The First Group

Very good customer service and friendly staff. I had a very good experience with the staff at the first group.

I had a wonderful experience with your staff especially Angelina she was very kind to me and my wife we had a wonderful experience with your company and it was her kindness and her professionalism that made me take this offer

One of the best hotels! Stunning hotel, amazing staff, the rooms will give you that 'wow' feeling, food was excellent, location is also perfect. I wanted to thank Abdessamed for the genuine service
This is my third time traveling with TFG Dubai lifestyle package, I would always use it for my traveling to Dubai.
This company offer strong opportunity of investing in Dubai Real estate, if i decided to invest in Dubai, my investment will definitely be through this company

My experience with TFG for the past 20/25 years has been excellent and very encouraging. I have always been treated with respect and like family.
My main contact and current relationship manager Mr Nader Aberdeen is a gem and a great asset for TFG. His responses are prompt and to the point. I have dealt and known him to the past many years and he is always there when I need him. I live in the USA and distances always matter but Nader has always been in the forefront to resolve my problems and issues always to my satisfaction. I wish there were more employees like him in TFG. Thank you Haider Jalal

Was not a good experience as we felt the whole thing as a manipulative thing, as we were not told about them trying to sell their membership at first. Once we arrive they were just trying to trap us with their membership.

I have tried to reach out to extend my voucher and I have not heard back. There have been no communication or response. When i was purchasing the voucher, I was assured that I can extend the voucher for upto 18 months beyond my expiry. I need to extend my voucher.

عند حجز الباقة تم عرض أن فندق
First collection Wyndham Dubai marina متاح للحجز ولكن للأسف عند تفعيل باقة السفر خيار هذا الفندق غير متاح

Janal and Djalil does Not deserve to be managers in my humble opinion period. They were rude and very unprofessional and must not mixed business and their feelings about what's happening in the world. Whoever Leila was super nice, knowledgeable and focused.

I met the sales guys in MOE and we agreed to make a meeting next day at 10am. He told me that I will get a call an hour earlier to confirm it. Then next day at 9:30 I got a call saying that do I confirm my meeting at 11am ( an hour later than scheduled) I said no but 10:30 is ok I can make it. The lady said, probably she can make it, will talk to his colleague and turn back to me. Until 10am I didn't get a call, I called them. Again they said there is not that I want to reschedule my meeting. I asked to cancel it of course. Such unprofessional people, bending the words and taking notes as they like. Good I know before spending more time. I don't know the management part of the company but people on the first step don't respect your time. So I would say there is something wrong about company culture. Avoid them I can say from my short experience.

Incredibly friendly and easy to navigate through your Dubia experience platform. It is very intriguing how your Dubai experience has been well designed to enable have a tailored choice of how you want your traveling experience to be. Thats a good job.

At the outset we would like to express our gratitude to malika and The First Group for the amazing tour and the activities offered to us. We especially thank you for your care and help through the continuous contact and daily calls to ensure that we are enjoying our trip and program.
We hope to keep in touch with you for future cooperation.

Wow! TFG staff is so nice. I just got back from their office. My husband took me with him because he doesnt know Dubai as well as I do, and I spent nearly all my internship there. He wanted to buy a hotel room either in Dubai Marina or in Jumeirah Village, and boy, thats a really tricky question even for me. Both are thriving, both are tourism magnets, and both look fantastic.
Thanks for the TFG manager who was nice enough to tell us about future city prospects. The company surely knows the market and the city. Strategic plans, ways of government support, transportation networks everything is considered. Weve chosen Jumeirah Village in the end, and Im sure we made the right decision.

We had a staycation at Wyndham Dubai marina along with one of our family friends. Since we went there on Eid holidays, it was crowded right from reception. But Nour was very helpful and even though busy, she tried to provide us the room which were according to our requirements. It's a hotel with around 300+ rooms but the elevators and all have access card services, so that only the guests can check in. The rooms and corridors were very neat and a 5 star can be given for this. Coming to the breakfast, it was pretty nice and had a variety of options. When I asked the person who served us, if there are any options for Indian food, he guided me to a catering staff who was very quick to inform the kitchen and they provided us with 2 masala dosas and 2 ghee roasts. I very much appreciate this service. There are mini supermarkets and other restaurants and shops nearby, so it's not an issue if you would require something.

Also I activated my bookings I did in february 2023, I didn t get an answer. So after 10 days I send an email to the company and asked if everything was ok.Then I get immediatly an answer.Now we could arrange everything.

شكراً لكم من الأعماق فريق دبي لايف ستايل

طاقم العمل ، الفندق ، مركز الإتصال ، التواصل المباشر