From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
This summary is generated by AI, based on text from customer reviews
Great service, more speed will be helpful subsequently.
We were at the museum of the future and we were very lucky. It was unforgettable we took the last two thanks to Thierry. Thank you very much you are it worked better than our tour operators. THIERRY WE LOVE YOU :D
شكرا على حسن الضيافة خاصة ل ياسين من دبي لايف ستايل اللي تعب معانا ما قصر المرة القادمة انشالله
مشكورين على جهودكم و تعاملكم باحترافية الفندق كان حلو كثير و النشطات كانت منظمة كما رتبنا لها شكرا الفيرست قروب
At the outset we would like to express our gratitude to malika and The First Group for the amazing tour and the activities offered to us. We especially thank you for your care and help through the continuous contact and daily calls to ensure that we are enjoying our trip and program.
We hope to keep in touch with you for future cooperation.
The Holiday was amazing, I loved every bit of it, the investment tor was so interesting, we learn a lot about Dubai and the investment with TFG, Many thanks to Sana for her assistance and good arrangements, we will be back soon.
Really good experience everything is top notch
I would like to thank you for the great attention I have received with the First Group since the beginning of communication with Malika, which was passion, calmness, and prioritizing the client satisfaction
All the arrangement done by Miss Malika were Punctual without neglecting the smallest details from organizing our arrival to scheduling all the activities with a way the least we can say about is professional, she was very special on her handling until our last minutes in Dubai
Mon séjour avec The First Groupe était très fascinant, nous avons eu un voyage très spécial plein de découverte avec Sana qui a su comment nous guider et nous orienter, c'était notre premier voyage à Dubaï et pas le dernier.
Our holiday was amazing, I recommend the DLE package for those who wants to have a luxury experience in Dubai, thanks to Sana and Malika for their good collaboration.
They did they best a point but i hope this time it will be better.
Very good Trip it was Amazing I enjoyed it a lot, Yacine was very professional in his work and organization Thank you The first group for this opportunity
My arrival date is earlier than the available date. I am arriving on the 20th of June but had to fill 22/02/22 so that I can submit the form
شكري الكبير و امتناني العميق الى المدير اسلام و فريقه
The trip was amazing, we enjoyed everything, and we got the honor to be one from Ciel Owners, many thanks to Sana from DLE, And Salah the consultant for handling every details.
Our trip was very successful thanks to Yacine from the Dubai lifestyle who really helped us and organized the trip very well, his choice of hotel and activities were perfect, the investment tour was very interesting and it was just perfect.
السلام عليكم ورحمة الله وبركاته
لقد سعدنا بترتيبات الزيارة ، كانت تجربة فريدة و ممتعة جدا ، كما ان متابعتكم الشخصية من طرف الموضفة مليكة اولا باول ادخلت السرور فينا و كانت محل تقدير و احترام.
I want to thanks Sana for her good arrangements to make our stay Wonderful, the hotel was nice, I recommend it for everyone, Good Work TFG team.
Your hospitality and sense excellence together with resolve to forge ahead in all explorable domains of success to leverage capacities
الفندق مرة حلو مشكورين على الاستقبال و حسن المعاملة
Warm welcome, professional team, and excellent products, I am more and more impressed by The First Group, Yacine was very professional he is doing a good job I recommend him highly
I will give my honest opinion after my travel.
Bonjour, j'au suis entrain de vivre une expérience approfondie aux travers vos conseils et orientations. Cela m'a permis d'apprendre plusieurs choses à la fois. J'en suis convaincu qu'après avoir passé des années dans cette expérience en ligne, je suis grandi et je continuerai d'apprendre car en apprend chaque jour.
شكرا لكم واتمنى ان يكون الامر على ما يرام
We enjoyed our stay, the holidays was great, we had a fantastic time with The First Group, Sana was very helpful and patient with us, thanks a lot.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members