website thubmnail of The House
How would you rate The House?
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RU
6 reviews
4 helpful votes
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Online buyer for the first time of leggings from this website. I bought some to bite my ankles, as they have pockets, which are very useful for my phone. They feel so light and amazing, I just love them. The sizing guides were great as they fit my daughter and me perfectly. We will not be going back to any other brand now, I have ordered 2 pairs of leggings now in 2 different colors and it only took me a couple weeks to deliver.

Date of experience: March 19, 2024
Philippines
1 review
0 helpful votes
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Excellent
January 16, 2024
Updated review

It has been a true lifesaver for me as a busy student. They delivered an impeccably structured essay for my psychology class, and I couldn't be more impressed. They are highly recommended! I really appreciate it!

Date of experience: January 15, 2024

Good Service, Great quality
January 14, 2024
Previous review

Big thanks to The House! With a $50.00 gift card and a generous 15% discount, I got the New Balance Jamie Foy Camo Slip On Shoes and Camo Grip Tape for only $5.79. The House is my top choice for clothing and gear - unbeatable prices and constant sales. Thanks, and Happy New Year!

Date of experience: January 14, 2024
Netherlands
5 reviews
2 helpful votes
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I love the House!
April 19, 2023

I love the House! I've had two pairs of shoes here and they are both fantastic. The staff is always friendly, professional, and helpful. The shoe department is organized and clean. They have a great selection of shoes, including many different brands, sizes and colors. The prices are good too.

Date of experience: April 19, 2023
Utah
1 review
0 helpful votes
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I made three separate orders for multiple items in order to get free shipping. Every single order had problems! Shipping was taking a long time, like a week, just to get out of the warehouse. I had to call multiple times and find out that items were oversold and canceled, or for some reason stuck in the warehouse and that I should've been informed. Painful company to work with, but most of the items I received were good quality(tents). I'm a bit pissed off that I ordered some really nice $350 snow pants for my wife and when they arrived, the pants were as thin as leggings. Absolutely zero insulation! Evidently I have to look for "insulated snow pants." Weird!

Date of experience: April 2, 2023
Colorado
1 review
0 helpful votes
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Sad to see them go
April 17, 2023

Always have had excellent service from this company and will miss the interactions with them that occurred with each of my purchases from them over the years. Wishing all of you peace, joy and satisfaction in your future endeavors!

Date of experience: April 17, 2023
New York
1 review
0 helpful votes
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Great place to shop for gear
April 14, 2023

I've recommended The House to other friends and they've made purchases as well. The videos the create for some of the products is really helpful. They've influenced me in deciding on the right products and have informed me on how to use some accessories.

Date of experience: April 14, 2023
India
26 reviews
1 helpful vote
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The House Shoes are a great online store for finding trendy and cheap shoes for your home. They have a variety of shoes from different categories and styles, such as slippers, slides, flip flops, and sneakers. The shoes are well-made and well-fitted, and the reviews are honest and helpful. The shipping is quick and reliable, and the tracking is easy. The customer service is responsive and courteous. The House Shoes is a great place to discover new shoes and save money.

Date of experience: April 29, 2023
Texas
1 review
2 helpful votes
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Glitchy Website
January 18, 2024

I tried ordering my cart of a snowboard and bindings. I got charged seven times after receiving an error in my payment method? Now I have over 5k dollars of pending charges and I am forced to wait for the pending charges to drop as NONE of the charges even made an order. So now I can't even buy a board or boots from another website since my credit card is maxed out for the next three days.

Get your guy's website fixed.

Date of experience: January 18, 2024
Connecticut
1 review
0 helpful votes
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Very good experience - ordered a skateboard for 50% off, chose free shipping instead of $10 for guaranteed 3-6 days. Arrived in 5 days with tracking from Fed Ex. Board as expected, minor shop marks but zero problem with that given the size of the discount. Overall very satisfied.

Date of experience: July 10, 2022
New York
1 review
0 helpful votes
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Skateboards
January 3, 2023

This business is amazing! I got three skateboards, two sheets of grip tape, and hardware for $64!(sale with discount code as well)
I really recommend this website for any outdoor sport needs! I even advertised on my YouTube channel.
If you are thinking about buying any outdoor sport equipment, buy it from here!
This company puts zumiez and competitors to shame!
I also had really fast delivery and amazing service.
Well done company and it's workers, keep it up!

Date of experience: January 1, 2023
North Carolina
1 review
1 helpful vote
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I needed a ski jacket for an upcoming trip and The House had an excellent deal on a high quality one. The website is easy to navigate and to check out. I immediately received an acknowledgement of my order and then within an hour a final confirmation. The jacket didn't ship immediately but customer support was excellent when I asked about it and quickly said via chat that it was located at a different warehouse so it was taking a couple days longer. I then got a tracking # and it arrived in just over a week. Have already bought from them again!

Date of experience: December 16, 2022
Michigan
1 review
0 helpful votes
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Great product
January 13, 2023

Gloves are real nice, great place to order from. Shipping was quick and they have a very nice selection of quality products to choose from. I really like the filters for outdoor gear so you can easily get past things like being waterproof or not since on many sites that is difficult to find.

Date of experience: January 13, 2023
Mississippi
1 review
0 helpful votes
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Easy as pie. The House hooked me up with not 1, but 3 completes within two weeks, and all arrived crispy and ready to skate. I've also used them for snow gear and had the same experience. Great shop if you can't get out to your local store or they don't have what you need.

Date of experience: March 7, 2018
Alaska
1 review
0 helpful votes
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Awesome deal
March 31, 2018

Incredible selection of skis very friendly people excellent service thank you for make me make the right selection now ready to ride some beauty full spots here in AK with more confidence which is super important.

Date of experience: March 31, 2018
Washington
1 review
0 helpful votes
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Great value
November 16, 2017

Technically excellent gear at great prices if you don't mind being behind a year or two on styles. They have new stuff too but for dressing a bunch of kids, I am all about bargains, and the house has them.

Date of experience: November 16, 2017
Shayne T.
Oklahoma
1 review
0 helpful votes
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They have a HUGE selection of products at very competitive prices. Delivery is quick and the products are securely packed. My order had the company's mission statement enclosed..... read it. It's awesome.

Date of experience: July 28, 2018
Georgia
3 reviews
5 helpful votes
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Goggles and ski mittens
December 27, 2017

Everything I ordered came in a very timely matter. It was also quite easy to order online. I appreciate the upfront details regarding shipping. I think I qualified for free stuff - hopefully that email will be coming soon.

Date of experience: December 26, 2017
Michigan
1 review
0 helpful votes
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Great company, great prices, with stellar customer service! They went the extra mile to help me when few of their competitors and others in general would. Connecting digital commerce with a human presence is critical when customers need help. TheHouse perfected it with my experience. My optimism in humanity has been restored for now. Thank you TheHouse!

Date of experience: October 20, 2022
Illinois
1 review
0 helpful votes
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Gear
December 10, 2022

Heard about your store from friend and I'm glad i did. Great prices and with the extra 15% off for being a new customer was awesome. My only problem was you use fedex. In my opinion the worst delivery service, Order was four days late

Date of experience: December 10, 2022
New York
1 review
35 helpful votes
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I ordered a set of skis from the pre-season sale, which was not well-labeled. I had to ask two staff members for more information and got conflicting answers about the skis. After deciding to order anyway, the skis arrived very fast - in a plain, long, white box with no packing materials whatsoever. The shrink wrap holding the skis together had shredded in transit, and they were loose in the box, causing some scratching, and the box itself was bent as it was very flimsy.

The skis turned out to be decent despite the scratches, and I am looking forward to using them this season - just wish a bit more care had been taken with them before they reached me.

Date of experience: October 7, 2018

Overview

The House has a rating of 3.9 stars from 979 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The House most frequently mention customer service, great prices and free shipping. The House ranks 3rd among Outdoor Equipment sites.

service
52
value
52
shipping
53
returns
24
quality
47