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TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Always pays fast, and best payout, never had any issues with services
I purchased 2 books locally, thought selling them through this company would be easy, they confiscated the books due to it be a "counterfeit copy", they will not be returned, and have no clue when their investigation will be completed.
Very easy to sell books online. They offer good prices and have good service
Better quality than described, very fast shipping, exactly the book I was expecting
Books - it is an experience in college. My college bookstore did not have it available, and Amazon wanted to sell it to me for $60-&110, for a book I knew was worth ~$40. Overall, I paid that $40, and got my book on time, within days! I even made sure to inform my professor and other classmates so that they could get the book if needed! Definitely coming back!
I find the process very easy. Not sure I am getting top dollar, but it is very easy to do.
Very simple and east to figure out how things work. I got my textbook rather quickly, but my only complaint is the packaging. It was rather difficult for me to open since at times I just feel weak. Overall great experience with this site.
Great experience previously with my new medical book. My next order is on the way!
It took more than 5 days for my order to be processed. Then the item sat in the warehouse for another week before it was shipped. Nearly 3 weeks later since I placed my order still haven't received my textbook and it is still in transit to USPS. I ordered early so that I will get my textbook before January 27th but don't know still if textbook will come in time. Will never recommend this company as they can't process orders quickly nor can they ship items in a time manner.
I have not received any reply to the following request.
I ordered and received Spanish Textbook Punto Y Aparte
ISBN-10:*******050
ISBN-13:*******054
Edition:5th 2015
Authors: Sharon W. Foerster, Anne Lambright
Order number *******
I would like to order the corresponding instructor's edition for home study so that I might do the exercises at home and check my answers.
Would you please provide me with the book ID and other information necessary to order that edition.
Larry Gorum, Ph.D.
*******@cox.net
For the last 2 semesters our bookstore has been out of the books I need. Textbook Rush always has what I need at a cheaper price, and they can get it here sooner that our school store.
Textbook in great condition, unbeatable price. Grateful for this sender.
Finding, ordering, and paying for book was a breeze, but the shipping was ridiculously slow.
So if u have time on ur hands then no issues cause the book itself looks OK haven't taken it out of wrapper yet.
It's been almost 2 weeks and no sign of my textbook. I checked out as a guest so I dont think I can track my order either. Might have to contact customer service.
I order a book and paid for it with my credit card.
According to the website, the book was in stock.
Few days later, I received an email telling me that they cancelled the order because it's not available. I hope it is management issue and not a scam because they have all my credit card information. I am not happy with this company.
I ordered the book from Amazon
Using the site was easy. I'm just a little concerned about the time it takes to ship the package. If it arrives in a timely manner, I'll give you a super review. Thanks.
I am very happy with the education materials that I ordered. They arrive quickly and in perfect condition.
Beside the password problem and the fact that we couldn't see a tracking number. The seller was updating us with the progress of the package so the transaction was smooth. Good sale. Cheap. Good quality.
Never got the item and my order was cancelled. Ordered from someplace else
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members