TechRabbit

I have tried several times to get a response from this co. I paid $69.99 for a pair of LG headphones model hs100"s but received hs 880 that retail from 20 -30 dollars. I've gotten a couples note saying they will review but never contact me. This co is a rip

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The M-Edge Universal SM Stealth PRO Keyboard/protective case for my Samsung tablet is perfect. The bluetooth connected up to the mini keyboard in just a few minutes and works great. Will need to get use to the small keyboard, especially the space key... But overall it's a super buy for my travels to work or watch downloaded videos from Netflix sitting angled on the airplane's tray table. If I want to do some serious work I usually bring my laptop as well.

I bought from these guys a
"Parrot MiniDrone Rolling Spider Mini Air/Land Drone + Camera + 2 FREE Batts" on ebay.
I discovered that the 2 free batteries don't work.

I sent the seller a message to send replacement batteries or I will return the item.

Techrabbit never replied and waited for ebay's return warranty to expire.

Now I cannot return the item or leave feedback on ebay.

I feel like a sucker.

Love the delivery time and customer service! Its the samsung earbuds I dont enjoy any more... more of a product fault thab website. Worth the try for the price..

I was a bit leery given the price was far less than most of the completion. Hope was that we would get a return that was in like-new condition. Product was actually brand new and came in great time!

My product could have came in a box and we'll protected from small dents and scratches. But overall it a peers to be working just fine.

Bought a Bluetooth speaker from Tech Rabbit. The bass broke within a few weeks and rattled loudly. They won't accept a replacement or return request

Techrabbit decided to not honor their buy one get one promotion on Android Wear24 watches. Offered a 10% coupon instead for repurchase at full price. Sleazy company. Buyer beware!

Just what I needed arrived super fast.
Very good price on the very short USB to micro-blackberry charging cable, these are ideal for the back-up chargers I carry around and you don't want a 3' cable

Other than the fact that it came w/o any instructions, this was a very nice buy. If it will maintain its capabilty to charge/recharge for several years, then I'll be happy.

Product works well and delivered quickly. I would order more products from TechRabbit. Prices are very reasonable as well

Not only did I get my order quickly, I love my little keyboards. What a great deal with TechRabbit, I will be ordering from them again.

It was so easy ordering and fast shipping too! Love my iPhone! Would recommend to everyone and will buy another from you!

Here is an email that I immediately sent to customer service after trying multiple times to get my headphones to work.

Dear customer service,

Today (Oct 5th), I received my order of a pair of Sol Republic 1430-02 Tracks Air Wireless Bluetooth On-Ear Headphones (Black). After assembling the sound engines on the headband and charging the headphones, the headphones did not power on. I double checked to make sure that I had the correct sound engine on the appropriate side of the headband, and I was still not able to get the headphones to power on. The headphones are fully charged as indicated by the solid green light. My Order number is *******. Needless to say, I am disappointed as I have been anticipating receiving these headphones. Please advise on the next step to resolve this issue.

Thank you,

Received faster than promised. Work as described, should have more fitting options, maybe ear hooks.

They contacted me..."
We apologize that this is the experience you have had with us; it is NOT the norm. Please email us at *******@techrabbit.com and address it to Michael (Customer Service Manager) so he can resolve this for you. We will make sure that you leave this transaction feeling positive.

Thanks,
Blake"

They refunded my entire purchase price with no return needed... saved me time.

Techrabbit is a shady company at best. They regularly use bait and switch strategies.

Research other complaints. I ordered a $100 set of bluetooth headphones as a holiday gift only to receive a $2 iPhone case. I was never notified of any backorder or out of stock situation. I informed Techrabbit after opening the package via their email system.

This was an item I had promised to my daughter. Techrabbit informed me they could not fulfill the order. I was required to spend my time to return the iPhone case before I was finally reimbursed a month later. I never received the item I originally ordered, paid for and wanted.

I repeat, they regularly use bait and switch tactics. With current inventory tracking systems, it is obvious that Techrabbit is aware of their nefarious practice.

Great products ordered smoothly online. Utilizing my charging station tonight that I received today!

Great prices and fast shipping. I am totally satisfied with my recent ear phone order. Great company. I will definitely suggest doing business with them.

I bought the LG tone studio from Techrabbit. It was listed as new and is significantly cheaper than Amazon. However, when the product arrived, it is obviously used with scratches and used marks. I would be too much hassle to return it and the product does still work. However, I am definitely not satisfied to buy a used product when I was told it is new.

I had ordered nice speaker from the website, but it came very badly damaged because the packaging was not thought out at all. I contacted them for an exchange, and they were happy to send a return label, and send me another speaker. However, they ran out of stock, so they gave me a full refund instead. I later checked the website a day later and found my original speaker for $40 dollars less, so I decided to give them a second chance. The second speaker came in much better packaging, and the product was exactly as expected. My only complaint is the time lost trying to figure out the whole damaged product issue that could have easily been avoided. Customer service was good overall.

NO CUSTOMER SERVICE AND BROKEN PRODUCT
No phone number. No way to communicate by phone, begged many times for a simply phone call.
Sometimes they respond to your emails.
Phone purchased/received did not work.
Two separate forms to return, in TWO separate emails. Shady...
Sent email and pics from Post office.
No response...
STILL NO REFUND, or reply 9 days later...

I purchased an LG HBS 760 Bluetooth Headset to replace my 770 which had been stolen from a hotel room. TechRabbit's website was easy to use and I received the new headset in half the estimated time. I have had no problem with the item and am unable to review their customer service from a "problem" standpoint.

Am very pleased with the service, speed of delivery, and cost of the product.