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TeespringReviews 2,170

1.9

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Teespring Reviews Summary

The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
218
value
219
shipping
214
returns
135
quality
201
This company responds to reviews on average within 16 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Logo
June 20, 2017

I love the logo BUT the print was less than satisfactory. I purched 2 tees and and sent pictures of bough. Today 6 / 20 / 17 I received one tee (blue) the red tee is worse than blue. I'm sending a second pic. Of the red ted. Hope you will see fit replacing it also.
Thank U

Date of experience: June 20, 2017
Teespring S. Teespring Rep
over a year old

We apologize that your items were not satisfactory and appreciate you providing photos to our Customer Support Team. We look forward to resolving this for you soon!

Tennessee
1 review
0 helpful votes
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Quality product
June 21, 2017

This tee was made of good material nice and thick. Love that it is tagless! Logo was new for the Hockey Team, Predators. Fish on the ice. Thanls for creating it so fast and making the tee while shipment was longer than expected... it still came in time for Father's Day! I will order again from this Company!

Date of experience: June 20, 2017
GB
1 review
0 helpful votes
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Dont bother
June 20, 2017

Bought a gym top, took ages to come. Then when i did come i had a custom charge of £11.09. So a gym vest top cost me roughly £40. Emailed them and they said 'yeh sometimes it happens.'
Dont bother buying off them im sure theres other printing sites online

Date of experience: June 20, 2017
Teespring S. Teespring Rep
over a year old

We apologize for any frustration, for customers who order internationally, you may be required to pay additional fees for delivery, such as customs charges. Unfortunately, we do not have a way to anticipate or prevent these fees and we're sorry for any inconvenience.

Belarus
1 review
0 helpful votes
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First I liked the creativity of prints, second I liked web site design, third I liked they deliver to Belarus and forth I liked how my Tees arrived.

Date of experience: June 19, 2017
Minnesota
1 review
0 helpful votes
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Years ago I bought a tee that was just fine. The tee that was delivered this time was a poor quality tee and the screen print was printerd off center and tipped.

Date of experience: June 19, 2017
Teespring S. Teespring Rep
over a year old

We sincerely apologize that your item was not printed correctly and we would be happy to offer you a resolution right away. Please reach out to our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.

Florida
1 review
0 helpful votes
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I ordered numerous shirts from this company and upon arrival, they were not as I had hoped. Living in South FL I need lightweight, soft and comfy material. While these shirts were good quality, all but 2 (out of 9 or so) were all 100% cotton (which I thought would be fine) yet heavyweight material and "scratchy". After contacting Customer Service and several expeditious emails, they accommodated me by allowing me to return the shirts and giving me a store credit with no expiration (I'm travelling soon and can't order immediately). The 2 shirts that were soft are amazing and I wear them all the time. Just be sure whan you're ordering you are certain of what you are getting and their customer service is willing to help you! The thing that stands out to me the most is the above and beyond professional and timely customer service that Jeneffer gave to me. It is refreshing in today's world that a company would invest their time to get it right and make the customer happy rather than keeping a few bucks. Kudos to Teespring and I will be a repeat customer!

Date of experience: June 19, 2017
Virginia
1 review
1 helpful vote
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Just an update to my previous review...
This company is a joke. You guys over promise and under deliver. Not only did I not receive my order when promised, now it will be even later. I am moving on 6/28, and the shipping info says it may not be here by then. This is bad business and I need to speak to someone. I will be sharing this all over social media, as well as review sites and the Better Business Bureau!

Date of experience: June 19, 2017
Teespring S. Teespring Rep
over a year old

We are truly sorry that your item has been delayed in transit and we're happy to check the current status of your order. Please reach out to our Customer Support Team at http://teespring.force.com/NewCase?l=en_US Thank you.

Florida
2 reviews
0 helpful votes
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Robert is the best!
June 19, 2017

I had to contact customer service and Robert was very prompt & helpful. I will do business with this company again. Thank you

Date of experience: June 19, 2017
Indonesia
1 review
0 helpful votes
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Good
June 19, 2017

Good Site, for additional suggest maybe could be enrich by training so the seller can do the job better

Date of experience: June 18, 2017
New York
1 review
0 helpful votes
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Sucks
June 18, 2017

I ordered a shirt for Father's Day that said was supposed to arrive June 7th. It is now Father's Day and the shirt is still not here and I am very upset that it's not here because I know it's something my dad would love. Thanks a lot teespring.

Date of experience: June 18, 2017
Teespring S. Teespring Rep
over a year old

We are sorry to hear that your item has been delayed in transit and we're happy to check the status of your order. Please reach out to our Customer Support Team at http://teespring.force.com/NewCase?l=en_US Thank you.

Arizona
1 review
0 helpful votes
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The designs are wonderful. The teeshirt is cheap and will have holes in it within a month - Not your Fruit of the Loom quality. Also takes over a month to receive orders.

Date of experience: June 18, 2017
Teespring S. Teespring Rep
over a year old

We're glad that you are enjoying the artwork on your Tee, but we apologize that you were not happy with the quality of the item that you have received. We would like to assist you further! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Rhode Island
1 review
0 helpful votes
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Satisfied
June 17, 2017

Cute prints and nice material. Love the Canada prints for the 150 anniversary. Thanks for the products

Date of experience: June 16, 2017
Canada
1 review
0 helpful votes
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When I first received my T-shirts they were too big. I had no problem sending them back and getting a smaller size. The shirts are excellent quality and the prints on them are awesome.

Date of experience: June 16, 2017
Massachusetts
1 review
0 helpful votes
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Woman's t-shirt?
June 16, 2017

Woman's t-shirt cut like a man's t-shirt. Not flattering with straight sides, rather than curving in to fit a woman's figure.

Date of experience: June 16, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that your item did not fit as expected and we're happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Canada
1 review
0 helpful votes
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My order had to be redelivered resulting in a delay. Customer service response to my emails was extremely fast and they even refunded my shipping costs. They are friendly, approachable and professional.

Date of experience: June 15, 2017
Florida
1 review
0 helpful votes
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I ordered an adorable t shirt from this company. The sizing advice on the website was perfect; this is the best fitting t shirt I own. It's very soft as well so will become a favorite!

Date of experience: June 14, 2017
New Jersey
1 review
0 helpful votes
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I want new ones in sizes that fit my husband and I. I need a men's medium and he needs a men's 2xl. Please send us new ones. I will be contacting conkarah

Date of experience: June 13, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that your items did not fit as expected and we are happy to assist you with replacement items. Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Texas
1 review
0 helpful votes
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Over priced, cheaply made and cheap quality material made this $30 shirt a real disappointment. It isn't worth $10. Delivery was timely and the print was well done. Will never order from this company again.

Date of experience: June 13, 2017
Teespring S. Teespring Rep
over a year old

We apologize that you were not happy with the quality of your item and we are glad to assist you further. Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Kentucky
1 review
1 helpful vote
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While the t shirts are on the expensive side, you won't find these shirts in any stores. I ordered the Baseball Mom My Favorite Player shirt and I love it.

Date of experience: June 13, 2017
Arizona
1 review
0 helpful votes
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Quality
June 13, 2017

The quality of the t shirt it's what bouther me. Cheapest fabric ever. Definitely not what i was expecting for a 25 dollars

Date of experience: June 13, 2017
Teespring S. Teespring Rep
over a year old

We're sorry to hear that you are not happy with the quality of the item that you have received and we're happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.


teespring.com
Founded in 2011
San Francisco, CA, United States
+267