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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I have ordered quite few shirts from Teespring, and love every one! The artwork of the shirts are some of the best that I have seen
I love Teespring's quirky gifts. Ordered a few items, mugs, shirts, etc. All the perfect gift for the math lovers in your life.
Overall I would say it's your typical graphics business. Same products as everyone just with their own original prints. Competitive prices but delivery time was slow. I ordered two sweatshirts in one transaction but for some reason they were shipped separately. Mine arrived 1 day later than the estimated delivery date range and I'm still waiting on the sweatshirt I bought for my girlfriend. It's probably the USPS that's responsible for slow delivery but it's still silly that they were shipped separately to begin with in my opinion.
Has anyone who ordered a t-shirt at the beginning of April (shipped Apr. 4th) received their orders? I am still waiting. I also found the online chat once and can't find it again. The agent told me I needed to contact customs as it was being shipped from the UK and must be stuck there, that's BS! Costumer service does not respond to the online help requests if you fill in the form. I will never order from them again.
Logo of fly fishing fly printed backwards, this tells me that more care should be taken before final printing is done and maybe a recheck is done before shipping. The amount paid is a little expensive and then to get a misprinted shirt on top of that is not good either!
We are so sorry to hear that your item did not print as expected and we are happy to offer a resolution. Please reach out to our Customer Support Team through the following link: http://teespring.force.com/NewCase?l=en_US Thank you
Ordered on May 5th and it's May 22nd and still havent' received! Tracking number indicates it has been in Stowe, OH for over 10 days. DHL, the delivery company indicates I have to get seller to contact them, but Customer Service of Teespring not helpful and would not contact DHL. This was a gift for an occasion that has since past.
After Teespring read this review, they responded and said I should contact their support team and sent me a link to the same form I already completed and got no where! This company really doesn't want to help me. They have me going in circles!
FINALLY just received shirt! Fabric of the long sleeve shirt is VERY THIN! Only order if you plan on wearing for PJs!... HATE IT! I DO NOT RECOMMEND
THIS COMPANY!
We're so sorry to hear that your package was delayed in transit after we shipped your order and we are happy to help! Please contact our Customer Support Team through the following link: http://teespring.force.com/NewCase?l=en_US Thank you.
They are quick with the responses of issues ad delivery. I will buy from them again! I also LOVE the styles and choices :)
I've designs many tops via teespring and so to test it and or test the poor reviews I ordered three and they're virtually perfect. I'm delighted that the poor reviews were mainly one offs tbf as mine were fine and delivered on time, they kept in touch via email regarding ANY thing to do with my tops also. One drawback would be, they don't take the payment ASAP, but wait, maybe it's something to do with the 'campaign ending, etc', but it meant I could only order 3 instead of the 5/6 I originally thought I'd purchased (oh & my bank stopped the payment too so maybe it was just my bank stopping payment to check with me 1st that REALLY caused me to only buy 3. Id buy again...
Am really really worried now. These reviews are awful and I've just began trading via teespring smh I've advertised my clothing lines GLOBAL. It's lucky no one ordered anything yet I guess; but knowing my luck smh millions will come soon to 'see' what all this advertising from me was about and smh these reviews smh my conscience?! Smh I mean I goggled a bit about teespring before starting the clothing line after an advert promoting it via daily mail.com. My reputation for my work's is all I have. Wish I'd found here earlier! I'd Made some amazing designs, been using hardish sales techniques... I'm gutted, unsure what to do. Should I send an advert advising no one to buy because they'll be sad with their purchase with my hot amazing designs? Oh no! Smh from u. K, London
I recently received one of your masonic t-shirts as a birthday gift from my parents. I'm impressed with it and the fact that it was silkscreened and not iron on, kudos
I've ordered several things from the site and while $60 for a hoodie is okay I can't rationalize paying $40 for a tank top. I was also gifted a tshirt and i probably have to get it tailored as I would never wear the style as-is which is even more expensive.
We're sorry to hear that you've received a gift that does not fit correctly and we would be happy to help make things right! Please contact our Customer Support team through the following link: http://teespring.force.com/NewCase?l=en_US Regarding the various prices listed on our site, we apologize for any frustration, Teespring is a platform where anyone can sell an original design. After the sellers upload their work, they choose a time-frame of availability, selling price, goal to meet and the options available for purchase. Thank you for your business and let us know if we can further assist!
Photos don't provide anywhere near enough detail. The tshirt is virtually see through it's made with very poor quality materials! Wouldn't buy from here again. Took over a month to arrive and pretty much zero shipping info other than shipped but it showed shipped for 3 weeks. Total delivery time from ordering to receiving was just over 5 weeks!
We apologize for any frustration with your experience and we are happy to help! To provide additional information regarding the wait for your order, once a campaign ends, production then begins, and the printing process takes about a week. Then, we start shipping - this can take anywhere from 4 to 7 business days, depending on where you are within the US. We use this process because every product is made-to-order. There can be occasional mail delays during transit, please notify us if the item has not arrived by the estimated delivery date.
If you would like to return the item that you have received, we are happy to offer a resolution. Please contact our Customer Support Team through the following link: http://teespring.force.com/NewCase?l=en_US Thank you.
I just received my order (10 days after ordering) and am really disappointed with the tee shirt. It is an XL that fits like a large and I think it can maybe be washed once. The sleeves aren't short they are cap sleeves and look terrible on my saggy arms. Hanes Nano must be the bottom of the Hanes line and the total price was very high.
Never again.
We are sorry to hear that your item did not fit as expected and we are happy to offer a resolution! The Hanes Nano is made of a high quality fabric and is used to fulfill orders placed for a Women's Premium Tee style. Please reach out to our Customer Support team if you would like further assistance through the following link: http://teespring.force.com/NewCase?l=en_US Thank you.
8 business days in transit and still waiting on my order. For the premium price I paid for the shirts, I expected a much quicker delivery, and regret not purchasing items from a local store, which I could have been enjoying two weeks ago. My two items made it to print then were shipped on May 9th. It took 8 business days for them to travel 311 miles from Kentucky to Illinois compliments of the USPS using rail, and they are due by tomorrow May 19th, but will have to travel another 446 miles to get here from Chicago where they are currently sitting.
We are sorry to hear that your package was delayed during transit and we hope that you still receive your order by the estimated delivery date. If your package is not received by that time, please reach out to our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
As a bar manager, you shop around. I was referred to your site by a patron- loved what you had to offer and spent about an hour creating my order. Before submitting, I came here.
Can't risk my order showing up late or even worse, never showing up.
Disappointed.
We're truly sorry to hear that and apologize for any confusion regarding delays. Once a campaign ends, production then begins and the printing process takes about a week. Then, we start shipping - this can take anywhere from 4 to 7 business days depending on where you are within the US. We use this process because every product is made-to-order. Unfortunately, there are occasional instances where packages that we ship out get misrouted in the mail and do not reach their destination. We are always happy to make things right and offer a resolution when this occurs. We hope that we may be able to gain your trust on a future order!
Some issues like over priced garments blank tees retail for $3-5 not $10 (which is true for all sites) but one of the better sites to sell your designs.
My order was lost in the mail. I emailed customer service to explain that I hadn't received my order and within an hour, the problem was solved. Francis was able to see that I had not received anything and without hesitation or extra charges, a new order was created and sent out. I am very impresssed with the customer service. It was refreshing to have polite communication and a prompt solution.
I love the shirt; the material is soft, but still heavy duty enough that the shirt will definitely last! Just about 2 weeks to deliver was quite a long time.
For the price, quality is poor - and customer service is rubbish. After a couple of washes the t-shirt shrunk. Emailed them but never even got a response!
We apologize that you were not happy with the quality of your item and we are happy to help! Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US Our agents respond to inquiries within 24 hours. Thank you.
College hoodie not received yet should have been here yesterday but still not here yet but I'm sure the product will be here today hopefully been waiting for the product a while
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so sorry to hear that you have not yet received your order! We would be happy to check the status, please contact Customer Support Team through the following link: http://teespring.force.com/NewCase?l=en_US Thank you.