On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
After receiving the shirt I ordered it was too large. They were great with responding to my email asking to exchange for the correct size. And they also were understanding when I had a sick child and didn't get the shirt returned to the warehouse for almost 2 weeks. They emailed me and let me know when they received my shirt and also confirmed the sizing and style I had ordered before re-printing my shirt. Excellent Service!
Ordered a 2XL t-shirt it arrives and its a Medium or a Large not even equal to an XL. IT is a Hanes mens undershirt quality of t-shirt not nice at all. Inside the shirt it says 2xl but no way is it
We're sorry to hear that your item did not fit as expected and we are happy to assist you! Please contact our Customer Support Team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered a T-shirt, but I had to move away in the days that I would get the T-Shirt, as it takes some time for overseas shipping. At the end I didn't received my package before I moved away, but the Support Team behind it was trying to solve it. At the end it couldn't be found anywhere, but I got the option for it to be reprinted without any additional costs. I'm looking forward for my package to write about the quality of the product, but alone this kind of services motivates the buyer to recommend this services to everyone.
We're sorry to hear that you did not receive your original item, but we're so glad that we were able to offer a resolution. Thank you for the great review!
How can pure racist slogans be allowed on T-shirts? I know people create the shirts themselves, but TeeSpring is trying to save a few bucks by not reviewing and preventing shirts that say "I Hate $#*!s" and more shirts by the same sellers.
Therefore the world becomes a more horrible place. They sell simply horrifying products without sufficient review, trying to make a profit from hate and ugliness. It is shameful and infuriating, as well as bad for business. They must stop immediately and prevent selling trash like this ever again.
We truly apologize for any confusion or inconvenience, we are currently working on having these campaigns removed. While Teespring is a site where any creator can make original ideas into products, we definitely don't promote any hateful content. Our guidelines can be reviewed through the following site: https://teespring.com/policies/terms Thank you for your patience as we work to have these campaigns removed from our site.
Great service, timely shipping, customer satisfaction, great product, great gift. Definitely recommend them.
Thank you so much for the awesome feedback! It’s great to hear such positive reactions to our products and services. Have a wonderful day and thank you for your business!
Easy to order from website, quality of product is very nice & came quickly after order was processed.
Thank you for the great review and we're so glad that you are happy with your order! Thanks for using Teespring, we appreciate your business!
I had tired to make some shirts with TeeSpring except their crappy system can only work with limited colors, styles and fonts, of course if you hire their minions at a premium price they can fix it of course? Not worth the time unless you want a shirt with a few colors or fonts or style only very limiting. Better off hiring a custom printer more choices and better quality.
We apologize for any confusion, Teespring.com does not currently offer design adjustments/corrections. Also, we do not have a limit on the number of colors that your artwork includes, however we do have minimum DPI requirements for the PNG/JPEG/JPG/GIF files that are uploaded. For complete information, please review the following site: https://community.teespring.com/training-center/design-file-tips-best-practices Thank you.
I've had nothing but A+ service and products from TeeSpring. I tell all my friends and you should too.
Thank you so much for the great feedback! It’s awesome to hear such positive reactions to our products and services. Have a great day and thanks for using Teespring!
Great company to deal with. I needed to contact them to change sizes and they were so helpful and easy to contact. I gave a shout out on facebook b/c of the ease of problem solving with this company!
We really appreciate the wonderful review! It’s awesome to hear that you had such a good experience with our Customer Support team. Thank you for using Teespring!
Better quality t-shirts would make this company alot better.the shirts i have ordered half of them have tears and holes already.
We apologize that you have received unsatisfactory items and we are happy to help! Please reach out to our Customer Support Team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
The small color dots in the ads are not adequate to describe the shirts. Especially not when using a mobile phone. I have been disappointed with some colors and have just not ordered some shirts because of this issue!
We're sorry for any frustration, you are welcome to review the photos of the items directly on our site. When hovering over the image of the item, an enlarged view will be shown to the right side of the photo. We hope this helps!
I am really disappointed with my shirt material. For $35 after shipping I expected to get a good quality shirt. This material a little on the thin side and is some sort of polyester that attracts lint like crazy. The shirt it's slightly smaller than other shirts of the same size, not enough to make it unwearable but it is smaller. The print looks good I just wish it was 100% cotton. Expect to roll your short with a lint roller at least a couple times a day if you want it to stay looking good.
We're sorry to hear that you were not happy with the quality of the item that you have received and we are happy to help! Please contact our Customer Support Team directly through the following site: http://teespring.force.com/NewCase?l=en_US We look forward to assisting you further.
I had to wait 3 weeks for a T-shirt - and all I got in return was some promotion email without an unsubscribe link. Bye bye Teespring, hello Amazon!
We apologize for any delay in receiving your order. Once a campaign ends, production then begins, and printing can take up to a week. Then, we start shipping - this can take anywhere from 4 to 7 business days, depending on where you are within the US. We use this process because every product is made-to-order and printed in bulk. If the expected date of arrival has passed, please reach out to our Customer Support team again through the following site:
http://teespring.force.com/NewCase?l=en_US Thank you.
It fits great but needs 3 or 4 inches longer after the wash it can just get to short maybe 6 inches would be even better
We're sorry to hear that you item did not fit as expected. Currently, we do carry tall sizes for one of our styles, the Hanes Tagless Tee. If the Hanes Tagless Tee was available on the campaign from which you ordered, we would be happy to assist you with a replacement if you would like to return your original item. Please contact our Customer Support Team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
Was very impressed with my T-shirt I purchased for my son! It was exactly what I ordered and it fit perfect. He loved it!
Thank you for the great review! It’s awesome to hear such positive reactions to our products and we're happy to hear that your son loved his shirt. Have a great day and thanks for using Teespring!
Love the quirky sayings on the garments. Good quality merchandise and quick delivery. If possible it would be good to order sayings individually relavent to the customer.
We're so glad to hear that you are enjoying your items! Every design on Teespring.com is submitted by an individual, so if there is a design that you would like to see on the site, you are welcome to create your own and we are happy to help. Thank you for using Teespring!
I haven't received my order at the time that this review was requested. As it asked for a review of the speed of delivery, I can't exactly leave a positive one at this point.
We apologize for any delay in receiving your order. Once a campaign ends, production then begins, and printing can take up to a week. Then, we start shipping - this can take anywhere from 4 to 7 business days, depending on where you are within the US. We use this process because every product is made-to-order and printed in bulk. If the expected date of arrival has passed, please reach out to our Customer Support team again through the following site:
http://teespring.force.com/NewCase?l=en_US Thank you.
Sent me wrong size then had horrible customer service. Did help me at all. I spent $40 on a shirt and can't wear it
We're so sorry to hear that you have received an incorrect item and we are happy to help! Please contact our Customer Support team directly through http://teespring.force.com/NewCase?l=en_US We look forward to assisting you further.
Shipping seems like it takes a long time (about 5 days on a rush order) but that might just be my anxiety from being excited to get the shirts :) I wish they did not use DHL as their 'tracking' is terrible, DHL tracking is hours or even days behind when compared to USPS or FedEx... BUT otherwise...
I love the selections, I love the random emails with new shirts, I love their shirts, we have now ordered 6 on different occasions. The shirts don't fade and fit appropriately for the size so you don't have to worry about getting clothes that are too small or too big, like some other online clothing. Their customer service is amazing, send them a simple email, they respond within hour and have a solution for your problem. (my last order was supposed to have free shipping but I was charged shipping for one of the items, I emailed them about it, expecting a typical fight like so many other websites that offer free shipping BUT only on one item..., teespring replied in less than 2 hours and had already refunded the cost of shipping that had been charged.) :) I will definitely be shopping here again soon.
Wow! We really appreciate the wonderful feedback! It’s awesome to hear that you had such a good experience with our Customer Support team. Thanks for using Teespring, we appreciate your business!
I love all my hoodies and so many people just wait for me to get the next to see what it is gonna say
It’s awesome to hear such positive reactions to our products. Have a great day and thanks for using Teespring!
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We really appreciate the wonderful feedback! We're sorry to hear that your child was ill and hope that they are feeling better. Thank you for your business with Teespring!