TextbookRush has a rating of 4.3 stars from 802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.
If you know your ISDN, then the process of valuing your books is easy! I valued my books, packed them up, dropped them off at UPS. A few days later, TextBookRush confirmed receipt and than a day or two later, they confirmed the payment to me. Easy Peasy! I'd use them again.
Was nervous about using an online buyback, but from start to finish, within 3 days payment received notification from PayPal! Efficient Communication from TextbookRush every step; books received, verified and payment processed. 👍🏻
They give you one week to respond to an e-mail or else they "recycle" the books. I asked for record my books were"turned to mush" as they stated. They did not provide that as they don't have individual book recycling records, and recycle in bulk. I asked if they could provide proof that they've recycled ANY books since then, they first told me that they didn't keep records of their recycling transactions, when I told them that's impossible, they then offered to send me a picture of the books they plan to recycle which doesn't prove my books were "turned to mush" it just proves they have a box of books they want to get rid of. Lastly they said they do actually keep record of bulk book recycling, but simply refused to share it with me. They're obviously hiding the fact that they sell the books they "don't want to buy". Company is a scam, don't bother, just sell it on amazon.
Within a day of placing my order it was cancel because it was apparently no longer available or in stock. This has been a listing I have been watching for over a month and I finally decided to buy it and am very disappointed my order was cancelled.
Good price and delivery was within the advertised window. I just wish it was made a little clearer it was shipped most of the way by a commercial carrier and only hit the post office for the final leg of the journey.
I had some textbooks that I did not use anymore and decided to sell them. So I looked into some websites and found TextbookRush.
I love textbookrush when they actually have my text book I need in stock for a rental price. I can sometimes find it cheaper used at my bookstore. You have to order the textbook you want at least a quarter in advance to make sure they have it in stock and you get it in time for your class. Using textbookrush at the very last minute is hard because they might not have the book you need if you are wanting to rent it. I have found this is the fastest and easiest way to save money.
Bought a book set as a Christmas gift. Textbook Rush had the best price on the web, communication was great, shipping was free, it came sooner than expected & it was packed with care. My experience with Textbook Rush was perfect from start to finish!
So far placing an order has been easy, a bit nervous for the textbook to come in a timely matter
My process I had a great experience. Would but again. I really like the buy back program.
I have used your online service before to due a buy back
Great prices, but the checkout process was a little wonky (I had entered my billing address, entered my card number, etc., and when I hit "place order", it erased my address and card info and I had to start over again.
The book was delivered, and just as the description said, it was in "Very Good" condition. Had I not known that it was used, I would have said that it was a brand new book.
Great prices, but the checkout process was a little wonky (I had entered my billing address, entered my card number, etc., and when I hit "place order", it erased my address and card info and I had to start over again.
Good and quick. Easy. Good and quick. Easy. Good and quick. Easy.
The book arrived promptly and it was in almost new condition.
Typical 'only giving one star because I can't give 0'. Textbookrush jipped me out of over $400. Long story short, they insisted they emailed me when I sent the wrong books when in reality they didn't. This review has been a long time coming. I hope y'all see this and remember me because if I lied, like y'all think I did since I never got a refund, why would I go to this much trouble, STILL. Instead of Textbookrush, go to the website bigwords.com and enter the ISBN for the book your looking for. It will compare the cheapest options including shipping /handling. Screw you, textbookrush.com
Process and sent me my money the day after receiving my textbook.
This is one of the worst companies I have ever dealt with. Not only did the send me a book with a different ISBN than the one that I paid for, when I asked to be reimbursed the difference, almost $25 they said that I could send the book back to them for a refund but that I would have to pay for the shipping. This piece of $#*! company doesn't know how to do anything properly. Honestly I would much rather spend the $300 dollars extra that the text book costs than deal with these incompetent people again.
I sent two books in perfect condition, packaged it very carefully, and they claimed one had water damage. It is a scam. They refused the book that they offered the most cash for (claiming it had "water damage") and accepted the $20 one (which was the one that had the computer access codes). Do not trust them.
TextbookRush accepted my order, successfully placed a hold on the entire amount of the order, then cancelled it, telling me the item was no longer available. When I contacted customer help, they said the order was cancelled because they thought I was trying to defraud them.
I loved that the have the option for shipping with FedEx because at my nearby location, I can print the shipping label in a "self services" kind of station and leave the box there and the shipping is fast. And they process the payback refund fast as well!
Answer: My main complaint with this company is that they agreed to take my returns/trade-ins that were brand new books, but then later they said the (new!) books were unacceptable and refused to say why. They sent them back to me and I sold them to another company, who gave me no trouble or shady answers. I would suggest Amazon student- they deliver exactly what that say, and are fair about returns and trade-ins.