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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I've made several purchases. Hoodies and T-shirts both. The tops I wear the most are my Teespring shirts and hoodies. They fit great, very comfortable, and I get a lot of attention from the unique sayings! I love teespring!
This review is targeted only on quality of the print. I used there tools to create a very simple 5x5in. Logo on a t shirt. It came to me very pixelated and not very professional i will no longer be looking into making designs on this website.
Ordered 2xl sweatshirt Classy but I cuss a little. And it barley fits my 10 year old. Wish the sizes were more accurate. The neck line looks like they just cut it before they mailed it.
We're sorry to hear that your item did not fit as expected and we're happy to help! Please reach out to our Customer Support Team at http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered a custom coffee mug and the experience was great. It was exactly as it looked on the site. The delivery was fast and the box very sturdy. It was an International delivery and I had no problems at the border. Thanks.
Bought a hoodie. Beautiful design, high quality materials which exceeded what I expected considering the low price, and exceptionally speedy delivery from Europe to Australia. Postage was very reasonable too. How did they do it? I have no idea! I love it. Awesome. Want more great stuff like this from them.
I ordered a T-shirt from Teespring.com and it arrived with a couple of flaws. I notified Teespring and they replaced the T-shirt without issue. The whole process was as painless as it could be and quick. It is rare to find a vendor that cares this much for the customer and stands behind their product like Teespring does. I will definitely be buying more from Teesping.com and highly recommend that you consider them, too. High quality, fast service, superior customer service, and a customer first policy.
I would love to review your product but I haven't received it yet. I don't think it should take this long.
We're sorry to hear that your order has been delayed and we'd be happy to review the current status of your shipment. Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
I understand how long it takes to complete campaigns and print orders, but my order was shipped almost 2 weeks ago, I received no tracking information, and now have an email asking me for a customer review when I haven't even received my shipment yet. Disappointing...
We apologize that your order has been delayed in transit and we're happy to help! Please reach out to our Customer Support Team through the following site for assistance: http://teespring.force.com/NewCase?l=en_US Thank you.
The order got screwed up from TeeSpring to the carrier. Past the deadline for delivery for a few days, I contacted TeeSpring. Customer No Service was numb. Repeated attempts to get the matter resolved just elicited more rubbish communication. Finally, she blamed it on somebody else and would have the shirts printed again. Further delays, and no offer of free shipping, nothing for ~ 2.5 months. Embrace the suck. Well, not again. No way.
We sincerely apologize for the frustration and that your order was lost in transit. We would be happy to review your order further regarding the status of your reprint, please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.
Shirts run small and had a odor to them. I have ordered a lot of shirts from them and slot I've had to give away.
I was so excited to receive the shirt from these guys. The company seems like they do all the right things for all the right reasons. I was so disappointed. It felt like I was wearing it backwards. The cut felt horrible. The shirt was not soft and felt super cheap. I wanted to complain but didn't get around to it. I will never wear this shirt. It's a shame. Cool idea for a company.
We're sorry to hear that you're not happy with the item that you've received and we are happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Delivery was relatively quick as I recall but haven't been able to apply yet due to the constant rain in our area. It's a funny sticker but quite pricy for what it is. However, it caught my fancy so decided it was worth the money.
This site gives you to get somewhat mass produced t shirts that seem designed just for you. From police to veteran to grandpa they have one for you
Great choices of pop. Itically conscious tee shirts! Good quality! Your shipping charge per shirt is a little expensive. It is also difficult to find and navigate size charts. Overall pleased with items purchased although one tee seemed very small for a 2x.
I liked the designs offered. I think the shirts are over priced. My shirt was pictured as fitted but what I received was regular cut. The size ran small so I am glad I ordered a larger size. Shirt is short in length. I haven't worn or washed it yet so don't know how it will hold up. Will most likely shrink as it is 90% cotton.
Today is about your customer service department, I realized after I press the checkout 2 I was charged for 2 tanks and I immediately sent a email to the customer service department and a person named jaqlyne.
I was so impressed with the way she immediately handle my problem and sent me a email back that showed she took care of it! What a great asset you have in your company, I mean really it was taken care in just a few minutes. Never and I mean never experienced a quick resolve like this with other companies. Jaqlyne you are awesome thank you and Kudos to you for making me want to purchase items from this company again! Can you please give her a big shout out that she is the best!
Thank you
Sincerely
Lillian Ponce
I give you guys a perfect score and to jaqlyne you get a perfect score In customer service!
You rock. Love the choices. It's quick. Funny, different, greatness. Individual style. Creativeness. Good quality! Quick on shipping. Descent prices.
The color that I thought I was getting was definitely different than what I actually have! I think they need to change the coloring scheme to match what they truly are like
We apologize for any frustration, if your item has arrived differently than expected, we are happy to offer a resolution! Please contact our Customer Support Team directly at http://answers.teespring.com/customer/portal/articles/1726001
I ordered a shirt by clicking though what I wanted and didn't realize the design I ended up with was a knock-off of the design I actually wanted. There are numerous designs that are stolen almost directly from other sites, and I'm certain that they weren't used with permission. I realized my mistake minutes after ordering and emailed the company and they told me that it was already printed and I can just exchange it after it arrived. Would not suggest this company to anyone, ever.
We apologize for any confusion during the process of placing your order and we are happy to accept a return of your item. Teespring is a platform where anyone can sell an original design, so it is very possible that the creator of the artwork is also offering their design for sale through other sites. If you have any additional questions, please reach out to our Customer Support Team through http://answers.teespring.com/customer/portal/articles/1726001 Have a great day!
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize that your design did not print as intended and we'd like the chance to assist you further! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.