TechInTheBasket

Purchased a xiaomi lite, 3 months old black screen intermittent, can't recieve or recieve emails, contacted them several times they asked for pictures of the box serial number, pictures of the phone front and back.
Still nothing, my wife is a cancer patient and a phone is very important, for which they have been informed of this!
Also no email can be sent or recieved.
I am dealing with a solicitor at present which heavenly relies on emails.
It a utter joke and not what they put out in their information it doesn't stop here.
Not good practice this phone is not fit for purpose that's the law.
Obviously trying their luck.
But with the wrong person as I deal in law
Don't buy from this company.
Mr d stoker.

Well I've read all the horror stories and thought $#*! it "he who dares wins rodney."

I ordered a galaxy active watch £146 when the going price £229.

It came within 5 days brand new in sealed box.

The tracking number is sent a few days early so it doesn't work when you first receive it.

Any queries or takes 24hrs plus to receive reply but the do reply in the end.

Ok no UK warranty but how many people fill the warranty card out anyway.

Could not fault

My shopping experience from this website is quite different from most of the customers you can see on this page.
First, my parcel was delivered within the 6-8 business days they are advertising on their website, actually, it was faster, and I didn't even purchase the rush delivery.
Second, I have been receiving notification letters from them from the moment I placed, I think this shows their care towards their customers.
Also, although I was told that the Samsung A51 is an international version, it works perfectly and I'm quite satisfied with it.
For those who are still considering, I would suggest not hesitate anymore, I do not regret buying from this website for even a second.

Read lots of negative reviews mostly about the time taken to deliver. Accepting the 6-8 working days delivery time it was spot on, the product (I pad) was great and the price £80 cheaper than anywhere else, well worth the wait.

They say their delivery time is nearly 2 weeks but somehow I received my parcel in just one week, this is truly satisfying.
I will definitely use this website again.
If you are hesitating, don't be, I'm sure they are doing their job better than they are supposed to be.

Bought for my partner for his birthday as a surprise. He absolutely loves it and is so handy for his work, catching up on tv I won't allow him to watch and for all round use. A bit jealous I don't have one now!

Great price, reasonable delivery time...
Phone worked great for 34 days but stopped charging one evening so i took the mobile to Apple for diagnostic where I found out they're unable to do the repair as the mobile phone is a Chinese version and all Western Apple shops are unable to repair as there are different components used.

Contacted Techinthebasket who have said the phone is out of their return policy time even though there is a 12 month warranty period but at least they have offered to cover some of the repair fee on a managers approval if I feel the 5 week repair procedure is unacceptable.

Ordered Samsung Galaxy S9 plus. Received an empty phone box a week later! They then stopped responding to our emails. Managed to get a phone number from the courier for them. When called, it gets re-directed and then disconnected.The phone number has a Manchester prefix.The given address is a Postbox in Manchester, not a genuine company base. The email address changed domain from. Com to. Deu(Germany). The company is however, based in Hong Kong.
Reported to Police and filed ActionFraud report. I don't for one second believe the 5 star feedbacks given for this company.It is probably added by them to pull in the gullible punters. All the hallmarks of a scam. Avoid at all cost and save yourselves a lot of grief. I am shocked that Paypal is processing payments for a bunch of frauds. Very stressful times for me as the phone was supposed to be a treat I had worked extra shifts for.

Shocking experience
Not UK company as they claim. Dodgy international company based in Far East. No uk stock or products. All of the trust pilot reviews are made with bots do not be sucked in by cheap price.
You will pay up, and then never receive the item, In its place you will receive an international adapter plug so they can claim they have shipped and have tracking information.

So far this adapter plug has cost me over £400 and im having to make several calls with paypal to resolve which it is still not!

AVID AVOID AVOID

Ordered a phone from them 3 month ago. They didn't delivered it. After 2 and a half months messaging with them they agree that the phone was lost... they sad will refund me... now it's been almost 3 weeks and i didn't get my refund. All they sad we send request to financial department.

As others have said, I was a little nervous given some of the bad reviews. But I wanted a particular mobile phone that's never been on sale natively in the UK and TechInTheBasket were one of the few people to offer to import it. They did a great job: it arrived after 2 weeks as stated, brand new, perfectly functional, with a UK power adapter bundled, and at a great price compared to other sellers.

Pleased
I made a mistake of losing my temper too soon, the parcel finally arrived as the customer service guaranteed, they have been really nice, the quality of the product and the price are also unquestionable.