projects being in construction. The company works flawlessly, and the staff is comprised of true professionals. Every time my friends or business partners ask my advice on investing in Dubai real estate, I gladly recommend them to consider TFG

Date of experience: March 22, 2017
AE
1 review
57 helpful votes
Follow Seeker f.
Unfollow Seeker f.
Send Message
Share Review
Report Review

You'll are cheaters.
March 22, 2017

People who dupe tourist and waste our time for a booklet with nothing in it...::

Date of experience: March 22, 2017
TFG D. — The First Group Rep
over a year old

Hello, we would like to receive a clarification on what you have written. If any misunderstanding took place, we would like to clarify the situation. However, we are a genuine business and we are in the market for more than 10 years, and we try our best to keep our clients happy. Please, send us a private message with details. Thank you

Ireland
1 review
75 helpful votes
Follow Seamus B.
Unfollow Seamus B.
Send Message
Share Review
Report Review

THE FIRST GROUP
December 16, 2016

I purchased a office space from The First Grout in the solo, The Bridge, Sports City for 100k with a expected return of 7000 to 10,000 per year. It has been rented out for 3 years now and my return is 700.00 per year. TFG say that this is the best return that they can give on this even with Regus managing it. To me it looks like all the rent is going on fees and charges. They offered to buy it back at my purchase price it I invested into one of their hotels. What can I do about this? Its a bad investment for me and the other Solo investors. Would you invest in a company that promised that and delivered this?

Date of experience: December 16, 2016
RU
1 review
4 helpful votes
Follow Igor B.
Unfollow Igor B.
Send Message
Share Review
Report Review

Great work of managers
October 15, 2015

I want to express my gratitude to the managers of company The First Group. They accessibly and understandably explain all about investing in real estate in Dubai. I already have little business in city but I want that my sons inherits immovable property. I know laws and taxes in Dubai good but I never earlier invested in real estate in abroad countries and I needed advices.
Even if your English is as mine it is okei. Company managers work with many people in different countries of the world so I dont worry about communication and documents. In reality, they even help get visa and invite you in Dubai to watch at their projects. You can get a privat tour and spend some nights in a good hotel. But most importang thing is consultation managers go with you to every project you like and tell you about them everything you want to know.
What I liked personally was a hotel complex very near to water. It is popular at tourists and is always occupied. Difficult even to imagine how many money it produces. The First Group showed me all financial calculations with predictions for several years. Like this they give you guarantee that your money is safely invested. You can never lose money here and real estate is a thing that stays forever. Solid investment, I recommend everyone who thinks of taking money out of our country.

Date of experience: October 14, 2015