On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered two shirts recently. They are ridiculously small and I would like to exchange one for a larger size. I have tried emailing TeeSpring customer service. They say they will respond within 24 hours. Been 3 days and still no response. Tried to chat with customer service... they canceled my chat because no agents were available. Come on, I'm not asking for a refund. The shirt is cute, just want a larger size.
Great experience great product and quick delivery. Shirts were smaller than expected so next time I will order larger sizes but extremely satisfied
I'm sure this review will never make it anywhere but this company uses deception to sell their overpriced stuff. They make fake Facebook accounts using famous people and making false claims. You would think that it was a charity you are supporting because of how ridiculously high they are but naw, just them making money off of suckers that fall for it. Not sure why you think I would give you a good review. You suck!
We apologize for any confusion, Teespring is a platform where anyone can sell an original design and choose their selling price. We are unable to control advertisements that are being run outside of our site, these ads are created by the individual seller that has submitted their design. Again, we're sorry for any confusion, if you have any other questions, please contact our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
Quality of shirt and logo was poor. Color was faded, shirt appeared old not new. Size was as expected. The color red looked faded and prewashed several times
We sorry to hear that you were not happy with the quality of your item an we would like to offer you a resolution! Please contact our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
Shippingdont pay for super rush shipping it's a lie, also if you choose more than one they don't bundle the package they charge you for each one to be shipped then it takes 5+++ days to get to you. Shipping alone was 7.99 not worth it.
We are fans of Tee Spring and will keep using them. However, we find it difficult to really connect well with our customers through the interface, and the online store front is entirely too limiting. We could sell more shirts if we could show off all the styles and colors we have selected. Still, they have done everything they said they would do and in a very timely manner. Just not a "raving" fan yet...
I ordered women's t-shirts which ran way small. I ordered unisex t-shirts and was able to make the sizes work. I returned shirts that didn't work fit wise. Customer service was prompt, friendly and efficient. I will happily do business with this company again.
I bought two signs "Teen with Autism on board" for my cars. The sticky side on the back and picture on front. When you stick it on the windscreen, you could only see the sign from inside the car. The whole point of having this sign is people from outside can see during an emergency.
Useless product, want my £10 back and would never recommend this company to anyone. I gave one star because I had to, otherwise, my review would not be accepted. I actually do not want to give any star!
We sincerely apologize for any confusion, we do not currently offer car decals or stickers with clear backgrounds. We do, however, have stickers available, and these items are described as such on our site. If you would like to return your item, please contact our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered five different shirts with Hawaii blueline flags. Terrible quality for the price! Never again
We are sorry to hear that you were not satisfied with the items that you have received and we are happy to help! Please reach out to our Customer Support Team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
I was quickly able to create a design. The shirt is made from high quality material and the design printing is top notch. Even better, I paid less than I would for an off the rack printed T-Shirt in a department store.
This company is excellent with the best customer service and feedback. All businesses should be so great! Thank you, and especially to Francis.
Image states it is cut out vinyl graphics NOT A STICKER. I did not want a giant rectangular sticker. I wanted what the image showed. CUT OUT VINYL!
It'd be nice if I could track an overseas item that I ordered. Other items that I ordered came in a timely manner, but the items I ordered from overseas had no tracking #!
Ordered a shirt. Took quite a while till it got here (Germany). Shirt was too large, but that was kinda my mistake. I returned the shirt and got one in the right size. Very friendly customer service. Thumbs up!
I ordered two shirts ($63) and the material is awful!
I'll buy a iron on logo if possible (Ferda) and do it myself on a better quality top!
We apologize that you are not happy with the quality of the item that you have received and we are happy to help! Please contact our Customer Support Team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
I love the t-shirts at Teespring. They have something for everyone. My grandkids call me Granny which is hard to find on a t-shirt but Teespring has it all. Fabric is soft and comfortable and it's long enough to cover my granny physique, lol. Also, I'm not a fan of crew neck tees but there usually are other options on Teespring for each design.
I bought a T-shirt with a great text and was very excited to receive it, but when I got it 1) the form didn't correspond to the picture on the site -I ordered a nicely looking feminine shaped T-shirt but got an ordinary male shaped T-shirt and worse... when rincing it to get rid of the "newy smell" the white letters came off... I would have expected all that for a quite cheap T-Shirt, but paying over 40 Euros for a T-shirt which is not it in the expected nice form and which I don't even dare to wash itis not my idea of a fun T-shirt:-(
We are so sorry to hear that you are unhappy with the item that you have received and we would like the chance to assist you further! Please reach out to our Customer Support Team through the following site: http://teespring.force.com/NewCase?l=en_US We look forward to resolving this for you soon.
My first short from these pros. And I'm glad at how good it turned out. Looked clean and crisp upon arrival and was. The shirt was really comfortable for me, sensitive skin. It felt natural. The service was good, even down to the tracking email. I can easily see myself getting more shirts from them for various occasions.
The product was scheduled to arrive on May 5. Today is May 8 and still no
Product. I have order number and tracking information, but no apparent way
To execute either.
We sincerely apologize for the delay in receiving your order. We would be happy to further assist you, please contact our Customer Support Team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
I had returned a shirt that was to big and exchanged it for a smaller size. I did not know how to go about it because there was no phone number on the website. Francis helped me, she was great and emailed me back very fast. She was very helpful and answered all my questions.
Thank you for the great review! We apologize for any frustration and we're glad to hear that Francis was able to make things right. We appreciate your business with Teespring!
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry to hear that your item did not fit as expected and we are happy to assist you with a replacement item! To reach our Customer Support team directly, please submit your request through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.