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TeePublic

How would you rate TeePublic?
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Iowa
1 review
1 helpful vote
Follow Dianne D.
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Great product and service.
December 27, 2020

I ordered a total of 12 tees for my family. Suggested by my daughter who has ordered several times from TeePublic. All tees were great except one that had a defect on the front. I contacted TeePublic and within minutes I got a reply and a replacement tee sent my way without having to return the defective tee. My family absolutely loved all of their tees. TeePublic has great product and fantastic customer service. I will be ordering again in the future!

Date of experience: December 27, 2020
Ohio
1 review
4 helpful votes
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Messed up order
June 21, 2022

I ordered a tee shirt for my 88 year old mothers birthday. I have no idea what they were thinking. Sent me a childs shirt even with the wrong logo. Now I will have to sit and wait until they email me back. Well I guess I better spend more money to get my mother a gift for her birthday in time. Not satisfied!

Date of experience: June 21, 2022
Arizona
1 review
0 helpful votes
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Great Customer Service
February 8, 2021

I ordered a shirt for my eight year old and it was the wrong size. I really appreciate the prompt attention from TeePublic. I was sent the right size right away without any issues. TeePublic has earned at least one more regular customer due to there handling of this issue and I will be sure refer as many friends and family to TeePublic as I can.

Date of experience: February 8, 2021
Louisiana
1 review
0 helpful votes
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Great Customer Service
October 27, 2021

I found a great shirt I was excited about, but when it came in it was too small. I reached out to Teepublic's customer service department and in just a few hours I received an apologetic and understanding response as well as a notification that a new size has been shipped at no charge.
I can confidently recommend the site after the excellent treatment I received.

Date of experience: October 26, 2021
Arizona
1 review
0 helpful votes
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Ordered a shirt the material or type of cotton just was t quite what I was looking for. Sent an email off to customer service and we were able to work out a deal for another shirt with the same design but different cotton. They were very responsive and reasonable in addressing my issue. Would not hesitate to order from here again.

Date of experience: January 31, 2024
California
1 review
0 helpful votes
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WOW! AMAZING company
March 8, 2021

I recently purchased a shirt. When I received it, the size was too big, I notified them. They quickly responded and started the exchange process. What happened next was totally unexpected. I was advised via email, that my exchange was complete. I then questioned in my mind, "how is it completed, if I haven't sent the original shirt back?". I continued reading the email which told me, there was no need to send the original shirt back. They encouraged me to keep, donate or reuse it. WOW! I can honestly say that I've never had an experience like this. I would have no problem sending the original back but I now have the change to donate a unique shirt to someone. I am definitely making future purchases with TeePublic.

Date of experience: March 8, 2021
Missouri
1 review
0 helpful votes
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Incredible customer service!
February 1, 2022

I absently put my (very pretty, very soft) t-shirt in the wash with the stickers still on, and it left a residue behind. I wanted to check with customer service before I tried anything like goof-off to remove it, because I didn't want to stain the shirt. The representative was very helpful, friendly, and they sent me a whole new shirt? That was so far above and beyond what I was expecting, but I'm so grateful! I would feel very confident buying from then, again, in the future. The shirt itself is soft, very rich color, the print is beautiful. I can't wait to wear it!

Date of experience: February 1, 2022
South Carolina
2 reviews
1 helpful vote
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Incredible customer service!
January 14, 2021

I bought several shirts for Christmas gifts in late November and the package ended up getting lost in the mail. When I reached out to customer service for help, they responded in less than 24 hours and immediately offered to reship a new batch out to me as soon as possible (I didn't even ask them this, they just offered to replace my lost items right off the bat!) I got them in less than a week and the quality is amazing, even better than I had expected. The shirts are so soft and the prints are all really unique. I will definitely be purchasing from this site again. The customer service was phenomenal and they went above and beyond to ensure I was happy with my purchases.

Date of experience: January 13, 2021
Netherlands
1 review
8 helpful votes
Follow Benedict O.
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My T shirts came one and a half months after I ordered them. Very bad quality. Also had to pay the taxes myself after the purchase. Don't order from TeePublic if you care about quality and service.

Attached is the photo of the print and tax receipt. Print is very glossy, sticky and smells bad. And as you can see I bought 3 shirts worth 32 euros and paid almost 20 euros in taxes.

Date of experience: July 23, 2020
TeePublic R. TeePublic Rep
over a year old

Hi Benedict,

I am so sorry you received less than stellar shirts. We want everyone to be completely satisfied. I know it's a hassle but please send us an email via our contact page at teepublic.com/contact and mention this review. Once we hear from you, a representative will respond in kind with assistance. We can absolutely get this corrected for you.

Take care,
Stephen

South Dakota
1 review
2 helpful votes
Follow Kent D.
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We took advantage of a great sale offered by TeePublic and purchased 19 awesome t-shirts to wear at our music shows. We were very impressed by the quality of the shirts and how quickly we received our order! We had a question about our order and were impressed with their excellent customer service and fast response time! There are so many fun and cool designs to choose from created by talented artists. We will definitely purchase more from this company in the future!

Date of experience: October 26, 2020
GB
1 review
0 helpful votes
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Wrong item, amazing customer service
December 31, 2020

Ordered a child's t-shirt, website was easy to use, lots of choice. Delivery was expected before Christmas.
When the item arrived it was incorrect, an adult sweatshirt had been sent instead.
I found the contact section on the website, which was really easy to complete and awaited a response.
Received a reply from the customer service team very quickly. They were polite and professional and offered to resolve the issue quickly.
I requested a replacement and was kept updated throughout, every email was friendly, helpful and polite.
As it was so close to Christmas delivery in time could be guaranteed, but it was upgraded to priority and I received the correct item on New Year's Eve. The t-shirt is great quality, the colour is really bright and the print quality is fab! The recipient is delighted.
I cannot fault them, the service was amazing from start to finish and I would highly recommend Tee public to anyone.

Date of experience: December 31, 2020
Portugal
1 review
0 helpful votes
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Best site for t-shirt
September 13, 2021

I have been a customer and fan for years and have purchased many quality t-shirts from Tee Public. The variety of designs and amazing value for money made me a regular buyer. Just recently my order was lost in the mail, and the customer service that followed was second to one. Thank you very much and keep up the amazing work

Date of experience: September 13, 2021
Alabama
1 review
0 helpful votes
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Great Service!
May 16, 2020

Thanks so much for the great communication when I made a mistake in my order. It was cleared up and you all went above and beyond to help me! You just don't see that kind of service these days!
Thanks again!

Date of experience: May 16, 2020
GB
1 review
0 helpful votes
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Great customer service
November 24, 2021

Ordered 3 t-shirts, arrived promptly, really pleased with quality and designs. Unfortunately they were too large, but I sent an email to customer services, received a really quick reply saying that my exchange for a smaller size had been processed. Great customer service.

Date of experience: November 24, 2021
Canada
1 review
7 helpful votes
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I have ordered two t-shirts from them, both were very disappointing. One was made of super thin fabric, like almost transparent, and the other has dye bleeding so bad, ruin my other clothes. What makes everything worse is that they don't take returns, saying the shirts were custom made for me... unbelievable

Date of experience: May 17, 2018
Arizona
1 review
0 helpful votes
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Great Customer Service
September 8, 2021

My order arrived within days, but was one size too small. I reached out to their customer service via email who responded the next business day and satisfactorily resolved the issue by sending me a new shirt free of charge.

Date of experience: September 7, 2021
Connecticut
2 reviews
0 helpful votes
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Great store, will definitely order again!
October 25, 2021

Great product with fast shipping. Wonderful customer service, easily able to contact with response back within 6 hours or less. I needed a larger size on the hoodie I ordered and they instantly sent another one out at no cost to me with zero additional work on my end. 100% hassle free! Hoodie is exactly as shown and fits perfect! Thank you again, will definitely order again soon! Perfect for Christmas!

Date of experience: October 24, 2021
South Carolina
1 review
1 helpful vote
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Great experience
November 16, 2021

Thank you, after placing my first order, the shirt arrived quickly and was good quality. I ordered the wrong size and they helped me exchange with no problem. Great customer support. Will definitely recommend

Date of experience: November 16, 2021
GB
1 review
1 helpful vote
Follow David R.
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Teepublic have the best choice of shirts for sci fi shows such as UFO, Star Trek etc. The images are always crisp, the quality really good on the t shirts themselves.
However what makes them stand out is the customer service. Got a problem, solved in minutes even when you are on another continent.
The shirts are often funny, or that little bit different to the rest - an example: a Calvin and Hobbes inspired Colonial Viper image, just sublime.
Love this company

Date of experience: June 24, 2023
Washington
2 reviews
4 helpful votes
Follow Jacqueline S.
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Besides these shirts being pretty good quality, (although a bit thin) the sayings on them are fun. I got a shirt with pictures of all kinds of women and says, "The patriarchy isn't going to smash itself". Very timely!

Also, the service was excellent!

Date of experience: October 11, 2018

Overview

TeePublic has a rating of 2.7 stars from 2,316 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeePublic most frequently mention business days, poor quality and credit card. TeePublic ranks 6th among T Shirts sites.

service
897
value
869
shipping
860
returns
689
quality
830
This company does not typically respond to reviews
+476