business logo of TextbookRush

TextbookRush

Overview

TextbookRush has a rating of 4.3 stars from 802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.

service
88
value
15
shipping
14
returns
12
quality
12
This company does not typically respond to reviews

Instant Feedback

4,478 reviews
How would you rate TextbookRush?
grey star
grey star
grey star
grey star
grey star
Texas
1 review
0 helpful votes
Follow Stacey K.
Unfollow Stacey K.
Send Message
Share Review
Report Review

Blown away
August 11, 2023

I ordered books from 4 different companies on the same day, a Monday evening. You guys blew them out of the water on shipping as I had the book by the end of the week with no issues. You will def be my go to in the future.

Date of experience: August 11, 2023
Michigan
1 review
0 helpful votes
Follow Jenna C.
Unfollow Jenna C.
Send Message
Share Review
Report Review

Overall the Best Site For Textbooks Returns
January 18, 2024

I had a couple of college textbooks I didn't need anymore and Textbook Rush offered the most money for the books. It was super easy to do and my return was processed quickly, within about 3 days and I got the money straight into my Paypal account. I would definitely recommend it.

Date of experience: January 18, 2024
Nevada
1 review
0 helpful votes
Follow Maria T.
Unfollow Maria T.
Send Message
Share Review
Report Review

Don't remember
November 29, 2024

Great always get paid on time had no problems
Great experience

Date of experience: November 19, 2024
Florida
1 review
0 helpful votes
Follow Sean M.
Unfollow Sean M.
Send Message
Share Review
Report Review

Missed payments
July 22, 2024
Updated review

I just noticed I have not been paid for two previous orders I placed with this company. Other than that my experience has been great.

Date of experience: July 12, 2024

Need promo codes
August 8, 2023
Previous review

Need promo codes

Date of experience: August 8, 2023
Kansas
1 review
0 helpful votes
Follow Karen S.
Unfollow Karen S.
Send Message
Share Review
Report Review

Quoted for more than received
June 14, 2024

I have used this service several times. This is the first time I was told I was getting refunds for all six or seven books. However, was refunded nothing on two of them. 🤷

Date of experience: June 4, 2024
Maryland
1 review
0 helpful votes
Follow Meghan D.
Unfollow Meghan D.
Send Message
Share Review
Report Review

Quick and Easy
June 16, 2024

Get a fair quote and mailing out my books was very easy. I mailed the books out with FedEx using a prepaid label that I printed out at home. I would definitely use this service again.

Date of experience: June 6, 2024
Texas
1 review
2 helpful votes
Follow Deo N.
Unfollow Deo N.
Send Message
Share Review
Report Review

Horrible
September 12, 2017

This book is in horrible condition. Lots of racists remarks were written in the book. Also profanity, duct tape and excessive writing throughout the book. Very filthy, crumpled pages. This company did not make an effort to examine the book before sending it. They said the book was in good condition which was far from the truth. I would not recommend this company.

Date of experience: September 12, 2017
Maryland
1 review
0 helpful votes
Follow Jeffrey B.
Unfollow Jeffrey B.
Send Message
Share Review
Report Review

Great Experience
August 19, 2024
Updated review

Thanks! Great Experience - Look forward to doing more transactions!

Date of experience: August 9, 2024

SO far so good
July 13, 2024
Previous review

SO far so good. Thanks!

Date of experience: July 3, 2024
Indiana
3 reviews
0 helpful votes
Follow Rebekah T.
Unfollow Rebekah T.
Send Message
Share Review
Report Review

Speedy
March 10, 2024

I figured the entire process would take weeks, but I was wrong. It was just days. It took longer for the Postal Service to deliver my check than it did for shipping to check-cutting time! I will definitely use this service again.

Date of experience: March 10, 2024
New York
5 reviews
15 helpful votes
Follow Dennis D.
Unfollow Dennis D.
Send Message
Share Review
Report Review

Bad bad bad
December 21, 2017

This is the worst company to sell books, not only cheap and they don't even know what is business, in every order, they tend to steal and not pay for books that are fine, I just talked with someone named Peter Pan he was rude and when I told I want my book back because is fine and you are not paying for it he says that I even have to pay 3.99$ shipping when the media mail for that book is cheaper than that, I insisted that i want them to send me the book without charging me no still any answer! Rude bad robbery

Date of experience: December 21, 2017
New Jersey
1 review
0 helpful votes
Follow Idris I.
Unfollow Idris I.
Send Message
Share Review
Report Review

12 days book yet to ship
December 28, 2023
Updated review

The site seems to be good but it's been almost 2 weeks and they haven't even shipped the book yet. I reached out to customer care and they said it's being fetched from warehouse. 2+ weeks that's terrible

Date of experience: December 21, 2023

Great book site
December 11, 2023
Previous review

Great book site

Date of experience: December 11, 2023
Georgia
1 review
0 helpful votes
Follow Not happy C.
Unfollow Not happy C.
Send Message
Share Review
Report Review

Textbook rush is no rusb
May 22, 2024

Does not live up to its name. False advertising. Still don't have the items I need for my class starting Monday. Says it may not be here for another week or more.

Date of experience: May 12, 2024
North Carolina
1 review
2 helpful votes
Follow M B.
Unfollow M B.
Send Message
Share Review
Report Review

The frequently asked questions addresses "liquid damaged books; books with damaged bindings (e.g., pages loose, missing, or falling out); defective books; and books with torn/taped covers, or study guides/workbooks with any highlighting/writing" but they do not take any books with highlighting. The specifically say the wording is obstructed but obstructed means blocked. You can still read highlighted text and underlined text. Other vendors do so do not waste your time with Textbook Rush. They would not return my book until I filed a complaint with the BBB. Poor customer service.

Date of experience: November 3, 2015
Florida
1 review
0 helpful votes
Follow America M.
Unfollow America M.
Send Message
Share Review
Report Review

Selling books
May 23, 2024

Website easy to use. Easy drop off at FedEx. Notification when books received and reviewed. Received the check within a few days! Great experience. Would sell again. Do you like and get one free

Date of experience: May 13, 2024
Kentucky
1 review
0 helpful votes
Follow Saundra C.
Unfollow Saundra C.
Send Message
Share Review
Report Review

Cancelled order
August 31, 2024
Updated review

My mom ordered this for me for school and it canceled my order and said it was no longer available after waiting for it and paying for it.

Date of experience: August 21, 2024

So far so good
August 21, 2024
Previous review

So far so good. Waiting to see hours fast I get it for my daughter.

Date of experience: August 11, 2024
Arizona
2 reviews
0 helpful votes
Follow Angela S.
Unfollow Angela S.
Send Message
Share Review
Report Review

Kept saying my card was declined when there was nothing wrong with my card. Waited over night to try for the 7th time and it magically worked.

Date of experience: July 13, 2024
Utah
1 review
0 helpful votes
Follow Larisa R.
Unfollow Larisa R.
Send Message
Share Review
Report Review

Smooth and easy experience.
August 18, 2024

Their website was easy to use and they gave me the best price on my textbook.

Date of experience: August 8, 2024
Illinois
2 reviews
0 helpful votes
Follow Ese T.
Unfollow Ese T.
Send Message
Share Review
Report Review

Satisfactory
August 17, 2024

My experience is productive with very good service to have my book.

Date of experience: August 7, 2024
California
1 review
0 helpful votes
Follow Jim C.
Unfollow Jim C.
Send Message
Share Review
Report Review

Fine company with which to do business
August 18, 2024
Updated review

Flawless process, reliable and prompt payment. Fair each time I sell to them

Date of experience: August 8, 2024

Consistently great experoence
April 23, 2024
Previous review

Consistently great experoence

Date of experience: April 13, 2024
Alabama
1 review
0 helpful votes
Follow Brodrick H.
Unfollow Brodrick H.
Send Message
Share Review
Report Review

GREAT!
August 18, 2024

Very user friendly and super-fast! I will definitely use this service again.

Date of experience: August 8, 2024