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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I love Teespring, BUT I TAKES TOO LONG FOR MY ORDER TO ARRIVE and I really do not like that at all hope they fix that issue please
Easy and uncomplicated purchase. I had a problem with the delivery and was attended very kindly. The product is beautiful! I will definitely buy from Teespring again. I strongly recommend!
I've ordered several shirts from this site, and they have all exceeded my expectations. They wash up well, no fading, no shrinking, and the lettering and design does not peel, crack or fade. I love the sayings and artwork. I'll continue to use teespring for my tshirt shopping.
Love all my purchases. Quality is beyond belief. Delivery service is quick. Will order again in the future.
This company has great customer service. I recieved something that didnt fit, they immediatly sent me a different size, no questions asked. No hassle. I love my sweatshirts, i have several. I get lots of comments when i wear them. :)
My original order from Teespring had a couple of issues. I emailed my concerns to them and received a very prompt response from them. Francis quickly apologized and had me send photos the shirts. Again, a quick response and apology, followed by an immediate reorder. The replacements arrived without delay and are exactly what I wanted, very unique shirts with good quality, backed with excellent customer service.
I don't have a problem with Teespring.com or the cool shirt graphics. What I have a problem with is the thick, stiff quality of some of the shirts. Some are cardboard stiff hard cotton shirts that must be worn and washed a hundred times to soften up. That will wear the graphics out pretty fast. The description should include what type of material the shirt is made of. For the price being charged, a softer, ring spun cotton shirt could be made available. Just for the record, Hanes tagless shirts are very stiff.
Like title of my review already tells the quality of the print for the hoodie was not good. And the hoodie quality (Gildan) is not so impressive.
The price paid for this combo is not worth it. I will stay away from the teespring from now on.
We are sorry to hear that you were not happy with the quality of your item and we are happy to help! Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US
Cute shirt. Can't wait to wear it on my way to Italy. The cotton feel good on the skin and the fit is just right.
Back logo is one sized and not sized for all shirts. Logo not even placed in same position as my other shirt
We apologize for any frustration, if your item has been misprinted, we are happy to offer a resolution! Please reach out to our Customer Support Team through the following site: http://teespring.force.com/NewCase?l=en_US
Very good experience with order. When I didn't get a confirming email, but saw that PayPal had processed payment, contacted Teespring. Responded right away. As it turns out, I had entered my email with error. They immediately fixed the problem and my product arrived a day earlier. The communications were also very pleasant and helpful. Recommend this business.
I ordered the "mom strong" tank in the coral color. What I received was an orange like color NOT coral. After emailing back and forth they apologized saying that was the intended color. They offered to ship a different color tank after I shipped mine back and they received it. That was too much of a hassle so I kept it. But the color they advertised and the color they sent were two very different colors so I feel it was false advertisement.
We sincerely apologize that the item appeared to be a different color at the time of your order. If you change your mind and decide to send it back, we would be happy to send out a replacement in a different color! Thank you.
I appreciate only one thing from this company: that they are able to customize for any occasion in the print.
However, the quality of the shirts is just awful and uncomfortable. I never write reviews for purchases, but this is total garbage for 30 bucks.
We're truly sorry to hear that you are not happy with the quality of the item that you have received and we're happy to offer a resolution! Please reach out to our Customer Support Team through the following site: http://teespring.force.com/NewCase?l=en_US
I wanted to test Tee Spring's work before ordering a bunch of prints for my small clothing company. Design had multiple colors and turned out good.
However, I dont like they have shirt in general area that anyone can buy without me getting my profit.
So lets see how the act to resolve this matter
We apologize for any confusion, please contact us with additional information regarding this inquiry at http://teespring.force.com/NewCase?l=en_US Thank you.
The print is great but the Hanes tee shirt is terrible. It's fading badly and is changing color around the neck and print. I feel like i paid way too much for this shirt and I won't buy another Hanes Comfort Soft. They aren't very good. I would rather have a Gildan. They are great for this type of print.
We apologize that you are not happy with the quality of the item that you have received and we're happy to make things right! Please reach out to our Customer Support Team through the following site: http://teespring.force.com/NewCase?l=en_US
Love this tee shirt. You can use it to keep track of the ones you visited and show your list off to your friends. A must have for anyone who likes to travel.
Very High Quality Merchandise.
I would order again from this company.
Thank You,
*******@charter.net
I love the whole site cool shirt and stuff, and these t-shirts are tag less... You guy's have cool Thin Blue Line T-Shirts!
Ryan
I ordered a shirt and they misprinted it, I sent them a photo of the shirt and a copy of the receipt that proved that they misprinted and they still denied it, All they offered was for me to send their mistake back at my expense for store credit
Be very careful when you order from them they are dishonest
And I agree with the ones below that says very bad customer service
We are sorry for any frustration. If an item has misprinted, we are always happy to offer a resolution. For further assistance, please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US
I ordered two shirts from the same campaign at the same time with both shirts going to the same destination. I was charged to ship them both separately, which was kinda of weird.
Now, I live in Hawaii and, while it normally may take an extra day or two, I've never had a problem receiving packages in a timely manner. However, even though the shirts are supposed to arrive within two weeks, its already been three since the campaign ended and I still haven't received anything. In fact, when I emailed with them, I was told that they mishandled one of the t-shirts and sent it late, so it won't get here for an additional week or two. That's practically a month after I placed the order.
They've refunded my shipping but will not refund me a penny on the orders, even when I've blatantly asked them to do so. Even after they told me they "mishandled" the order.
I can't understand how a company stays in business when they treat customers so poorly. I'm not trying to cheat them out of anything, but I expect a company to stand by solid principals. If if they say something will be delivered within a certain window, they should honor that or refund - not tell me that they pride themselves on customer service and then deny any requests I make.
I'll avoid and tell others to avoid any campaigns that are run through TeeSpring. What a waste of time.
We sincerely apologize for any inconvenience, if you still have not received your item, we would be happy to offer an additional resolution. Please contact our Customer Support Team directly at http://teespring.force.com/NewCase?l=en_US
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that you were unhappy with the fabric of the item that you have received and we're happy to help! Please reach out to our Customer Support Team directly through: http://teespring.force.com/NewCase?l=en_US Also, the fabric content of our items can be reviewed through the following site: http://answers.teespring.com/customer/portal/articles/1726001 Have a great day!