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TextbookRush

Overview

TextbookRush has a rating of 4.3 stars from 791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.

service
87
value
15
shipping
14
returns
12
quality
12
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4,446 reviews
How would you rate TextbookRush?
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California
1 review
0 helpful votes
Follow Nadine C.
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Easy and straightforward!
August 16, 2024

I've sold textbooks to Textbook Rush since 2016, and I appreciate that the platform has never changed to anything gimmicky and scammy-looking - this is how it should always be! They just tell me how much they'll offer for whatever books I have laying around, and I get the shipping label and my money without a problem.

Date of experience: August 6, 2024
Ohio
1 review
0 helpful votes
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Easy and efficient
August 18, 2024

I researched prices and found textbook rush to be more generous than other vendors. I was skeptical. Mailed my textbooks in later than what was asked to do. They sent a reminder and I got them in the mail using the printed shipping label. They let me know when the books were received and confirmed that I was getting a check for said amount. Check was sent and received as they stated. Everything was smooth, they honored the buyback price and the process seemed to be easier than other vendors who wanted me to take pictures ect.

Date of experience: August 8, 2024
Maine
1 review
0 helpful votes
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Better than advertised!
January 26, 2025

Textbook in great condition, unbeatable price. Grateful for this sender.

Date of experience: January 16, 2025
Missouri
1 review
0 helpful votes
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Psychology Major's Handbook
October 3, 2024

I ordered a textbook for my son and needed it ASAP. I called one week in when I couldn't find tracking information and was told that it "takes time to get to the warehouse." Two weeks in, my order got cancelled because it was out of stock. Pleae don't sell me someting that I am dependent upon and lead me on to belive that it is coming, when it is, in fact not coming. Now I am weeks behind in locating a book and having it sent to me, all the while my son is having to proceed in his class without a textbook to read.

Date of experience: September 23, 2024
Alison B. TextbookRush Rep
7 months ago

Hi Kara,
We are very sorry about the delay and cancellation with your order. This order had technical issues in our warehouse management system and after working on it for some time the Technical Team determined it could not be fixed, and had to cancel it. A refund has been issued for the canceled item. We know that this delay has put you behind on your school work, and we again apologize for this very frustrating experience.
Thank you,
Alison

California
1 review
0 helpful votes
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Days after order placed it was cancelled
October 21, 2024

I placed a textbook order and after several I got an email that it was being cancelled. First and last time I'll ever try this service.

Date of experience: October 10, 2024
New Jersey
1 review
1 helpful vote
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You guys suck
December 6, 2024
Updated review

Terrible experience. Should never have put my faith in an org probably run by kids. YOU DID NOT SEND ME THE BOOK I ORDERED!

I ordered a two volume set. That is not what I got. Need to return immediately.

Date of experience: November 26, 2024

Very exciting!
November 21, 2024
Previous review

Very exciting!

Date of experience: November 11, 2024
Hawaii
1 review
0 helpful votes
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Reliable sources
September 1, 2024
Updated review

I've placed multiple orders from here. I typically search between here and Amazon. I live in Hawaii, so shipping isn't cheap. Even with shipping charges from here, my books are usually consistently cheaper than anywhere else. Plus when they buy back, I don't pay to ship which is also great. Thanks for a great service and reliable delivery. All my used books have been in decent shape.

Date of experience: August 22, 2024

SUPER EASY returns and easy to find what I need
May 7, 2024
Previous review

SUPER EASY returns and easy to find what I need. Worth shopping around but Textbook Rush usually has the best prices.

Date of experience: April 22, 2024
Pennsylvania
1 review
0 helpful votes
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No explanation
October 2, 2024
Updated review

Your website mentions expedited shipping but no way of choosing it. Or at least stating that it is not an option. Order canceled by company stating out of stock.

Date of experience: September 22, 2024
Alison B. TextbookRush Rep
7 months ago

Hi Antonio,
We are very sorry about the delay and cancellation with your order. This order had technical issues in our warehouse management system and after working on it for some time the Technical Team determined it could not be fixed, and had to cancel it. We know that this delay has put you behind on your school work, and we again apologize for this very frustrating experience.
Also, unfortunately expedited shipments are not available when the item doesn't ship from our main facility.
Thank you,
Alison


Your website mentions expedited shipping but no way...
September 22, 2024
Previous review

Your website mentions expedited shipping but no way of choosing it. Or at least stating that it is not an option.

Date of experience: September 12, 2024
North Carolina
1 review
0 helpful votes
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Payment
October 12, 2024
Updated review

Doesn't take my corporate card because of address verification issues.
You can justify it, I've no doubt, but this is the ONLY site I have a consistent issue with

Date of experience: October 2, 2024

You shouldn't use FedEx to verify zip codes
February 26, 2024
Previous review

You shouldn't use FedEx to verify zip codes. Your site doesn't recognize our zip code. Very annoying.

Date of experience: February 12, 2024
Hawaii
1 review
0 helpful votes
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I know the name is TextbookRUSH, but hey, give it a minute!
August 4, 2024
Updated review

I sent my books the day after I finished the sale. Very soon after that, I received email "reminders" to mail the items, and this request for customer feedback.
Guys, please go a little slower. My books are still in transit, and I have little way of knowing how my final experience will be. Hence, the two stars.

Date of experience: July 25, 2024

Not compatible with all standard browsers
November 8, 2023
Previous review

Not compatible with all standard browsers. I couldn't complete the order on my iPhone, or on my desktop in Safari. It finally worked with Google Chrome. A bit frustrating, since there was no feedback message and I had to troubleshoot on my own.

Date of experience: November 1, 2023
New York
1 review
0 helpful votes
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Order delayed and then cancelled
October 2, 2024

My order was cancelled with no explanation after being delayed. I needed the book for a class and was left to scramble after intentionally placing my order sufficiently early

Date of experience: September 22, 2024
Massachusetts
1 review
0 helpful votes
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Quick and easy
October 23, 2024

First time using this site. While I probably could have made more money selling in my own it was convenient and easy!

Date of experience: October 13, 2024
Oklahoma
1 review
0 helpful votes
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Most Money for Trade
August 3, 2024

The experience was quick and painless. I checked several other sites and TextbookRush offered the most money for my textbooks. They website is easy to use, and the turn around time was super fast. I will be using them again in the future.

Date of experience: July 24, 2024
Pennsylvania
1 review
0 helpful votes
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Quick, easy, & a lifesaver!
November 14, 2024

I recently had an amazing experience shopping for a book online, and I couldn't be more pleased. The process was incredibly easy—finding the title I wanted was a breeze, and the website's user-friendly design made the entire experience smooth from start to finish. To top it off, my order was processed and shipped faster than I expected, which was a huge plus. Not only did I get the perfect book I was looking for, but I also saved a significant amount of money compared to other retailers. Overall, it was a fast, hassle-free experience, and I couldn't be happier with both the service and the savings. Highly recommend!

Date of experience: November 4, 2024
Pennsylvania
1 review
0 helpful votes
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Great gift
November 6, 2024

I gave this as a gift to a young man who loves history. I'm told that he really loves it.

Date of experience: October 27, 2024
Tennessee
1 review
0 helpful votes
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Excellent Service!
August 9, 2024

I am truly thankful for the buy back service you provide! I am able to monetize my business just a little bit more! You are quick and efficient and I get my check gets mailed out right away! Thank you for all that you do!

Date of experience: July 30, 2024
Ohio
1 review
1 helpful vote
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Not good solutions
September 13, 2024

I had very quick responses from the support team. However i was trying to cancel an order and was unable to. I have been told that the package was delivered and i have still yet to recieve it. I still have not been able to return or refund or cancel my order.

Date of experience: September 3, 2024
Kansas
1 review
1 helpful vote
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Never got item
January 17, 2025

Never got the item and my order was cancelled. Ordered from someplace else

Date of experience: January 6, 2025
California
1 review
0 helpful votes
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Right on Time!
January 15, 2025

Love the availability and cost of the books! Shipping was quick!

Date of experience: January 5, 2025
Colorado
1 review
0 helpful votes
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OK
October 7, 2024

Fairly easy process, thanks. I had lots of books to sell, you saved me the trouble of listing each by itself

Date of experience: September 27, 2024