TeamViewer

Please make sure to cancel renewal any product when you buy it because you will be automatically renewed for double the price with no option to negotiate or change your licenses. Absolute Garbage company and waste of time to even call them. There many Better companies that they do not live from scamming customers.

During the pandemic I've used Team Viewer to help an elderly friend get onto Zoom meetings from his laptop. He was isolated and needed help as tech stuff makes him anxious. Team Viewer dropped a bomb on us without warning last weekend, essentially accusing me of using their service for commercial purposes and demanding a very high monthly license fee. I tried to resolve the situation and jumped through their various hoops (affidavit, etc) but received no response. Luckily I was able to sign up for Any Desk, which is also free, and I'm able to help my friend again. So, Team Viewer, another customer relationship down the drain.

I purchased teamviewer as a once of payment.
Now teamviewer want me to purchase it again.
This would not happen if Teamviewer was an Australian Company.
I do not trust them so why let them onto your computer.
The share price has dived since they decided to charge again for a product that you have already paid for. I think teamviewer is going bellie up and this is a last attempt not to go BANKRUPT.

TeamViewer works really well for me! I've been using TeamViewer for nearly five years, and I find it very user friendly, highly functional, and low footprint on my desktop. If all else fails, I'll read the manual (as with any software tool), and I don't have to do that much with TeamViewer; it's quite intuitive and easy to navigate.

I have been a corporate Team Viewer user with a paid annual subscription for over 4 years. All in all it is a pretty good tool. I do however question the leadership decision making as far as new wiz bang features vs. completing just basic functionality. I have been asking for an audio cue when a new customer requests a session for over 3 years. They provide an audio cue when a chat message comes in, and an email when a session is requested, but not a simple basic audio cue. When working with multiple machines and monitors, this is a critical but simple ask. Their stubbornness is troubling and diminishing my confidence in the product.

I've been using this service a while and really glad that I found them once. Their service helps me to work on my home computer while I'm gone and it's funny but I can help my mom with her computer thanks to them

This tool is great, TeamViewer enable me to easily access my computer from anywhere and it works very well on my android phone

TeamViewer does not allow you to cancel an upcoming renewal unless you cancel your subscription more than 28 days before the prior subscription expires. This unnecessary restriction is predatory and cannot be justified from a customer's perspective (but it's great for TeamViewer's bank accounts!).

Renewals are billed on an annual basis. If I want to cancel an upcoming renewal prior to the new term I should be able to. NOTE: I'm not talking about cancelling my current year of service, I'm talking about cancelling my UPCOMING year of service.

Avoid this shady company at all costs.

The charged me over $200 for subscription. But can never get help. You can call *******253 number and it just hangs up after 30 minuets. Can't get anyone on the website. They keep automatically renewing and can't stop it. Nightmare

Teamviewer in previous years sent reminders 90 days in advance that the license was coming up for renewal, however this year Teamviewer conveniently failed to send me a renewal email and so the license automatically renewal, and the first I knew of it happening was when I received the invoice

Poor behaviour from a predatory organisation, no wonder the ratings are so low. There are many other alternatives for remote desktop support such as teams, which is free with your O365 subscription

I would not consider Teamviewer for any purpose or tool, submit you license cancellations and start using Microsoft Teams. It's a much better tool for remote support in the enterprise.

If I could give half a star that would have been too much still.

Team viewer requires a 1 year subscription which I am ok with, however, they should be willing to make a short term exception due to the pandemic. This would allow for small business to keep their employees employed during this time of crisis. But Team viewer does not care and rather than being ok with having the boost of revenue for a few months they are choosing to gouge and still require that someone pay thousands more than needed by having everyone continue to sign a year long contract.

Totally appalled with their level of customer service. I was automatically billed again because they claim that I have already agreed to it when I signed up. However, no notification was sent before they deducted the amount from the credit card.
When I emailed them about this matter, they repeatedly insisted that they will not refund. Finally they said they will close the case since it's been resolved. When I emailed back and told them it's not resolved yet because I demand for a full refund, they rudely replied case is CLOSED!
What kind of insolence reply is this?

Good luck trying to remove auto-renewal of your subscription. If you ever reach support, they will mumble crap about their agreement. I'm stuck with a $588 bill for a service I do not want. The past year, their service was intermittent and support was non existent.
I submitted my cancellation demand, per their instructions with no means of acknowledge receipt of my cancellation demand. Company is a fraud and I have reported to the Texas Attorney Generals office.