Scott C.

I have been a corporate Team Viewer user with a paid annual subscription for over 4 years. All in all it is a pretty good tool. I do however question the leadership decision making as far as new wiz bang features vs. completing just basic functionality. I have been asking for an audio cue when a new customer requests a session for over 3 years. They provide an audio cue when a chat message comes in, and an email when a session is requested, but not a simple basic audio cue. When working with multiple machines and monitors, this is a critical but simple ask. Their stubbornness is troubling and diminishing my confidence in the product.