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TextbookRush

Overview

TextbookRush has a rating of 4.3 stars from 802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.

service
88
value
15
shipping
14
returns
12
quality
12
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Instant Feedback

4,478 reviews
How would you rate TextbookRush?
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Washington
2 reviews
0 helpful votes
Follow Gina D.
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Great!
November 28, 2024

No issues, always great. Thanks for the high book buyback prices.

Date of experience: November 18, 2024
Minnesota
1 review
0 helpful votes
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Easy transaction
February 4, 2024

If you know your ISDN, then the process of valuing your books is easy! I valued my books, packed them up, dropped them off at UPS. A few days later, TextBookRush confirmed receipt and than a day or two later, they confirmed the payment to me. Easy Peasy! I'd use them again.

Date of experience: February 4, 2024
California
1 review
0 helpful votes
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Great communication and EXTREMELY smooth process!
January 21, 2024

Was nervous about using an online buyback, but from start to finish, within 3 days payment received notification from PayPal! Efficient Communication from TextbookRush every step; books received, verified and payment processed. 👍🏻

Date of experience: January 21, 2024
Pennsylvania
1 review
1 helpful vote
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Terrible
May 11, 2018

They give you one week to respond to an e-mail or else they "recycle" the books. I asked for record my books were"turned to mush" as they stated. They did not provide that as they don't have individual book recycling records, and recycle in bulk. I asked if they could provide proof that they've recycled ANY books since then, they first told me that they didn't keep records of their recycling transactions, when I told them that's impossible, they then offered to send me a picture of the books they plan to recycle which doesn't prove my books were "turned to mush" it just proves they have a box of books they want to get rid of. Lastly they said they do actually keep record of bulk book recycling, but simply refused to share it with me. They're obviously hiding the fact that they sell the books they "don't want to buy". Company is a scam, don't bother, just sell it on amazon.

Date of experience: May 11, 2018
California
1 review
0 helpful votes
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Canceled Order
February 16, 2024

Within a day of placing my order it was cancel because it was apparently no longer available or in stock. This has been a listing I have been watching for over a month and I finally decided to buy it and am very disappointed my order was cancelled.

Date of experience: February 9, 2024
Massachusetts
1 review
0 helpful votes
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Good experience
March 7, 2024

Good price and delivery was within the advertised window. I just wish it was made a little clearer it was shipped most of the way by a commercial carrier and only hit the post office for the final leg of the journey.

Date of experience: March 7, 2024
New York
1 review
0 helpful votes
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Great buy back!
July 23, 2024

I had some textbooks that I did not use anymore and decided to sell them. So I looked into some websites and found TextbookRush.

Date of experience: July 13, 2024
California
1 review
1 helpful vote
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I love textbookrush when they actually have my text book I need in stock for a rental price. I can sometimes find it cheaper used at my bookstore. You have to order the textbook you want at least a quarter in advance to make sure they have it in stock and you get it in time for your class. Using textbookrush at the very last minute is hard because they might not have the book you need if you are wanting to rent it. I have found this is the fastest and easiest way to save money.

Date of experience: February 21, 2014
Kentucky
1 review
0 helpful votes
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Perfect Buying Experience
December 9, 2023

Bought a book set as a Christmas gift. Textbook Rush had the best price on the web, communication was great, shipping was free, it came sooner than expected & it was packed with care. My experience with Textbook Rush was perfect from start to finish!

Date of experience: December 9, 2023
Iowa
1 review
0 helpful votes
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Fast, affordable, reliable
September 5, 2024

So far placing an order has been easy, a bit nervous for the textbook to come in a timely matter

Date of experience: August 26, 2024
Colorado
2 reviews
0 helpful votes
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Great
August 8, 2024
Updated review

My process I had a great experience. Would but again. I really like the buy back program.

Date of experience: July 29, 2024

I have used your online service before to due a buy...
May 28, 2024
Previous review

I have used your online service before to due a buy back

Date of experience: May 18, 2024
New Jersey
1 review
0 helpful votes
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I received exactly what I was hoping for.
March 21, 2024
Updated review

Great prices, but the checkout process was a little wonky (I had entered my billing address, entered my card number, etc., and when I hit "place order", it erased my address and card info and I had to start over again.

The book was delivered, and just as the description said, it was in "Very Good" condition. Had I not known that it was used, I would have said that it was a brand new book.

Date of experience: March 11, 2024

Great prices, but the checkout process was a little...
February 28, 2024
Previous review

Great prices, but the checkout process was a little wonky (I had entered my billing address, entered my card number, etc., and when I hit "place order", it erased my address and card info and I had to start over again.

Date of experience: February 28, 2024
North Carolina
1 review
0 helpful votes
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Good
August 17, 2024

Good and quick. Easy. Good and quick. Easy. Good and quick. Easy.

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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Modern World History Patterns of Interaction
August 17, 2024

The book arrived promptly and it was in almost new condition.

Date of experience: August 7, 2024
Virginia
1 review
3 helpful votes
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Don't do itttt
July 1, 2019

Typical 'only giving one star because I can't give 0'. Textbookrush jipped me out of over $400. Long story short, they insisted they emailed me when I sent the wrong books when in reality they didn't. This review has been a long time coming. I hope y'all see this and remember me because if I lied, like y'all think I did since I never got a refund, why would I go to this much trouble, STILL. Instead of Textbookrush, go to the website bigwords.com and enter the ISBN for the book your looking for. It will compare the cheapest options including shipping /handling. Screw you, textbookrush.com

Date of experience: July 1, 2019
New York
1 review
0 helpful votes
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TextbookRush experience
August 16, 2024

Process and sent me my money the day after receiving my textbook.

Date of experience: August 6, 2024
Colorado
1 review
0 helpful votes
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This is one of the worst companies I have ever dealt with. Not only did the send me a book with a different ISBN than the one that I paid for, when I asked to be reimbursed the difference, almost $25 they said that I could send the book back to them for a refund but that I would have to pay for the shipping. This piece of $#*! company doesn't know how to do anything properly. Honestly I would much rather spend the $300 dollars extra that the text book costs than deal with these incompetent people again.

Date of experience: May 22, 2020
Arkansas
1 review
2 helpful votes
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I sent two books in perfect condition, packaged it very carefully, and they claimed one had water damage. It is a scam. They refused the book that they offered the most cash for (claiming it had "water damage") and accepted the $20 one (which was the one that had the computer access codes). Do not trust them.

Date of experience: August 14, 2017
California
1 review
0 helpful votes
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Don't shop at extbookRush
December 31, 2023

TextbookRush accepted my order, successfully placed a hold on the entire amount of the order, then cancelled it, telling me the item was no longer available. When I contacted customer help, they said the order was cancelled because they thought I was trying to defraud them.

Date of experience: December 23, 2023
New York
1 review
1 helpful vote
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Fast process
November 2, 2023

I loved that the have the option for shipping with FedEx because at my nearby location, I can print the shipping label in a "self services" kind of station and leave the box there and the shipping is fast. And they process the payback refund fast as well!

Date of experience: November 2, 2023