TeePublic

I'm a long time customer and have had 2 customer service issues and both were handled with total care for me rather than for their own costs.

This time I sent o note explaining that a shirt I purchased in May unraveled where the sleeve attaches after 3-4 wearings. It was past their normal "complaint" window so my only goal was to let them know as the other 10+ shirts I've acquired never had that issue.

In addition to a nice note they waived their rules and sent me a new shirt. Obviously they really care about satisfying their customers. Thanks again AJ & TeePublic!

The T-shirt material we purchased was not what we expected at all, we were very disappointed! We purchased the premium T-shirts thinking they would be made of very good quality. Not the case at all. We learned the difference between a premium T-shirt & a Heavyweight T-shirt. This information will be extremely helpful with all of our future orders. This company replaced our order with the quality of material we were looking for, at no charge to us! This was very unexpected & much appreciated! These days you rarely find a company that cares this much! We would HIGHLY RECOMMEND purchasing all items through this website/company! Thanks a lot

I ordered 2 tee shirts for my kids birthdays on 5/10/2020 and did not receive them until 06/04/2020 (26 days after the order was placed). So needless we DID NOT receive the tee shirts until after their birthday. That alone is super disappointing. But on top of all that the image on both shirts looked blurry and on top of that I have washed them once and the image is already faded a lot. I paid almost $55 on very bad quality and service. I would NEVER use this website again.

I've done two orders on TeePublic.
In the second order, there was a problem. One of the t-shirts were not the one I ordered. I also had to pay a €40 custom fee on retrieving my parcel.
I contacted customer service for the wrong order. Not only did they send out the correct t-shirt straight away, but they also paid back the €40! They were incredibly quick and friendly in helping me out.
Rarely have I had such a great customer service experience. They can be trusted.

The t-shirts are very original and the choices are vast! You will probably be the only one wearing exactly the t-shirt you are wearing.

I will continue using TeePublic, and I'd recommend anyone to do the same.

When I wrote them asking if I could exchange a t-shirt size, they replied shortly after saying they were gonna send my new size and even told me to keep or give away the one that wasn't for me. Which I'll def be doing.
I was totally not expecting this and I loved it. Thanks TeePublic!

As the owner of a business myself, I really love to have my socks knocked off with great customer service. I want to share my first but not last experience with TeePublic. I ordered a Hank Aaron Sweatshirt for my husband's Birthday in extra Large as I thought that was his size. It arrived and is gorgeous except it is the wrong size. So I contacted them via their website and it was so easy to fill out an on line return request form. They immediately let me know that a 2X Lg was on its way. So when I asked them about how to return the current one, George from customer service told me to reuse or donate. Now that is a class act!

I optimistically ordered a tee shirt for my wife mid November, hoping it would get to Australia before Xmas. I didn't get a confirmation email and didn't remember to chase it up until early Dec. I realised I had made a typo in my email address, but the fact that there was no record at all of my order number was a worry. Followed up with their zendesk support. Got a reply and confirmation from other side of world within an hour. That was a big relief, but couldn't believe it when package arrived the next day here in South Australia, on a Sunday! Honest, helpful and friendly service. Will use again.

Title says it all. Love the shirts, the main problem is Teepublic skimping out on shipping and using the cheapest, slowest most unreliable shipping method possible. I recently bought 3 shirts and paid another $10 shipping. There is no reason why they couldn't use a standard shipping method so people get their shirts in 2-3 days instead of 12-15. Makes me think twice about ordering again.

I haven't recieved my products yet so I am not reviewing them, but I can 100% say I will never purchase again from this company because shortly after I placed my order I started receiving phishing emails and texts. I have not created any other accounts lately or given my phone or email address out, it seems directly connected to my tee public order. It went on for a few days then died down, so not the worst thing in the world, but not a sign of good business practices, either.

This is the 3rd time I ordered T-shirts at TeePublic... Besides the great, divers and coolest shop inventory I must say it is also one with the kindest and fastest customer support. You can leave messages for your package, and sending back items is no problem... Their T-shirt designers are already an experience to watch... I give myself a budget every time I buy Shirt's otherwise I will end up with a 30 items shop order. One last tip for near future? Having the ability to watch like 100 shirts in one infinity scroll page would be awesome! (no more next page clicking...)

Till next time!

Bad experience from start to finish. They claimed to offer me a 20% off discount for being a new customer but then wouldn't apply it. When I repeatedly wrote to complain (they have no phone number) there was no response. I got my order and one had brownish markings on the bright yellow shirt, the other was so small it was ridiculous. I ordered a woman's XL and it looks more like a pre-teen kid's shirt. Then to contact in order to try to exchange it my account wouldn't come up claiming the email address wasn't in their system (even though they are sending me order updates via that email). Don't order anything from this place, they are bad.