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Teespring Reviews Summary
The company, despite some positive feedback regarding product quality and efficient customer chat support, faces significant criticism primarily related to service delays, poor product quality, and inadequate customer support. Many customers report lengthy shipping times, unresponsive customer service, and issues with order accuracy, leading to frustration and dissatisfaction. Additionally, concerns about censorship and biases in product offerings have surfaced, alienating certain customer segments. Overall, the prevailing sentiment suggests a troubling reputation marked by reliability issues and a lack of effective communication, which undermines customer trust and loyalty.
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The shirts are Hanes brand not heavy shirts but ok the ordering was ok the shipping was very fast but we ordered about 7 shirts and each one came in the mail separately we love the sayings on each and prices are slightly higher than we're use to but not too far off
Very poor quality shirt ( thin material) and the sizing is way off it was tooo small I ordered my normal size but it was too small
Very impressed by the speed of response to my problem, which was purely one of size. Impressed also by the quality of the goods and the courtesy and help from Jescyn.
The shirts were better quality than I expected and arrived sooner than I expected. Price was excellent -- much lower than other sites I have shopped. And, I loved the variety of shirts that they offer! (btw -- they have more than just shirts.) In other words, I enjoyed a Perfect Shopping Experience!
The color selection and style option for bigger sizes isn't good at all. They have only regular style shirts in black, white and navy for sizes over 2x. Please make most options available in bigger sizes. The lettering is also already starting to fade after a few washings.
We appreciate the feedback and we are always working toward improving our available products and services! We're really sorry to hear that you are not happy with the quality of the item that you've received and we're happy to offer additional assistance, please contact Support Services through http://teespring.force.com/NewCase?l=en_US Thank you.
I have ordered from Teespring several times and to date, have no negative things to report. I like what they sell and I will buy again.
I was totally satisfied with the shirt I ordered and my husband loved it! The shipping time was amazing. Very satisfied with my first order!
I've ordered a shirt as of June 6... June 9th SD was shipped n way from Wisconsin to baxter... that's last of it... all is automated... nobody replys... they've already charged n got there money... it's been weeks...
We are sorry to hear that you have not yet received your item and we are happy to confirm the current status of the order. Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Customer service does not respond to questions. Company charges 3 x delivery costs for 1 order consisting of 3 products. Delivery takes over 4 weeks (for now).
We sincerely apologize for any frustration. All of our campaigns are assigned to one of our various printing facilities, based on which facility best suits the needs of the design. Due to each order potentially being shipped from different printing facilities, we are unable to offer combined shipping. However, if you are ordering multiple items from the exact same campaign, we’ll be happy to combine the shipping for you.
Once a campaign ends, production then begins, and the printing process takes about a week. Then, we start shipping - this can take anywhere from 4 to 7 business days if the delivery address is within the United States. We use this process because every product is made-to-order and printed in bulk. If you have any further questions, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
Shipping was terrible! I had 2 items, after they were picked up by DHL they sat there for a week before they went out for delivery... My order was for my sons birthday and were ordered in plenty of time, but because they sat at DHL they arrived days After his birthday... wont order again!
We are very sorry to hear that your items were delayed in transit after being shipped. If the items arrived after the estimated delivery date, we would be more than happy to assist you further, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.
I had a problem with the fit of a tee shirt & the date for the final printing them had passed, but they printed one for me in the correct size anyway.
Nice selection of shirts. Appropriate subject matter. Little slow getting here. Have not experienced any problems with quality of the shirt or the printing.
I've purchase Tshirts from Teespring for several years! Quality products and great service! Campaigns feature current and relevant themes and designs! Very enticing because the incredible designs are awesome!
I love the sayings on the 4 shirts I got but if was definitely not worth what I paid for them. I am still waiting for one of my shirts and the tank top was not what I was expecting in size or quality.
Placed an order for Father's Day, it was printed wrong. Sent an email letting them be aware of the matter, they're sending me another. Plus I ended up needing a bigger size so not only did they get me another shirt but they got me another size too. I will be using this company again, excellent customer service!
Thanks for making it right. More businesses should listen to the customer and make what's wrong right.
I was very pleased with using this company! The shirt was made of great quality and I received it before expected date! I will definitely use them again!
Ordered two wolf shirts paid for express shipping got package on time but shirts are blank. Wanted to return was told cannot do that. Still no wolf shirts. Have seen several more on Facebook that I would have ordered but not until I get the first two. My friends birthday was over a month ago. Still waiting on her present
We apologize for any confusion, if the items that you have received were not printed correctly, we would be happy to offer you a resolution right away. Please reach out to our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.
Shirts arrived on time, but started peeling badly after a few washes. I originally left a good review, but changed it to this because of how bad the peeling has been.
From the business
Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that your item did not fit as expected and we are happy to offer you a resolution! Please contact Support Services through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.