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TeespringReviews 2,170

1.9

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Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
This company responds to reviews on average within 16 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Pissed
May 27, 2017

The shirt I ordered was a 2 xl men's shirts I got 2 xl women's shirts and the print was smaller than the pics online

Date of experience: May 27, 2017
Teespring S. — Teespring Rep
over a year old

We sincerely apologize that you have received an incorrect item and we are happy to offer you a resolution right away. Please contact our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.

New York
1 review
0 helpful votes
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PERFECT
May 27, 2017

I ordered 2 t-shirts. They were both true to size, and great quality. They arrived much quicker than I thought they would. Very happy and I will order again,

Date of experience: May 27, 2017
Texas
1 review
0 helpful votes
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These people know what they are doing. Good innovative design, great material (fabric), and good packaging and fast delivery all work in concert to create a great business experience.

Date of experience: May 27, 2017
Illinois
1 review
0 helpful votes
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Customer service is amazing and the products are good quality BUT the printing on it could be a bit better. Overall I was really satisfied with the business.

Date of experience: May 26, 2017
South Carolina
1 review
0 helpful votes
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Teespring offers up original cute designs and delivers your order quickly. They have amazing customer service. I recommend their designs, and it is a pleasure dealing with their customer service department.

Date of experience: May 26, 2017
Pennsylvania
1 review
0 helpful votes
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I had an issue with one of my orders, so I contacted them and they handled it with no problems. I'm very satisfied with my experience and I would like to keep shopping here.

Date of experience: May 26, 2017
Illinois
1 review
0 helpful votes
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I had ordered 2 t-shirts, one was correct and great, the other the colors weren't good. They very promptly had me return it and I had a new shirt within a week. Very good customer support. Quality of shirts are outstanding. We will be ordering again.

Date of experience: May 26, 2017
New York
1 review
0 helpful votes
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I ordered a t-shirt off of the website and I never received it. I emailed the company and they responded within 12 hours. Turns out my shirt was lost in transit. They were very quick to reorder and ship out my original order within 48 hours of my first email! I am very pleased and will continue to shop with them. Keep up the good work!

Date of experience: May 25, 2017
Texas
1 review
0 helpful votes
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Dirty shirt
May 26, 2017

Shirt was dirty when I got it. Like the print. It must of been sitting on shelf uncovered for some time though. Had to wash before I could even try on.

Date of experience: May 25, 2017
Canada
1 review
0 helpful votes
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Love love love!
May 26, 2017

My sweater is so comfortable and I'm never gonna take it off. Thanks teespring! And everyone go watch Cayleigh Elise's youtube channel!

Date of experience: May 25, 2017
Canada
1 review
0 helpful votes
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Not so good
May 25, 2017

So this was my second order and i was less than impressed! The quality of the printing of the bearded t was not great! Also ordered a women bearded tank and the size is very small. I am an xsmall most times so i ordered a small to be safe... and to be honest i should have ordered a large! My first ordered was spot on. But not this one!

Date of experience: May 25, 2017
Teespring S. — Teespring Rep
over a year old

Thank you for your continued business and we definitely want you to be happy with every item you order! We're happy to offer a resolution for your unsatisfactory items, please reach out to our Customer Support Team at http://teespring.force.com/NewCase?l=en_US

Texas
1 review
0 helpful votes
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Thanks for your help
It took a while but i finally received the products in time for the birthday it was intended for

Date of experience: May 25, 2017
Teespring S. — Teespring Rep
over a year old

We are so sorry for any frustration and we would be happy to help! Please contact our Customer Support Team directly at http://teespring.force.com/NewCase?l=en_US Thank you.

Washington
3 reviews
0 helpful votes
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Missed 2 delivery dates already. Track my package states: shipped. One week later: not shipped. Better on line sites available. 17 days and counting.

Date of experience: May 25, 2017
Teespring S. — Teespring Rep
over a year old

We sincerely apologize that your order has been delayed and we would be happy to follow up on the status of your package. Please reach out to our Customer Support Team at http://teespring.force.com/NewCase?l=en_US Thank you.

North Carolina
1 review
0 helpful votes
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Comfy Quality
May 25, 2017

I really like the tee I ordered from Tee Spring, It fits well, is long enough and is very comfy. I recommend ordering from this seller.

Date of experience: May 25, 2017
GB
1 review
0 helpful votes
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Good quality materials used as I tumble dry everything they tend to shrink how ever not these postage is slow BUT the quality is good so worth the wait

Date of experience: May 25, 2017
Illinois
4 reviews
0 helpful votes
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We have ordered several shirts from your company and have been please with every single one we received. The designs are clever, it is a quality product, it fits well, and the price is right! We will be ordering again in the future!

Date of experience: May 24, 2017
Texas
1 review
0 helpful votes
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I ordered 1 coffe mug, 1 XL and 2 Med Gildan 8oz heavy blend hoodies from the Warning-Im-A-Veteran campaign and I received 1 mug, 1XL and 1 Med. The mug came in a separate package, the hoodies came in the same package but 1 Med was missing. I contacted customer support about my issue via email and they are sending a replacement headache free. Thats the kind of customer service that creates customer loyalty and I certainly will be purchasing more from teespring from now on.

Date of experience: May 24, 2017
Oregon
1 review
0 helpful votes
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Great quality
May 24, 2017

Teespring.com has a super selection of products. The quality of the tee shirt I just received (to replace another purchased elsewhere) is very high: the shirt fabric is a heavier weight and the colors more vivid.

Date of experience: May 24, 2017
Canada
1 review
0 helpful votes
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I purchased a T-shirt from Teespring recently that I created online. It was so much fun and turned out amazing. I would recommend this company!

Date of experience: May 24, 2017
Minnesota
1 review
0 helpful votes
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Amazing
May 24, 2017

Amazing wonderful quality love the shirt. Would definitely buy it again. Would recommend to all my family and friends

Date of experience: May 24, 2017

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267