TextbookRush has a rating of 4.3 stars from 791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.
I've sold textbooks to Textbook Rush since 2016, and I appreciate that the platform has never changed to anything gimmicky and scammy-looking - this is how it should always be! They just tell me how much they'll offer for whatever books I have laying around, and I get the shipping label and my money without a problem.
I researched prices and found textbook rush to be more generous than other vendors. I was skeptical. Mailed my textbooks in later than what was asked to do. They sent a reminder and I got them in the mail using the printed shipping label. They let me know when the books were received and confirmed that I was getting a check for said amount. Check was sent and received as they stated. Everything was smooth, they honored the buyback price and the process seemed to be easier than other vendors who wanted me to take pictures ect.
Textbook in great condition, unbeatable price. Grateful for this sender.
I ordered a textbook for my son and needed it ASAP. I called one week in when I couldn't find tracking information and was told that it "takes time to get to the warehouse." Two weeks in, my order got cancelled because it was out of stock. Pleae don't sell me someting that I am dependent upon and lead me on to belive that it is coming, when it is, in fact not coming. Now I am weeks behind in locating a book and having it sent to me, all the while my son is having to proceed in his class without a textbook to read.
I placed a textbook order and after several I got an email that it was being cancelled. First and last time I'll ever try this service.
Terrible experience. Should never have put my faith in an org probably run by kids. YOU DID NOT SEND ME THE BOOK I ORDERED!
I ordered a two volume set. That is not what I got. Need to return immediately.
I've placed multiple orders from here. I typically search between here and Amazon. I live in Hawaii, so shipping isn't cheap. Even with shipping charges from here, my books are usually consistently cheaper than anywhere else. Plus when they buy back, I don't pay to ship which is also great. Thanks for a great service and reliable delivery. All my used books have been in decent shape.
SUPER EASY returns and easy to find what I need. Worth shopping around but Textbook Rush usually has the best prices.
Your website mentions expedited shipping but no way of choosing it. Or at least stating that it is not an option. Order canceled by company stating out of stock.
Hi Antonio,
We are very sorry about the delay and cancellation with your order. This order had technical issues in our warehouse management system and after working on it for some time the Technical Team determined it could not be fixed, and had to cancel it. We know that this delay has put you behind on your school work, and we again apologize for this very frustrating experience.
Also, unfortunately expedited shipments are not available when the item doesn't ship from our main facility.
Thank you,
Alison
Your website mentions expedited shipping but no way of choosing it. Or at least stating that it is not an option.
Doesn't take my corporate card because of address verification issues.
You can justify it, I've no doubt, but this is the ONLY site I have a consistent issue with
You shouldn't use FedEx to verify zip codes. Your site doesn't recognize our zip code. Very annoying.
I sent my books the day after I finished the sale. Very soon after that, I received email "reminders" to mail the items, and this request for customer feedback.
Guys, please go a little slower. My books are still in transit, and I have little way of knowing how my final experience will be. Hence, the two stars.
Not compatible with all standard browsers. I couldn't complete the order on my iPhone, or on my desktop in Safari. It finally worked with Google Chrome. A bit frustrating, since there was no feedback message and I had to troubleshoot on my own.
My order was cancelled with no explanation after being delayed. I needed the book for a class and was left to scramble after intentionally placing my order sufficiently early
First time using this site. While I probably could have made more money selling in my own it was convenient and easy!
The experience was quick and painless. I checked several other sites and TextbookRush offered the most money for my textbooks. They website is easy to use, and the turn around time was super fast. I will be using them again in the future.
I recently had an amazing experience shopping for a book online, and I couldn't be more pleased. The process was incredibly easy—finding the title I wanted was a breeze, and the website's user-friendly design made the entire experience smooth from start to finish. To top it off, my order was processed and shipped faster than I expected, which was a huge plus. Not only did I get the perfect book I was looking for, but I also saved a significant amount of money compared to other retailers. Overall, it was a fast, hassle-free experience, and I couldn't be happier with both the service and the savings. Highly recommend!
I gave this as a gift to a young man who loves history. I'm told that he really loves it.
I am truly thankful for the buy back service you provide! I am able to monetize my business just a little bit more! You are quick and efficient and I get my check gets mailed out right away! Thank you for all that you do!
I had very quick responses from the support team. However i was trying to cancel an order and was unable to. I have been told that the package was delivered and i have still yet to recieve it. I still have not been able to return or refund or cancel my order.
Never got the item and my order was cancelled. Ordered from someplace else
Love the availability and cost of the books! Shipping was quick!
Fairly easy process, thanks. I had lots of books to sell, you saved me the trouble of listing each by itself
Answer: My main complaint with this company is that they agreed to take my returns/trade-ins that were brand new books, but then later they said the (new!) books were unacceptable and refused to say why. They sent them back to me and I sold them to another company, who gave me no trouble or shady answers. I would suggest Amazon student- they deliver exactly what that say, and are fair about returns and trade-ins.
Hi Kara,
We are very sorry about the delay and cancellation with your order. This order had technical issues in our warehouse management system and after working on it for some time the Technical Team determined it could not be fixed, and had to cancel it. A refund has been issued for the canceled item. We know that this delay has put you behind on your school work, and we again apologize for this very frustrating experience.
Thank you,
Alison