The First Group has a rating of 4.3 stars from 3,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The First Group most frequently mention customer service, dubai lifestyle and investment opportunities. The First Group ranks 3rd among Real Estate sites.
I would like to thank you for all of your services so far and I'm still waiting to find out what is more interesting. Till then, thanks again.
Waiting for your reply. Our first experience was very Good. I would like to offer this journey to my wife as its her birthday.
Reaching correspondents is quite difficult. My travel dates are August 14-20 and I want to know if it's possible to get this package.
Lara is so helpful and her presentation way was very great and she convinced me to come during the Expo time.
It was truly great and amazing experience to stay at one of your best hotels, the first collection at business bay.
Hassan and George are very responsive to all my questions. The Business bay hotel looks great, I hope that we get a room with a great view of Dubai.
Dear Elizabeth,
Thank you for your review and feedback on the service you received from Mr.Hassan and Mr.George
It is gratifying to learn that you had a pleasant experience with our team.
We look forward to welcoming you to Dubai soon!
Warmest regards,
The First Group
I went to one of these sales presentation things after being approached by someone from The First Group at Dubai airport a few months ago, he promised a free tour of Dubai, lunch and there was even talk of an Emirates Airways Gold card. The tour was to building sites only, lunch was a coffee and the gold card never happened. The presentation went on and on for hours despite me telling them numerous times that I was not interested, to wrap it up they asked if I could provide them with a good review, I refused but was told I wouldn't have to write it, they would do that and post it in my name.
Now I have a lot of time on my hands due to the lockdown, I decided to have a bit of a look around various review websites to see what was on line about them, I found their rating is a lot higher than what they have earned and that they have a long history of writing their own fake 5-star reviews on this and other review websites. They actually have 2 of their own fake review websites. If you google Dubai Property Reviews and Dubai Investment Reviews they will be easy to find and they are blatantly fake. So, they are lying and cheating their potential clients before they are even clients. This would be a clear indicator of what will happen if you invest with them.
Great team, threat hospitals except when we wanted to extend our stay! The 25% discount proved to be a challenge.
Dear Mr. Mabanda,
Thank you for your feedback. We are glad to hear that you have had a wonderful experience as a Dubai Lifestyle member.
We hope to see you in Dubai again!
Kind Regards,
The First Group
I chose Wyndham Dubai Marina as my first choice but the site keeps excluding this from my list of selected hotels. It only showed my 2-4th choices.
Room for more improvement. It's quite understandable sales agent need to make sales but don't be aggressive about it.
Big thanks to Sana for all help and Support. We had a good time; the Boys enjoyed the holiday too much, we will be back soon.
Dear Mahmoud,
Thank you for your review and feedback on the service you received from Sana. Our mission is to provide the best service to all our clients and we’re delighted we met your expectations.
We look forward to seeing you again!
Kind Regards,
The First Group
Thanks a million to Sana, for everything. We appreciate you and the company for all that we experienced while in Dubai.
Thanks a million for making my dream come through. It is an amazing experience.
Thank you Sana for your kind help and assistant, it was amazing, all the family had fun and liked every details. Such a great experience.
Impressive at pick up to the venue,it was so cordial and I liked the treatment.
It was great meeting this guy's. Looking forward for more engagement.
I was highly impressed with initial speech and the way we were sent for the hotel tour. The moment we reached we sat there for an hour without anyone welcoming us. On asking the reception they said someone would be with us soon and asked us to wait again. I compromised my plan of going to the waterpark to visit the hotel and see the presentation as you stated. We wasted 1.5hrs travelling to the hotel, waiting in the lobby, then waiting for the taxi without seeing the hotel as the staff said they are 'too busy to help us'. By the time we got back to Atlantis it was 3pm and the park closed at 630pm. We weren't able to do anything in the park as well since the time was wasted by the poor service provided by aria and their team.
Before leaving a guy came and told us about the package without the hotel tour and wanted us to buy it which was so unprofessional.
Highly disappointed with the overall scenario. I want compensation for messing up with my trip to Atlantis and spoiling our mood by mistreating us.
Dear Mr. Bader,
We would like to learn more. If you are willing to share, please provide the details of your experience to customer.support@thefirstgroup.com and a team member will reach out to you directly.
Kind regards,
The First Group
Stick to your promises. Let there be no deviation from the terms and conditions including the travel package.
Good evening,
It's an interesting information questionnaire. I fought hard to complete.
I remain at your disposal.
Regards
Good package deals, friendly staff sales person (Lara Saleh) and easy to book with multiple options and choices.
Dear Kashif,
Thank you for your review and feedback on your trip to Dubai with our exclusive Dubai Lifestyle Experience!
We're so glad to hear that your partner and you had a memorable time on your wedding anniversary. We wish you both a Happy Anniversary and a lifetime of happiness!
We look forward to welcoming you again.
Best regards,
The First Group
The Focal point was able to explain your business as much as possible however we need to take our time before taking any appropriate decision
Amazing especially sister basmati who spend long time to help me to finish my package
Dear Ms. Nada,
Thank you for your kind words, we greatly appreciate your feedback and are delighted that we could provide you with excellent service.
We look forward to welcoming you to Dubai!
Warm regards,
The First Group
We liked CIEL HOTEL project very much. We hope project will be successful. Mr Farhan is very cooperative and good natured person and all staff members also.
Answer: The company is in business to take your money and give you nothing in return. Stay away
Answer: Very frustrated. More than 5 years without any returns and unfinished hotels.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello, thank you for your interest. Could you send us an email to inquiry@thefirstgroup.com with your contact details and our consultant will get in touch with you and explain everything in details.
Answer: Seeing is believing, I never met an owner who shares this sentiment.
Answer: Hello, thank you for your question. We did not quite understand what exactly you are inquiring about, so please, email us on inquiry@thefirstgroup.com with your concerns. Thank you
Dear Dr. N.,
Thank you for your review and feedback on your trip to Dubai with our exclusive Dubai Lifestyle Experience!
We're so glad to hear that you had a memorable time. We look forward to welcoming you again.
Our team will be reaching out to you shortly.
Best regards,
The First Group