• Boho Factory

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Overview

Boho Factory has a rating of 1.93 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Boho Factory most frequently mention cheap quality, sale items, and long time problems. Boho Factory ranks 2063rd among Women's Clothing sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The dresses I received were completely see through and the lace dress came with no slip to wear under it.
  • Finally, they said that my items are not eligible for refund since they were sale items!
How would you rate Boho Factory?
Top Positive Review

“Excellent shopping experience”

Carole K.
12/11/19

I became very happy after unwrapping the parcel delivered yesterday. Your Hollow Out Lace Dress' is just FAB! Since the price wasn't too high, it made me worried about the fabric quality. But, I was completely wrong to think so. Thanks for giving me an excellent shopping experience.

Top Critical Review

“Horrible misrepresentation of clothing”

Fallon C.
6/6/20

This is the WORST website you could imagine. The clothes are cheap see-through rags that do not even closely resemble what appears on their website, and are shipped 3-4 months after you order them. This scam company WILL NOT REFUND your money under any circumstances. PLEASE STEAR CLEAR OF THIS SCAM! I LOST $160 dollars! I threw the clothes in the garbage as even the salvation army would not take them.

Reviews (43)

Rating

Timeframe

Other

Reviews that mention popular keywords

lace dress (3) sale items (4)
Thumbnail of user fallonc1
1 review
4 helpful votes
June 6th, 2020

This is the WORST website you could imagine. The clothes are cheap see-through rags that do not even closely resemble what appears on their website, and are shipped 3-4 months after you order them. This scam company WILL NOT REFUND your money under any circumstances. PLEASE STEAR CLEAR OF THIS SCAM! I LOST $160 dollars! I threw the clothes in the garbage as even the salvation army would not take them.

Thumbnail of user elissam25
1 review
6 helpful votes
August 4th, 2020

Been waiting for a refund for over a month for two dresses which were rubbish quality and nowhere near as long as they appeared on the website. Constantly fobbed off and assured that I will receive the refund but this never happens. Appalling. I will never use this company or Etsy again. There are so many negative reviews that I cannot believe they have not been investigated. Please do not buy from them.

Thumbnail of user carolek33
2 reviews
4 helpful votes
December 11th, 2019

I became very happy after unwrapping the parcel delivered yesterday. Your Hollow Out Lace Dress' is just FAB! Since the price wasn't too high, it made me worried about the fabric quality. But, I was completely wrong to think so. Thanks for giving me an excellent shopping experience.

Thumbnail of user mariee87
1 review
1 helpful vote
April 25th, 2020

Shockingly poor quality. I placed an order for two pairs of earrings. They sent them separatly do forcing me to pay for shipping fees twice. On arrival one of the earrings was broken due to very flimsy material, unwearable. The other pair were terrible, very rough and wide where you put it through uour earlobes. Would not ever recomend anyone to purchase anything from this place. Avoid avoid avoid.

Thumbnail of user caitis2
1 review
0 helpful votes
December 6th, 2023

I bought what looked like a light, sleek, beautiful ivory wedding dress and I got a white very bulky cheap looking/feeling dress. When I went to ask for the return, you only get 14 days, they took a long time to respond and then I found out I had to ship it to Australia which from the US costs a decent amount and you have to get customs paperwork. By the time I got all that done my 14 days had expired and when my fiancé reached out to them to ask if we could still return it they never responded. Definitely wouldn't recommend based on my experience

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user melanier206
1 review
2 helpful votes
October 30th, 2020

I bought a dress from "boho buys" was ok but not worth the $80 I paid for it! Then was browsing the "SHEIN" website last night. I saw exactly the same dress for $20! Wtf weren't even bothered to use different pics. They just stole the ones of the website. I paid 4 times what this dress is worth lol and I looked at their website, they have lots of "SHEIN" dresses on their for 4 times the price. Never buying off Instagram again.

Thumbnail of user ceciller4
1 review
3 helpful votes
June 24th, 2021

The kimono I ordered was nothing like how it was shown in the picture. It was like something a teenager had knocked up in a sewing class! Bitterly disappointed and also at the time it took to arrive. Won't be shopping with this charlatans again.

Service
Value
Shipping
Quality
Thumbnail of user renl15
1 review
1 helpful vote
July 4th, 2022

I wish I would have read these reviews before I ordered. When will I learn? Clothes were nothing like portrayed on site and size chart is useless. I didn't even receive some merchandise and they only gave me 15% return. No place to return merchandise so you are screwed. Please save your money! RIP off!

Tip for consumers:
Don't! It's a scam

Products used:
None

Service
Value
Shipping
Returns
Thumbnail of user gabrielc150
2 reviews
1 helpful vote
April 18th, 2020

Had to send back the clothes due to too large sizes and cheap quality material. I Paid the return to ship back to China but tracking stop at China Post Beijing, so they do not want to reimburse me: ''Easy return and credit'' is totally wrong with result I lost my 100.00$ + money + 25.00$ to return the products

Thumbnail of user melissab2929
1 review
0 helpful votes
February 17th, 2023

I never write reviews but feel that I must. I should have checked out the refund policy before I ordered. I ordered several hundred dollars worth of different clothing. All arrived separately so it's hard to "wait" to send back because I want to see how everything fits. A sweater duster is 2-3 times too small. T-shirts are huge. They do not give refunds only credit. I do not want any more of their clothing! I would rather give this all away than give them their crap back and my $$ be in credit. I'm not getting my $$ back either way AND I have to pay for the return. I will throw in trash before I send it back!

Tip for consumers:
Find another company to buy from!!

Products used:
None!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessr76
1 review
5 helpful votes
February 7th, 2020

Who has two thumbs and got ripped off HARD online recently? This girl. It's super embarrassing, and only maybe the third time I've been taken for a proper ride, but here is my experience:
1) See lovely looking dress online
2) Wait a month for a partial shipment of order
3) Dress is awful quality- paper thin, missing a belt, unwearable.
4) Contact customer support, request refund because the item is not fit for purpose.
5) Company will not comply with consumer law- they are selling in Australia and are bound by it.
6) Back and forth emails. I don't know how many times I have had to tell them that I don't want an exchange because why would I want to wait for another $#*!ty dress?
7) They won't cancel the rest of my order, even though it hasn't shipped yet.
8) Finally agree to refund if I pay shipping
9) Agree that it is my right to post my experiences to all and sundry.
So here we are
Do your due diligence online and always, always check the reviews for stores that are selling cute things for apparently reasonable prices. It hurts my pride SO MUCH to have failed at online shopping, because it's (so sadly) one of the things I list on resumes under 'Misc. Skills'.

Thumbnail of user dorothyp65
1 review
0 helpful votes
November 21st, 2019

Boho Factory is the only online shopping store that I use, and I absolutely love it. They have a large collection of beautiful dresses that just isn't available elsewhere at this price. Highly recommended.

Thumbnail of user sidneyo11
1 review
5 helpful votes
March 6th, 2020

Not only did the dress take an extremely long time to get to me (making it close to the 45 days from time of purchase return policy). The dress was nothing like the picture said. The dimensions were all off (I read ALL of the reviews and used the size chart as guide). The company offers you a special shopping code for your first purchase. Be aware, that if you use this code, your dress is now considered a "sale item" and will no longer be eligible for returns. My dress also did not come with tags on it which, also means it is not eligible for returns.

Thumbnail of user sumanv5
1 review
2 helpful votes
December 12th, 2019

$#*! quality. Not even worth a dollar. So disappointed I bought a swimming suit for my honeymoon and it doesn't look anything like the photo. So bad that I had to put in in the bin.

Thumbnail of user josephiney6
4 reviews
8 helpful votes
December 5th, 2019

Just wanted to say that I am very pleased with their nice collection of accessories and dresses. I have purchased a nice bohemian summer beach bag, and I absolutely love it. Recommended!

Thumbnail of user nikoletan3
1 review
0 helpful votes
July 21st, 2021

Clothes are very cheap quality! Shipping take a long time. Everything was so worst that I didn't try to return the clothes back.

Thumbnail of user irinam37
1 review
1 helpful vote
July 16th, 2020

After 4 months waiting I received some garbage which have nothing to do with a dress! I could have make it beter with my eyes closed!

Thumbnail of user sophiah37
1 review
3 helpful votes
June 15th, 2019

Took a month for my dress to arrive & it was such poor quality made with cheap material. There was no underlay, the color did not match,& it was made from some synthetic cheap curtain looking material. For the price I paid, it was horribly overpriced. The dress was already falling apart after the 1st wash. And they were not responsive at all, they don't refund sale items. It's a scam company with overpriced dresses and low quality products from china with a fraudulent American image.Don't trust the reviews on their website, it's all lies!

Thumbnail of user hw33
2 reviews
7 helpful votes
May 17th, 2019

Ordered an item, took over a month to get here. The cut is completely off from the photos and not worth the money. Ask for a refund as it says on their site they will give you one no questions asked. They refuse, and when you write negative reviews on their social media they block you. Don't order from them unless you just want to throw away your money.

Thumbnail of user tmrm
1 review
4 helpful votes
June 17th, 2019

Huge Scam don't buy!

I SO regret that I didn't check this stupid online shop before! I wasted over a 100$, one item wasn't even delivered and the rest is cheap quality and doesn't even look close to what you see on the product pictures! Honestly, ALL of their stuff is TRASH, it's literally a scam, do NOT buy from those people.
I hope I will get my money back, I'm not even sure about that but trying:(

Beware ladies!

Thumbnail of user tammiet6
1 review
1 helpful vote
August 3rd, 2019

Sandals was damaged and in poor condition! Look at the straps not even pasted on nicely! Cheap material and obviously a scam when I paid $40 for this cheap trash that is worth $5? The pearls also fell out...

Thumbnail of user ginae69
1 review
5 helpful votes
May 3rd, 2019

Avoid Boho factory (boho-shop.com) like the plague! Same story as person below. False advertising and is a scam. They are stealing off hard working people. All their products are sale' items which is their reason for not providing a refund. They even had the cheek to suggest sending me out a free item and 20% off the next purchase People, you need to report them and just contact your bank for a refund.

Tip for consumers:
Don’t do it!

Thumbnail of user kenleyr
2 reviews
0 helpful votes
November 24th, 2019

Got a nice deal on my purchase of boho pearl sandals. It looks very pretty, exactly the same as shown in pictures of their website. Looking forward to buying more products.

Thumbnail of user amya273
1 review
2 helpful votes
September 10th, 2019

Awful experience! Clothes are extremely cheap quality! Comes from China even though their website has a michigan address. They will not take returns on sale items. Everything on their site is on sale. In addition, the costs to mail back to China is more expensive than the cost of the actual clothes. Finally, shipping take a long time. They have in their policies you can't return after 15 days from order date...

Thumbnail of user marinec6
1 review
2 helpful votes
September 24th, 2019

Do not buy from this company
This is a big scam
Their products look nothing like the pictures and PayPal won't refund

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