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The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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I love the logo BUT the print was less than satisfactory. I purched 2 tees and and sent pictures of bough. Today 6 / 20 / 17 I received one tee (blue) the red tee is worse than blue. I'm sending a second pic. Of the red ted. Hope you will see fit replacing it also.
Thank U
This tee was made of good material nice and thick. Love that it is tagless! Logo was new for the Hockey Team, Predators. Fish on the ice. Thanls for creating it so fast and making the tee while shipment was longer than expected... it still came in time for Father's Day! I will order again from this Company!
Bought a gym top, took ages to come. Then when i did come i had a custom charge of £11.09. So a gym vest top cost me roughly £40. Emailed them and they said 'yeh sometimes it happens.'
Dont bother buying off them im sure theres other printing sites online
We apologize for any frustration, for customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. Unfortunately, we do not have a way to anticipate or prevent these fees and we're sorry for any inconvenience.
First I liked the creativity of prints, second I liked web site design, third I liked they deliver to Belarus and forth I liked how my Tees arrived.
Years ago I bought a tee that was just fine. The tee that was delivered this time was a poor quality tee and the screen print was printerd off center and tipped.
We sincerely apologize that your item was not printed correctly and we would be happy to offer you a resolution right away. Please reach out to our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
I ordered numerous shirts from this company and upon arrival, they were not as I had hoped. Living in South FL I need lightweight, soft and comfy material. While these shirts were good quality, all but 2 (out of 9 or so) were all 100% cotton (which I thought would be fine) yet heavyweight material and "scratchy". After contacting Customer Service and several expeditious emails, they accommodated me by allowing me to return the shirts and giving me a store credit with no expiration (I'm travelling soon and can't order immediately). The 2 shirts that were soft are amazing and I wear them all the time. Just be sure whan you're ordering you are certain of what you are getting and their customer service is willing to help you! The thing that stands out to me the most is the above and beyond professional and timely customer service that Jeneffer gave to me. It is refreshing in today's world that a company would invest their time to get it right and make the customer happy rather than keeping a few bucks. Kudos to Teespring and I will be a repeat customer!
Just an update to my previous review...
This company is a joke. You guys over promise and under deliver. Not only did I not receive my order when promised, now it will be even later. I am moving on 6/28, and the shipping info says it may not be here by then. This is bad business and I need to speak to someone. I will be sharing this all over social media, as well as review sites and the Better Business Bureau!
We are truly sorry that your item has been delayed in transit and we're happy to check the current status of your order. Please reach out to our Customer Support Team at http://teespring.force.com/NewCase?l=en_US Thank you.
I had to contact customer service and Robert was very prompt & helpful. I will do business with this company again. Thank you
I ordered a shirt for Father's Day that said was supposed to arrive June 7th. It is now Father's Day and the shirt is still not here and I am very upset that it's not here because I know it's something my dad would love. Thanks a lot teespring.
We are sorry to hear that your item has been delayed in transit and we're happy to check the status of your order. Please reach out to our Customer Support Team at http://teespring.force.com/NewCase?l=en_US Thank you.
The designs are wonderful. The teeshirt is cheap and will have holes in it within a month - Not your Fruit of the Loom quality. Also takes over a month to receive orders.
We're glad that you are enjoying the artwork on your Tee, but we apologize that you were not happy with the quality of the item that you have received. We would like to assist you further! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
When I first received my T-shirts they were too big. I had no problem sending them back and getting a smaller size. The shirts are excellent quality and the prints on them are awesome.
Woman's t-shirt cut like a man's t-shirt. Not flattering with straight sides, rather than curving in to fit a woman's figure.
We're sorry to hear that your item did not fit as expected and we're happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
My order had to be redelivered resulting in a delay. Customer service response to my emails was extremely fast and they even refunded my shipping costs. They are friendly, approachable and professional.
I ordered an adorable t shirt from this company. The sizing advice on the website was perfect; this is the best fitting t shirt I own. It's very soft as well so will become a favorite!
I want new ones in sizes that fit my husband and I. I need a men's medium and he needs a men's 2xl. Please send us new ones. I will be contacting conkarah
We're sorry to hear that your items did not fit as expected and we are happy to assist you with replacement items. Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Over priced, cheaply made and cheap quality material made this $30 shirt a real disappointment. It isn't worth $10. Delivery was timely and the print was well done. Will never order from this company again.
We apologize that you were not happy with the quality of your item and we are glad to assist you further. Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
While the t shirts are on the expensive side, you won't find these shirts in any stores. I ordered the Baseball Mom My Favorite Player shirt and I love it.
The quality of the t shirt it's what bouther me. Cheapest fabric ever. Definitely not what i was expecting for a 25 dollars
We're sorry to hear that you are not happy with the quality of the item that you have received and we're happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Answer: I ordered a sweatshirt, the quality is ok and the printing is ok, nothing fantastic.
Answer: I've ordered from them twice. One was shipped 3 months after the order was placed and the other took less than 3 weeks. I wouldn't order any shirt that you need quickly.
Answer: Designing to Sell is free of charge. You determine your profit margin, based on the item(s) that you create. We charge a flat base price per productyou set the selling price and you keep the profit! Thank you.
Answer: We utilize multiple similar brands to ensure availability. We are unable to select a specific brand to be used for an order. However, if there are any issues with an item received we are always happy to offer a resolution that works best for you. Thank you!
Answer: AWe are always happy to offer a resolution for any item that is not printed or received as originally shown in the order confirmation. Buyers in need of assistance can visit our Help Page at any time, choose the "Contact Us" option, and receive a response within 24-48 hours. Thank you.
Answer: Sorry to hear that you had an issue with our checkout process! All orders are placed directly on our site, we do not currently offer assistance by phone. Our Team would be happy to review the item that you are attempting to order, please visit our Answers Page and choose the "Contact Us" option. Thank you.
Answer: All delivery time frames are shown at the time of submitting an order and can vary based on the requested product and delivery address. Please contact us directly through our site for further assistance. Thank you.
Answer: Our Customer Support Team is always happy to help! Please visit our Answers Page and choose the "Contact Us" option. Thank you.
Answer: Our Customer Support Team is always happy to help! Please visit our Answers Page and choose the "Track My Order" or "Contact Us" option. Thank you.
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
We apologize that your items were not satisfactory and appreciate you providing photos to our Customer Support Team. We look forward to resolving this for you soon!