Overview
TextbookRush has a rating of 4.3 stars from 791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.
Instant Feedback
I am very happy with the education materials that I ordered. They arrive quickly and in perfect condition.
I like TextbookRush because they pay me quickly for my textbooks
Seems ok. Not sure what to expect. Just received my check. A little slow due to the holidays. I would like to see prices a little better for brand new, unused, still in the wrapper books.
I have had a good experience any time I use this site. But when I have multiple companies open to compare buybacks... sometimes the cookies from other sites cause it hard to reach this site. Hmmm... not sure why.
It took 3-4 business days just to pick the product. And now USPS still has no updates on the shipping information. Now I will not receive my order in time
Purchased a book and waited 3 weeks. Wrote customer service twice and they wouldn't even look into the situation. Just kept telling me it will ship eventually and no cancellations. Supposedly they have different warehouse locations that they have no contact with... Then poof, cancellation email comes in. This is a terrible company, don't waste your time.
Better quality than described, very fast shipping, exactly the book I was expecting
It took 5+ business days to be informed that the textbook I purchased was not available. The product should not have been advertised on the website at all if it was unavailable, and I should not have been informed of this fact an entire week after purchasing. Will never use this platform again.
Your site has historically been very slow compared other buyback sites. It's been better the last month or two.
Site has been VERY slow in the past. It's much faster than it used to be.
FedEx was unable to track the tracking number provided on the label from this company. Basically, I lost a $68 buy back and the book as well. I wish I would have read the reviews before choosing to seek back to this company. I did reach out to TextBook Rush and they basically blamed it on FedEx. I ship things quite often and never had this happen.
The book came quickly but it had some pages that looked like they were eaten by something, I had to rip those pages out. The book was also really sticky on the back and it has black stains on it that smelled like car oil. I will be keeping the book because I can still read the content, because the pages i had to remove was just the index. I am not
Sure I would purchase from this company again...
I find the process very easy. Not sure I am getting top dollar, but it is very easy to do.
Easy to check out, and revived my game quickly and even with shipping at a third of the new price. It all was there and in great shape.
I used to have great experiences with textbook rush. Then it started to refuse to accept my home address as valid. I am having it shipped to my university address instead, but this is a major issue and frustration for me. My address is valid, and it won't let me complete an order using it.
One of the books I ordered was in perfect condition and arrived promptly. The other was covered in library stickers, a status that was not stated in the book's description. In my opinion this is disgustingly fraudulent and unethical behavior.
The website reloaded dozens of times before allowing me to reach the product I was looking for; the screen where I was filling in my payment info reloaded after I had already filled it in once, forcing me to fill it all in a second time; an additional 67-cent charge was added to my order that only became visible after I clicked the button to finalize the order (I can't see what it was for with this screen in the way, but I assume it was some kind of processing fee or sales tax, which is fine, but on principle I think it's unethical to conceal the full price until after the customer has committed to paying.)
I have been buying and selling with Textbook Rush for at least 4 years and never had a problem with the company. The prices are better or similar to other online bookstores and the turn around time for processing your order is super quick. The company keeps up with the new technology and always adds features to the website/app for the benefit of the customer. The pricing and time swiftness of the company can not be beat! Highly recommend.
I sold several books to TextbookRush. They offered a competitive price, the checks can in a timely manner and they promptly responded to my emails when arranging the sale
Its been good no major problems other then password issues occasionally having to reset for some reason
Website is slow and its hard to find your sellback cart after you leave for awhile without adding a book
Very happy with the sales and professionalism of Textbook Rush. I have been selling them books for years and is very pleased.
Very good, never had any problems, always satisfied what you do.
I have sold with TextbookRush (even when they were called Textbookrus) and have always had a good experience
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- Grandview Heights, OH
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for notifying us of this issue! We work hard to maintain positive relationships with our marketplace partners. That said, we will be following up with the marketplace partner that you placed your order through regarding their condition notes.
Thank you,
Alison