TextbookRush has a rating of 4.3 stars from 802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.
I ordered books from 4 different companies on the same day, a Monday evening. You guys blew them out of the water on shipping as I had the book by the end of the week with no issues. You will def be my go to in the future.
I had a couple of college textbooks I didn't need anymore and Textbook Rush offered the most money for the books. It was super easy to do and my return was processed quickly, within about 3 days and I got the money straight into my Paypal account. I would definitely recommend it.
Great always get paid on time had no problems
Great experience
I just noticed I have not been paid for two previous orders I placed with this company. Other than that my experience has been great.
I have used this service several times. This is the first time I was told I was getting refunds for all six or seven books. However, was refunded nothing on two of them. 🤷
Get a fair quote and mailing out my books was very easy. I mailed the books out with FedEx using a prepaid label that I printed out at home. I would definitely use this service again.
This book is in horrible condition. Lots of racists remarks were written in the book. Also profanity, duct tape and excessive writing throughout the book. Very filthy, crumpled pages. This company did not make an effort to examine the book before sending it. They said the book was in good condition which was far from the truth. I would not recommend this company.
Thanks! Great Experience - Look forward to doing more transactions!
I figured the entire process would take weeks, but I was wrong. It was just days. It took longer for the Postal Service to deliver my check than it did for shipping to check-cutting time! I will definitely use this service again.
This is the worst company to sell books, not only cheap and they don't even know what is business, in every order, they tend to steal and not pay for books that are fine, I just talked with someone named Peter Pan he was rude and when I told I want my book back because is fine and you are not paying for it he says that I even have to pay 3.99$ shipping when the media mail for that book is cheaper than that, I insisted that i want them to send me the book without charging me no still any answer! Rude bad robbery
The site seems to be good but it's been almost 2 weeks and they haven't even shipped the book yet. I reached out to customer care and they said it's being fetched from warehouse. 2+ weeks that's terrible
Does not live up to its name. False advertising. Still don't have the items I need for my class starting Monday. Says it may not be here for another week or more.
The frequently asked questions addresses "liquid damaged books; books with damaged bindings (e.g., pages loose, missing, or falling out); defective books; and books with torn/taped covers, or study guides/workbooks with any highlighting/writing" but they do not take any books with highlighting. The specifically say the wording is obstructed but obstructed means blocked. You can still read highlighted text and underlined text. Other vendors do so do not waste your time with Textbook Rush. They would not return my book until I filed a complaint with the BBB. Poor customer service.
Website easy to use. Easy drop off at FedEx. Notification when books received and reviewed. Received the check within a few days! Great experience. Would sell again. Do you like and get one free
My mom ordered this for me for school and it canceled my order and said it was no longer available after waiting for it and paying for it.
So far so good. Waiting to see hours fast I get it for my daughter.
Kept saying my card was declined when there was nothing wrong with my card. Waited over night to try for the 7th time and it magically worked.
Their website was easy to use and they gave me the best price on my textbook.
My experience is productive with very good service to have my book.
Flawless process, reliable and prompt payment. Fair each time I sell to them
Very user friendly and super-fast! I will definitely use this service again.
Answer: My main complaint with this company is that they agreed to take my returns/trade-ins that were brand new books, but then later they said the (new!) books were unacceptable and refused to say why. They sent them back to me and I sold them to another company, who gave me no trouble or shady answers. I would suggest Amazon student- they deliver exactly what that say, and are fair about returns and trade-ins.