From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
This summary is generated by AI, based on text from customer reviews
Great service from Samir. Overall excellent service from the team. Attention to detail.
This is my first time of taking the opportunity to travel to Dubai for a business trip to shopping and visit some tourist sites whilst experiencing their culture and values. Therefore, i have not yet have any experience about the lifestyle of the Dubai people.
Was easy to book, hope the hotels are good
Can't write any more at this time
حتى الان غير مطمئن لسوء التواصل وقلة الاهتمام وتجربة العام الماضي افضل بكثير
Will definitely want to visit there again as we have not seen most places
Beautiful experience on this website. Easy to follow instructions.
That is how the application was concluded. I am still waiting for the final confirmation of dates and 5 days were estimated. This has not been finalized but so far, the interaction has been great. Thank you.
شكرا للاخ فيصل الحميري لانه رايع من جميع النواحي
Unreliable and untrustworthy. Fraud is what you guys are all what u promise clients is not true. People please be warn
What was discussed and promised verbally was not delivered until we insisted and finally with reluctance they consented.
I have tried to reach out to extend my voucher and I have not heard back. There have been no communication or response. When i was purchasing the voucher, I was assured that I can extend the voucher for upto 18 months beyond my expiry. I need to extend my voucher.
Horrible experience
That took me by taxi to one of their offices they let us wait for 45 min without anyone to tell us what is going on
Receptions also they didn't know what to do
So after 45 min waiting my wife and I we walked out from there.
Nobody offered a taxi ride back HORRIBLE EXPERIENCE
It's was more useful and made me more comfortable to invest my money in Dubai.
I have all the information to introduce THE FIRST GROUP upcoming projects with my Saudi Aramco friends here in Dhahran, Dammam and Khobar…
Some Hotels found not available.
I will also need your help to get my second offer by Ahmed Yasser Elseadawy Name on the same hotel
We had a physical tour rather than the 3D tour that was advertised. It was very enlightening - our consultant Daniel Loufti is easy to relate with. He answered all questions, even those that seemed silly. It's definitely worth having such a personality considering the investments being discussed.
عدم الوضح في التعامل اولا قناع الشخص بالبرنامج وبعد كذا تقليص الفرص
It seems smooth at this point. However going by past experience, shall await confirmation and actual experience.
Dear Mr.Devraj,
Thank you for becoming a member of our exclusive Dubai Lifestyle Experience.
We hope you have a wonderful experience in Dubai!
Kind regards,
The First Group
أريد أسكن في ذا فيرست كولكشن الخليج التجاري
Les vacances avec DLE c'est la totale, c'est merveilleux!
Chère Mme Jean,
Merci pour votre avis et vos commentaires sur votre séjour à Dubaï dans le cadre de notre Dubai Lifestyle Experience exclusive!
Nous sommes impatients de vous revoir.
Cordialement,
The First Group
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Benedicta,
Thank you for taking the time to write such a thorough review about your experience with The First Group. We are pleased to know you've had such wonderful interactions with our team members.
We highly value our investor community and we couldn’t be more delighted to hear that you are considering to be a part of it as well.
We look forward to being at your service for years to come!
Kind regards,
The First Group