TeePublic Reviews Summary
TeePublic has a rating of 3.3 stars from 2,319 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.
I placed and order- had an error pop up and the process stopped. I figured nothing went through- well the money was taken from my account but no order was placed for my product.
I ordered 6 sweatshirts that were the wrong size (my error) and sent an email on a Sunday morning asking if I could exchange them. Within 10 minutes I was replied to and told new shirts were on the way. There was no need to send back my original ones and that I should donate them to charity. I couldn't believe it! I have honestly never been treated so well by a company. I am in shock!
I've always been leery of ordering clothes on-line, but with the pandemic, it's almost become a must now. After looking at the Teepublic site, I saw many, many rock band T shirts that looked like a must have, many more offered than any other site I could find, and with the sale going on, I figured I'd give them a shot. Even during the pandemic with the post office running with a skeleton crew, and Christmas fast approaching, all 8 of them arrived within 10 days; and they are beautiful. Bright colors, nicely done on the shirts, they are straight and centered (which is harder to find than you might think). It's also really great to be able to choose your color (let's face it, most rock band T shirts are black). Great shirts, great price, great customer service.
My product had a few white patches with no ink, so i contacted customer support, and they are sending me a whole new product and I don't have to go through the hassle of a return. They were so nice about it too! 5/5
I ordered a few shirts and a couple of the sizes were a little too small so I requested an exchange. They contacted me back right away and immediately shipped me the larger sizes. A+++ Thank you.
I ordered a t-shirt as a gift but upon opening I realised it was too small for the person I purchased for. I contacted the team to exchange but they kindly sent out another size with no extra cost and allowed me to keep the original purchase which I'll be donating. Thanks again!
So it's 2020, and I think we can all agree, we've had a rough time of it. I find this nifty site, see a few shirts that tickle my fancy, and they got them in my size (I'm a pretty big fella so that doesn't always happen). I hit order, it gets going, and eventually I get an email saying the shirts don't come in my size in the option requested (heavy duty fabric). Instead of being salty I just politely ask if we can do it in regular fabric instead (as that also listed my size). Not only do they say yes and get it going without issue, they give me better shipping free of charge. Now, instead of being bummed, I'm telling you this and I'm probably going to go back for a few more shirts. That's customer service done right.
The shirt I ordered had an imperfection on it. I sent an email and attached a photo of the issue. To my GREAT surprise within a couple of hours TeePublic responded with their apologies and another shirt is on the way. As an added bonus I was not even asked to send the original shirt back. Although I had an problem, I could not have asked for a better resolution and not to mention exceptional customer service. I will be a repeat customer for sure.
I appreciate the way Tee Public rectifies any issues with delivered order or issues in general. Extremely pleased with a customer support issue that was corrected in warp speed!
I will continue to support this company for many reasons - the plethora of designs are very fascinating, so many shirts speak to me! Also importantly, the quality and comfort level of the t shirts are seriously some of the best I've ever received.
I ordered a hoodie for a christmas gift. They sent me the wrong size, but the product is paper thin and will probably rip if you drop it on the floor. To top it off the printing is dull and wavy, the chemical smell that came off of this shirt not only caused a major headache but my eyes burned like crazy after opening the package.
Its absolute garbage. Oh and no refund or anything and i spent $50!
I felt compelled to write a review because of the excellent customer service experience I received. This is my second time purchasing merchandise from TeePublic. The ‘Classic Hoodie' looks great and feels comfortable. Unfortunately, the design on my hoodie had smeared a bit. I informed TeePublic of the quality issue. A representative, quickly reached out to me and issued a replacement. Love this website.
I ordered a wonderfully designed and unique T-shirt a month or so ago, and when it arrived I realized I had ordered the wrong size. I wrote asking about the possibility of an exchange. They immediately sent a replacement shirt in the correct size and told me there was no need to send the other one back. In this age of Pandemic when everything is going wonky, I was thrilled with the extremely fast customer service! And I love the shirt!
I bought a shirt from them, after I got the package I realized the shirt was too large so I asked to exchange the shirt I have for a small and they said they would send me another one and that I could keep the one that I already have the shirt should be coming the mail in a week or two.
The Godzilla t-shirts we ordered are so much fun and the design was exactly as pictured. Shipping notifications were spot-on and timely. One t-shirt ran quite small, so I requested an exchange. I heard back from Customer Service within 5 minutes of sending my email! Exchanging was a cinch! Thank you so much!
Ordered a little something for numerous people on my Christmas list. Found great stuff, but had one problem with a shirt. After contacting customer support, everything was dealt with in a swift, friendly manner. I already have my replacement item, and all is well! Very happy, and will be shopping this site again.
I ordered hoodies for both kids and tried to get the sizing right with the charts provided, but I must have gotten it wrong, because when I received the hoodies, both were too small. I contacted Customer Services via the website and was able to easily send a request to exchange the hoodies for larger ones. I got a response almost instantaneously, telling me my order (free order, that is) to exchange hoodies had been entered and that I would receive the new hoodies soon, at no additional cost. I am so grateful. I highly recommend using this site.
I got what I ordered, however I should've ordered up a size. Customer service responded quickly and will replace the shirt without requiring the return of the first one! Super friendly and easy to communicate with! I am impressed! Thank you!
There are so many great designs on TeePublic. After I ordered I found it they support independent artists. I ordered a gift and got it 2 sizes too big. Their exchange policy and customer service is the best I have experienced and above and beyond what I expected. I will definitely order from them again and encourage everyone I know to do the same.
I ordered couple of thirsts and the size was not ok. I contact4ed customer service and they replied within 1 hour or 2. I was truly impressed. They will send the right size for the t-shirts and said I can keep the ones I already have.
The prints on the t-shirts are really nice! Fabric of the t-shirts is a little light but it's all good. I also think it's really cool that they support indie artists!
I recently ordered 4 hoodies as Christmas presents using the sizing chart, which was quite accurate. Unfortunately, one of the hoodies was a bit too small while wearing a shirt under it. I requested a size exchange through email and received a reply within minutes and assurances that a new hoodie would be sent out. It was super easy and fast, all taken care of the same day. Very pleased with the customer service.
About the Business
TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members