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TeePublicReviews 2,323

3.9

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TeePublic Reviews Summary

TeePublic has a rating of 3.9 stars from 2,323 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.

service
904
value
875
shipping
867
returns
693
quality
835
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Canada
1 review
3 helpful votes
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My account was deactivated without explanation. No one responded to my multiple emails. I wish I could rate it at zero stars.

Date of experience: March 2, 2022
Michigan
1 review
0 helpful votes
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Good purchase
March 1, 2022

I am putting on a Skull Island war-game and wanted appropriate attire. The Carl Denham Productions shirt is perfect. Very creative. It is good quality, arrived promptly, and fits nicely. I ordered two more for helpers.

Date of experience: February 28, 2022
California
1 review
0 helpful votes
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I ordered a shirt and a hoodie for my BF and when he tried it on, they were a lil bit tight so I message the support team and they immediately responded to resolve my issue. They sent me a bigger size for the inconvenience and requested I do not ship back the one in my possession. The team was amazing and made this process easy. Will be ordering again :)

Date of experience: February 23, 2022
Louisiana
1 review
1 helpful vote
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I am very aware of inflation, but a small coffee mug shouldn't be priced at $15.00 + shipping... especially since the design/art is only on ONE side of the mug. It was not mentioned in the description and it was wrong for me to assume the design/art would be on both sides. I just assumed it would be for that price. The size and design/art is not worth the price!

Date of experience: February 16, 2022
GB
1 review
3 helpful votes
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As an artist I sold my designs on Teepublic for several years with no issues, overall I must have spent hundreds of hours uploading and curating the several shops I ran (overall had 7k+ designs) - one day TP decided to simply delete my business with template email saying I had broke their T&Cs, which simply wasn't true. After sending over 20 emails over the course of 12 months I received literally zero reply…

Overall horrible company, they are still selling designs I have spend over a decade designing myself and they even decided to keep the last royalty payment I was due - they really don't support their artists so I advice to not support their business!

Date of experience: February 16, 2022
West Virginia
1 review
0 helpful votes
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Rock Lee shirt design by Lunasaurus
February 12, 2022

I bought the tee shirt with Rock lee from Naruto Shippuden. The shirt is so soft and the design looks absolutely amazing. I have also bought from them in the past and I am always satisfied.

Date of experience: February 12, 2022
GB
1 review
6 helpful votes
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MISTREATS DESIGNERS!
February 12, 2022

Absolutely Awful Platform For Designers.

Your Account Will Get Deleted Without Any Notice Or Warning.

The Legal Team Does NOT Respond And Ignores Your Emails.

Imagine That... Putting In Hours, Days, Months Into Uploading Designs And Using A Platform That DELETES Everything Without As Much As Giving You Warning.

ABSOLUTE TRASH - Use Any Other Competitor Platform If You Are A Designer.

Date of experience: February 12, 2022
California
1 review
4 helpful votes
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No artist support
February 11, 2022

They wrongfully deleted my account saying I violated terms and conditions. I did not. I responded and they asked me to send original artwork, which I did. After that I didn't hear back for a week. I reached out again, nothing. I chatted customer service and they did not help me at all, just told me to wait and the only way to reach out was email. I emailed again. No response. After 10 days I chatted again, same story, no help at all. I'm extremely uncomfortable that they have my original file and will not even confirm with me that they have it let alone reopen my account. Communication is terrible and I do not trust them at all. Don't bother as an artist, they only care about the customers.

Date of experience: February 11, 2022
Arkansas
2 reviews
2 helpful votes
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I created a Teepublic account and uploaded several designs that were 100% my own as well as designs that I had proof of commercial usage permission by other designers that I paid for. I had several sales, then all of a sudden my account was canceled with absolutely no reason given. I sent several emails offering proof and received NO RESPONSE AT ALL! That canceled my account AND kept the proceeds from my sales. Seller Beware!

Date of experience: February 3, 2022
New York
1 review
0 helpful votes
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Fantistic service
February 2, 2022

I had a slight issue with order, upon contacting the vendor I was amazed at the quick response and the outstanding customer service experience. I was pleased regarding the concern or level of caring to solve the minor issue. I would highly recommend this company based on the quality, variety and willingness to satisfy customers. I tried to send copy of receipt but it did not work. So I say thank you

Date of experience: February 2, 2022
Missouri
1 review
0 helpful votes
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Incredible customer service!
February 1, 2022

I absently put my (very pretty, very soft) t-shirt in the wash with the stickers still on, and it left a residue behind. I wanted to check with customer service before I tried anything like goof-off to remove it, because I didn't want to stain the shirt. The representative was very helpful, friendly, and they sent me a whole new shirt? That was so far above and beyond what I was expecting, but I'm so grateful! I would feel very confident buying from then, again, in the future. The shirt itself is soft, very rich color, the print is beautiful. I can't wait to wear it!

Date of experience: February 1, 2022
Ireland
1 review
0 helpful votes
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So I bought my other half a rocky horror tshirt but me being me never asked her her size, so when it came it was way too small so i got strsaight on to customer sdrvices and literally straight away my problem was solved, in fact they went above and beyond in so far as for me to send the original tshirt back would cost too much so what TeePublic did was tell me to "keep, donate or reuse"itand they would replace it with a replacement at no extra charge, which gets me to think "what an amazing service they provide " I will definately use them again

Date of experience: January 28, 2022
Illinois
1 review
0 helpful votes
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The bad- every item in our order had quality issues! Wow, so unfortunate and unexpected as we had previously sent gifts using them and many friends order from them and never a bad experience. I was definitely discouraged and disappointed- but they worked very hard to make it right!
The good- Tee Public actively worked to fulfill their guarantee, going beyond what I asked for and processing refunds, returns, and exchanges and encouraged donation of items to spread the goodness. Always polite and helpful.
The details- stickers were not the quality I would expect based off images and descriptions and likely won't order more, the designs are super cool, but the print quality (looked like home ink printer- ie graphic on Christmas letter, pale, pixelated/grainy) just didn't hold up to similarly priced stickers from sites like Etsy and not something I would feel comfortable giving someone to put on a long-term item like a laptop or journal etc; instant refund. A magnet was smaller than described and off-center printing, though image quality was great- Tee Public reached out to the artist to correct print issues and replace, when they were unable to do so (replacement was sent without any corrections), refunded purchase price even though I said I did not need that. 1 shirt was reprinted as colors were slightly off and streaking where the ink didn't set and looks 100 times better- super pleased. Another was "off" due to the art file unfortunately, so they let us pick any different design. I made a typo in my reply (screenshot was of correct shirt type, but I typed the wrong wording) which led to them sending a more expensive shirt than what we had originally ordered- which fit differently and was too small. Even with that they honored their Holy Shirt guarantee and replaced that one with the correct shirt type and size, and said spread the happiness.
Takeaways: I was so stressed because the order was all gifts for people who are hard to find gifts for. It was a bit bumpy, but ultimately Tee Public made sure I didn't have to pay for anything that wasn't gift-worthy and restored some skeptical faith that a business is actually truthful about their guarantees and methods and really do care about spreading smiles. They made sure I was in at least as good if not better standing as I would have been if everything had come thru perfect on the order. Extremely pleased and will order again in the future.
It definitely feels odd that Tee Public doesn't have reviews or photos function on their main page- it would have been nice to see some actual products because I know digital doesn't always translate exactly, but that might just be an operating cost that isn't consistent with having such fantastic customer support resources and the thousands of designs and product options.

Date of experience: January 27, 2022
Texas
1 review
0 helpful votes
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Masterclass in Customer and Service
January 26, 2022

I've bought from TeePublic a few times now. Every purchase has been a tremendous experience! Timeliness, customer service, precision in the art they sell, it's all masterclass. I would recommend TeePublic to anyone!

Date of experience: January 26, 2022
France
3 reviews
3 helpful votes
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Great job
January 24, 2022

Got a T-shirt from TeePublic company for my wife as a gift. I can say she really loves it. Fit is fine and the fabric is nice and soft to the skin. Great job!

Date of experience: January 23, 2022
Nevada
1 review
1 helpful vote
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Customer service
January 21, 2022

I give TeePublic 0 for their lack of communication. There's no phone number so you can't talk to anyone.
After submitting my request for an exchange, I never got an answer. I wrote them again to tell them I never had a response, all they wrote was we already received your request so we only need one request. Now I will never order from a company that has no phone number, In a world where we try not to go to a store, I trusted this company and I was wrong. Lesson learned. They lost a good customer because their is no customer service. I hope you read reviews before you order from this company.

Date of experience: January 21, 2022
Oregon
1 review
0 helpful votes
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Cute shirt and great service
January 22, 2022

Ordered a pink tee with a Derek and the Dominoes graphic because the song Layla has just reentered my life in a whole new way. Shirt is a good color and soft cotton with a snug fit (size medium 34D). Already have a green Hotel California tee on order

Date of experience: January 21, 2022
Norway
1 review
0 helpful votes
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My first but not last order from TeePublic
January 21, 2022

Great value for the money. Super looking prints on the T-shirts and good size information on the web site helping me chose the correct size.
A mistake resulted in me paying double tax for the package when it arrived. A very helpful TeePublic customer service representative refunded me the tax I paid too much. The shipping to Norway took a month, but this includes Christmas holiday days.
Very happy about the purchase and will buy again.

Date of experience: January 20, 2022
Colorado
1 review
1 helpful vote
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Scam
January 20, 2022

This is total Scam. No delivery, and no response from customer service, Twitter, or Instagram.

Buyer beware. They make no effort to deliver or refund.

Date of experience: January 20, 2022
North Carolina
1 review
0 helpful votes
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Exchange
January 19, 2022

I ordered a t-shirt in honor of my son currently deployed for over 8 months. It was a little too snug. I emailed the company and asked if I could exchange for a the next size up. Not only did they respond right away, they said I could keep or donate to someone who could use it, AND, they were sending me a larger size for FREE! I've never experienced awesome customer service like this! I highly recommend this company. The quality of the shirts are awesome too!

Date of experience: January 19, 2022

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476