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The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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Ive ordered several shirts from this company... and if offered some free shirts Id promote it ALOT more than I already do!
I am happy as a teespring seller.
They are so helpful and better connected with customers. Thats why i choose this platform for selling my ideas.
I've purchased a few t-shirts from this website but won't be ever again. After this company allowed someone to design a t-shirt that read "black women are trash" and actually printed it, I no longer plan to do business with them. As a black woman you can see why this is a topic that hits home.
I have a great mug that Teespring made. It is a white mug with the dark grey backing and " Dory " from " Finding Nemo ". On the mug Dory is saying she is fluent in whale. For me it was perfect. I big time follow whales, i have been on over 42 whale watching boats in Provincetown, Ma ( in Cape Cod). I love many Pixar's movies. Finding Nemo was a joy to see. This mug just made everything with my love of whales PERFECT!
I still have not received my order. The time frame I was given has past weeks ago. I'm still waiting. My account has been charged, but nothing received yet. This needs to be resolved.
We sincerely apologize that you have not received your item and we would be happy to offer you a resolution! Please reach out to our Customer Support Team at http://teespring.force.com/NewCase?l=en_US Thank you.
For the cost the quality of the tee was poor. Shrank quite a bit and after the 1st washing began to pill. Not likely to make another purchase... would recommend you all regroup and think about a higher end tee - heavier weight quality tee. Maybe pre-washed / faded/ vintage..
We apologize that you were not happy with the quality of your item and we are happy to help. Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
The people in the support center are really very helpful (in my particular case: Joebern). He really made me so easy the returning of one t-shirt and getting back another. He was very polite. CONGRATULATIONS!
The shirts were excellent quality, and the delivery was speedy. I wuld recommend this company very highly. Excellent!
LOVE my shirt and color is just what I was expecting. The material is soft and comfy! But size seems to run large. I ordered an XL because I like loose and comfy and this is for sure that! A bit too big - but I love it and will wear it. Just giving a heads up to those wanting a closer fit.
Love this company have ordered many shirts through them and very satisfied with everything we receive
The product I received is of great quality and exceeded my expectations. I will be ordering again in the future. Thank You. Michael T. Cincinnati Ohio
Best gift i ever received. I wear my shirt almost everyday i love how they honor our loved ones that have crossed over the shirts are great quality i feel my daddy every time i wear it i have even got one for a friend who lost her daddy too i would recommend this company to every one
I live in Hawaii so i didn't expect to get it for 3 weeks. It's been 5-6 weeks now and I haven't gotten it yet. What's worse is the tracker doesn't even show me where it is currently. I just wish there was an option for a faster delivery, I would have paid extra to get it here faster.
We're so sorry to hear that your item has been delayed in transit. We would happy to review the current status of your order, please reach out to our Customer Support Team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
Great tee marketing site i love this tee business great tee marketing site i love this tee business great tee marketing site i love this tee business great tee marketing site i love this tee business
I ordered a screen print for my car. It arrived in a timely manner and exactly as advertised. I would no hesitate doing business with this company in the future as they have already proved themselves to me.
I ordered the drum tshirt for my sons birthday. He loves it! The fit was perfect.! I was so excited that i gave it to him early becouse i knew how much he would want to wear it. And trust me he couldnt get it on fast enought!
Best to deal with as they respond very fast and they solve problems really easy and I'm really glad to buy from you overall I'm a happy customer
Thanks to you all
The shirt produced by teespring was magnificent. The paw-in-hand image was heartwarming the message was equally so and the shirt itself is good quality. I highly recommend teespring to any who are looking for the right saying for the right cause.
I've ordered several items from Teespring and I'm always pleased with my purchase. The company online reports of how my order is progressing in quite impressive.
- T-shirt quality as low as possible, super thin fabric, very few threads, bad print that looks like it was washed 20 times already, fabric smells like cheap, chemical color
- packaging was real bad, shirts arrived completely crumpled
- package not properly declared, stuck in customs for about a month
- completely ridiculous shipping costs ($20 to Europe)
Stay away from this site, there's others out there, which provider a much better service and quality. My experience with e.g. JINX or Qwertee was a lot more satisfying.
We apologize that you were not happy with the quality of your item and we are happy to help! Also, for customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. Unfortunately, Teespring has no way to predict or prevent when these fees may apply. To enable us to offer a resolution for your unsatisfactory item, please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you
Answer: I ordered a sweatshirt, the quality is ok and the printing is ok, nothing fantastic.
Answer: I've ordered from them twice. One was shipped 3 months after the order was placed and the other took less than 3 weeks. I wouldn't order any shirt that you need quickly.
Answer: Designing to Sell is free of charge. You determine your profit margin, based on the item(s) that you create. We charge a flat base price per productyou set the selling price and you keep the profit! Thank you.
Answer: We utilize multiple similar brands to ensure availability. We are unable to select a specific brand to be used for an order. However, if there are any issues with an item received we are always happy to offer a resolution that works best for you. Thank you!
Answer: AWe are always happy to offer a resolution for any item that is not printed or received as originally shown in the order confirmation. Buyers in need of assistance can visit our Help Page at any time, choose the "Contact Us" option, and receive a response within 24-48 hours. Thank you.
Answer: Sorry to hear that you had an issue with our checkout process! All orders are placed directly on our site, we do not currently offer assistance by phone. Our Team would be happy to review the item that you are attempting to order, please visit our Answers Page and choose the "Contact Us" option. Thank you.
Answer: All delivery time frames are shown at the time of submitting an order and can vary based on the requested product and delivery address. Please contact us directly through our site for further assistance. Thank you.
Answer: Our Customer Support Team is always happy to help! Please visit our Answers Page and choose the "Contact Us" option. Thank you.
Answer: Our Customer Support Team is always happy to help! Please visit our Answers Page and choose the "Track My Order" or "Contact Us" option. Thank you.
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
We sincerely apologize for any frustration, we do work diligently to have all "hate speech" designs that are submitted to our site removed. While Teespring is a site where any creator can make their original ideas into products, we definitely don't promote any hateful content. If you'd like additional details regarding our guidelines, please review the following information: https://teespring.com/policies/terms Thank you.