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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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If you design a shirt it isn't possible to have the print in the same colour like the shirt will be. E.G. Black shirt/black print. Even this is the main design criteria of your shirt. During creating online no message will be popping up. So withdrawn of your order will be done during the printing process after waiting 3 weeks for completion of the same. If I design my shirt in exactly the way I like to have it I'm expecting to get it and not receiving a education email that black on black can't be done cause you can't read the logo. Btw, after a couple of washing times the logo will be readable anyway. All in all a kind of a new experience...
I really like to support a company that helps animals that are abused. Dogs are at the top of my list. I had to put my beloved Greyhound to sleep on Nov. 18th 2016 at 5:00pm. She was a racer down south and like most they ran the hell out of her. She adopted me and we had 8 good years together. Your tee shirt says it all. "Speak for those who have no voice" Lil Olive. And yes it is a good quality shirt. I wear it often. Keep up the Great work. Harry J MacNeil
I bought a shirt via a podcast. It was a good shirt but expensive. I guess that is the price for a bespoke shirt. Good business plan.
I ordered a shirt and was supposed to get it last week of April. Never received it, paid for nothing.
We are sorry to hear that your item did not arrive by the expected delivery date and we are happy to help! Please reach out to our Customer Support Team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
I appreciate that there are veteran support tees and troop support. Didn't have any problems with ordering and the only hiccup was it went to the post and not to my house. But I live out in the cut so that's understandable. I've had good experiences with the company.
I liked the look of the T-shirt, the price was fair.
Product arrived quickly and met my expectations.
My product arrived within a couple of days, in good condition and just what I ordered. Would definately get more items from here.
My second pink t shirt, which was a medium, was still too small. My first was a small. It would not even go over my head. The medium shirt also had a hole it in. I waited six weeks for my replacement so I just gave up and kissed my ownership of a Women's March shirt goodbye. I am extremely unhappy with this company. I think they became too large too fast and could not handle all their orders.
We sincerely apologize for the frustration and that the replacement item that you've received was unsatisfactory as well. We are happy to offer a resolution, please reach out to our Customer Support Team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
Teespring print high quality designs onto high quality shirts. In my case, I ordered two. One arrived on time (though at the latest possible estimate) and the second one is still on its way, it is currently three days overdue. However it is likely it will arrive today.
Teespring are an awesome business that do awesome things. Check 'em out, and you may find a keeper.
Never received my items. Sucks no way to find where it is. Never again...
We're sorry to hear that you did not receive your order and we would be happy to offer a resolution! Please reach out to our Customer Support Team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
I have order 8 items and was only dissatisfied once. I Love there items and the only reason I was dissatisfied is because the logo came on the back of the tee. That's the way I guess it was supposed to be. So next time if I ordered I will be paying attention to the small details.
Got it 13 days late... But the customerservice was great, but i didnt like how slow it was... i live in Norway, but anyway... norway and stuff needs to be more prioritated!
Decent quality product. But no warning of customs charge. So product ends up costing a fortune. Small time span for campaigns means if you don't pay the customs you'll never get the tshirt.
Poor customer service when asking for help sorting things.
We truly apologize for any frustration, for customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. Unfortunately, Teespring has no way to predict or prevent when these fees may apply. This information is posted on our site and can be viewed through the following URL: http://answers.teespring.com/customer/en/portal/articles/1834200-sales-tax- Thank you.
I'm trying to use my credit from mother-daughter t-shirts. No one will help me do so & now the campaign is over with. I sent several messages with response saying I had no credit til I proved I did but still no help
We sincerely apologize for any frustration, if you have a store credit to utilize, we may still be able to assist you with an order from the campaign, even if it has ended. Please reach out to our Customer Support Team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
I love teespring! I am a returning customer! More times than I'd like to admit but always 100% satisfied! I made mistakes on ordering and they corrected by next day! Also amazing for gifts! Something for everyone!
I ordered a 2XL by the sizing chart so it would be fuller but nope wayyyyy too small! Be very careful when or if you order!
We're sorry to hear that your item did not fit as expected and we are happy to offer you a resolution. Please contact our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you..
I have been waiting for a month now to recieve the shirt I have purchased from here and it has yet to show up. This is not a reliable company if you want you product to actually show up. They take you money and claim to send the product to you but you never recieve it. Good luck all and hope the same doesn't happen to you.
We apologize for any frustration, here is a little more information on how our delivery works: Once production begins, the printing process takes about a week. Then, we start shipping - this can take anywhere from 4 to 7 business days, depending on where you are within the US. If your estimated date of delivery has passed, please reach out to please reach out to our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
We use this process because every product is made-to-order and printed in bulk
Now that I actually put the top on, I see that the white shirt I ordered has a huge yellowish block area where the writing it. I didn't notice this until I was in a better lit area of my home. Along with the ugly yellow tint, there is slight ink staining below 'can even' which is annoying. It looks cheap.
We sincerely apologize that you are unhappy with the quality of your item and we are happy to help! Please reach out to our Customer Support Team through the following link: http://teespring.force.com/NewCase?l=en_US Thank you
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for any frustration, there are no limitations built into our designer that prevents these types of designs, however, due to customers receiving items with artwork that they are unable to see, we do request that there is a variation used in the color so that the design is visible. Thank you.