From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
This summary is generated by AI, based on text from customer reviews
It's takes to long for someone to get back to you about booking dates.
Agréable séjour, un accueil des plus chaleureux
Pour le choix des hôtels, mes options n'ont pas été pris en compte en termes de priorité car ma préférence est Wyndham Dubaï Marina.
It is such a wonderful and breathtaking experience
Thank you for your feedback. We are glad to hear that you have a wonderful experience as a Dubai Lifestyle member.
We hope to see you in Dubai again!
Je déconseille fortement cette entreprise d'autant plus qu'elle ne nous a jamais remboursé un montant de 2500$ payé pour réservé un appartement mais annulé le lendemain même. Aujourd'hui plus personne ne réponds aux messages. J conclus que ces sont des escrocs.
Francis. Tel. ************** (WhatsApp)
ربنا يوفقكم.
ممتاذا جدا
لا اله الا الله
محمد رسول الله صلى الله عليه وسلم
Very bad experience. On the mall I was asked for my time for demonstration of new project which is excellent investment opportunity. On acceptance I was taken to another office by car and there a lady started marketing of a seven night hotel voucher woth 60 percent discount.with a push that this discount is only for this moment.I felt disgraced because marketing was very sub standard. Then I was taken back to emirates mall without telling me a single word about the project
ممتعة لكن اتمنى يوجد شخص عربي او يجيد العربية للتفاهم
ننتظر قسم الحجوزات للاتصال علينا لتاكيد الحجوزات
هذه ليست المره الأولى التي اتعامل فيها مع شركتكم الرائعة ودائما تكونون افضل من التوقعات. اتمنى لكم المزيد من التوفيق
عزيزي السيد محمد ،
شكرًا لك على مراجعتك وتعليقاتك على رحلتك إلى دبي من خلال تجربة دبي لايف ستايل الحصرية!
نحن سعداء جدًا لسماع أنك قضيت وقتًا لا يُنسى. ونحن نتطلع إلى الترحيب بكم مرة أخرى.
مع أطيب التحيات،
ذا فيرست جروب
It was really amazing the Dubai Experience but looking forward to enjoy it more with Dubai Lifestyle with the First Group
Dear Maxime,
Thank you for taking out the time to write a review. We greatly appreciate your honest feedback and are pleased to learn of your positive experience.
We look forward to being at your service for years to come!
Most Sincerely,
The First Group
This would be excellent to have my selections in the order it was submitted. Thank you
Dear Ms.Andrea,
Thank you for becoming a member of our exclusive Dubai Lifestyle Experience.
We look forward to welcoming you to Dubai!
Safe travels,
The First Group
. راضية عن تجربة التواصل والتنسيق معي من طرف الأستاذ ياسين. شكرا جزيلا لكمسهولة الإجراءات. المتابعة والتنسيق
عزيزتي السيدة آمنة،
شكرًا لك على مراجعتك وتعليقاتك على الخدمة التي تلقيتها من فريقنا. مهمتنا هي تقديم أفضل خدمة لجميع عملائنا ويسعدنا أننا حققنا توقعاتك.
نتطلع إلى أن نكون في خدمتك لسنوات قادمة!
أطيب التحيات،
ذا فيرست جروب
Was a very interesting experience. We understood better the way of doing business in Dubai.
Dear Claudette,
Thank you for your feedback. We are glad to hear that you had a wonderful expereience in Dubai.
We highly value our investor community and we couldn’t be more delighted to hear that you trust us with your investment.
We look forward to being at your service for years to come!
Warmest Regards,
The First Group
I will wait for the response to my request and will rate accordingly.
Our first choice hotel is not appearing at end of request
Our host Mohamed Ramadan was amazing. He is knowledgeable and respectful
Dear Hassan,
Thank you for your review and feedback on your trip to Dubai.
We pride ourselves in delivering exceptional customer service! We're so glad to hear that you and your family had a memorable time and a wonderful interaction with Mr.nMohamed.
We look forward to welcoming you again.
Best regards,
The First Group
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Cher Otsaga,
Merci pour votre avis et vos commentaires sur votre séjour à Dubaï dans le cadre de notre Dubai Lifestyle Experience exclusive!
Nous sommes impatients de vous revoir.
Cordialement,
The First Group