DO NOT ORDER FROM THIS PLACE TOTAL SCAM... My order never got delivered and was charged. The guy handling the orders over the phone is useless and should be fired,
They didn't deliver the flowers! When I called they insisted they would be delivered. Are they fraudulent? Website is going back to Las Vegas not DC
I paid 176.48 for a large arrangement. Online order shows way more flowers and better quality vs ones delivered. Beware!
Please don't order from this place. They charge tax, delivery and a big service fee. Plant was tiny!
Not worth your money or any special occasion. Bad customer service. Misinformation. See difference in photos.
Awful. Received a vase of 4 flowers and rest greens- paid for premium. Customer service unprofessional
I order a bouquet on line for $106.98 and the one they received was awful.
Costco bouquets are 29.00
Excellent communication. Beautiful arrangement, delivered as ordered... and when scheduled! I will use again!
Complete scam. I ordered a premium bouquet to be delivered same day. Never arrived. Called phone number listed. No answer.
Embarrassing, rip off, should be out of business! The premium can fit in one hand. So appalling and horrified. False advertising at its finest!
Mother's Day arrangement never arrived. Customer service offered a partial refund for a 100% missing arrangement. Live and learn I will.
I have placed order for my mother in law birthday and the flower arrived on time. Will use this site again for my flower arrangement.
Placed order for same day delivery, wasn't delivered until 4 days later. HORRIBLE COMMUNICATION! Same day I placed order, it was a Thursday, I was notified my order wouldn't be delivered "due to bad weather", and it would be delivered the next day. I followed up again on Sunday, but was not able to receive status of my order. Terry's Florist is closed on Sundays.
Called Monday morning and was told my order was out for delivery and I would receive an email when order was delivered. Never received email confirmation. The person I was speaking with said the reason my order wasn't delivered on the day I placed my order is because the items I ordered weren't in stock. Remember now they originally told me my order wasn't being delivered, same day due to bad weather. Since I didn't receive email confirmation for delivery, I called Tuesday morning. Now I was being told my order was delivered Friday, so I asked why did the person yesterday tell me my order was out for delivery? Person, I was speaking with didn't have an answer.
I did find out from the person I sent items to received Monday afternoon.
Terrys Florist - Freeport FL takes your order cancels it 3 hours later and does not refund your $$ for 3-5 Business days. Do not call *******738
I was contacted two days after a funeral that they won't be delivering my flowers for a funeral. Just unbelievable.
I did not receive what I ordered or even close. This was unacceptable and I won't do it again. Entirely not worth the cost.
They gave me the price of $70.91 and when I look at my account they charged $91.93 that is fraud and contacting my bank
Overview
Terry’s Florist has a rating of 1.1 stars from 1,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Terry’s Florist most frequently mention customer service, next day and credit card. Terry’s Florist ranks 271st among Flower Delivery sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members