Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
This summary is generated by AI, based on text from customer reviews
I am very satisfied with First Group and the properties and services they offer. Thanks to Yacine to make our stay unforgettable
I would recommend it to any investor who wants to invest in Dubai.
The First GROUP is a better-organized company that provides good service, Yacine was very helpful and I thank him to be here for us during our stay I am very satisfied with the services provided. The reception and the investment tour were a great experience, we are planning to invest in our next trip to Dubai Thank you
الحمد كانت التجربة حلوة وما قصرتوا. كل الموظفين كانوا متعاونين جدا والفندق كان حلو ايضا
Bonjour TFG,
Je viens de passer une semaine remarquable à Dubaï avec votre pack Discover Dubaï.
Je voudrais vous traduire ma grande satisfaction pour votre accompagnement qui a rendue ces vacances si spéciales.
J'ai énormément apprécié la disponibilité et la courtoisie manifesté par Malika qui a ménagé tant d'effort pour nous accompagner pendant ces vacances et des fois à des heures tardives, son travail a rendu notre sejour tres agreable.
Merci à Malika et merci à toute l'équipe de TFG.
Ce voyage était vraiment super grâce à notre ami Yacine qui nous a aidé à profiter et à visiter les beaux endroits de Dubaï très bon choix d'hôtel et le personnel était très gentil vraiment Merci TFG
السلام عليكم ورحمة الله وبركاته. رجعنا الى جدة بحمد الله. و اشكر ياسين على حسن الضيافة، وحسن تنسيق برنامج الزيارات والاقامة فى دبى، وجزاك الله خيرا.
Merci beaucoup a toute l'equipe de The First Group, Nous avons passé un merveilleux séjour.
Thank you TFG A very professional company in the greeting of the customer and the service is very professional I would like to thank Yacine who was very patient and present with us during the stay we really liked the experience
الرجاء إعطائنا يومين اضافيين لنتمكن من زيارة دبي
I was greatly pleased to deal with Yacine
In fact, it was a fun and special trip and successful because the company has been developed to help us a distinguished team of qualified and skilled employees to deal with the company's customers and earn their satisfaction and provide the support and assistance they need, thank you.
خدمة احترافية للغاية تشرفت بالتعامل مع أخ يامين لحمدالله استمتعنا برحلتنا لدبي وبالخدمة الممتازة والمعاملة الرائعة من جميع الموظفين واالعاملين في هذه الشركة الجميع ما قصر ابدا معنا جزاهم الله كل خير
اتقدم بإسمي ونيابة عن شريكي بأرفع درجات الشكر لكي خاصة وإلى الفريق اللذي تعاملنا معه خلال فترة وجودنا بضيافتكم آملأ أن يكون فاتحة للإستثمار من خلالكم.
أجمل التحايا والتقدير.
للاستادة سناء على حسن التعامل و الضيافة
I have met the team at four seasons hotel jordan, they are well trained employees with lots of knowledge of their products and services, not to forget their welcoming smile that never leave their face during the meetup
يعطيكم العافيه اتمني تكون ع اطلاله ع البحر
Answer: The company is in business to take your money and give you nothing in return. Stay away
Answer: Very frustrated. More than 5 years without any returns and unfinished hotels.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello! Thank you for your interest. We have a wide range of investment products, so if you could contact us at social@thefirstgroup.com we would arrange a free consultation with our specialist.
Answer: Hello, thank you for your interest. Could you send us an email to inquiry@thefirstgroup.com with your contact details and our consultant will get in touch with you and explain everything in details.
Answer: Seeing is believing, I never met an owner who shares this sentiment.
Answer: Hello, thank you for your question. We did not quite understand what exactly you are inquiring about, so please, email us on inquiry@thefirstgroup.com with your concerns. Thank you