TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Hawaii
1 review
1 helpful vote
Follow ISABEL C.
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I placed an order for a dress in October 2013. I received an email from the company asking to verify my size. I immediately responded with the verification of the size of my dress. A month later, I had not received my dress. I emailed them for status and they didn't respond until November. This is when they informed me that the dress had never been made. At this point, I cancelled the order. Although it was not my fault for the cancellation, they will not refund my money because they said I hadn't cancelled withing 48 hours of the order. WORST comapany ever!

Date of experience: January 4, 2014
Aaron l. TBdress Rep
over a year old

Dear ISABEL C.
Thnks for shopping with tbdress. I am after sale [prepresentative from tbdress, This is my mail: sns@tbdress.com. Would you please let me know your experience with tbdress so that I could make something for you. For your current issues, please i'd also like to direct you to contact tbdress sales department by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

Kinds and regards
Tbdress service team

California
1 review
0 helpful votes
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My 3 NEW Winter Coats from TBDress.com
December 9, 2016

I ordered 3 coats from this site for a steal. I wasn't sure what to expect, but all coats arrived within a week, they are very nicely made, fully lined, stylish and warm :) I am extremely pleased with my purchase. THANK YOU SO MUCH <3

Date of experience: December 6, 2016
GB
1 review
3 helpful votes
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Back in July, I ordered a dress. It took over a month to arrive. The dress was nice, good quality fabric but unfortunately it did not fit me very well so I sent it back following the instructions they gave me regarding the return parcel. Since then, they do not keep in touch with me, I have to do it. They keep asking me for the tracking details, so I send those details and the answer I get: please could you send us the tracking details. It's been 4 month now that every time I send those details, they ask me for the details! 3 options here, they are stupid, they can not read but I think they are just a bunch of incompetent retailer but competent thieves.
DO NOT ORDER WITH THIS WEBSITE!

Date of experience: November 23, 2015
Aaron l. TBdress Rep
over a year old

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

New York
1 review
2 helpful votes
Follow Josiah A.
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I recently bot a long sweater for my wife and she wears a US size Small, after waiting over a month it arrived in the mail, she tried it on and it was way to small, like extra small! We didn't return it because it was a really nice sweater, it fit but she couldn't button it up! I bot a nice button up jacket and a nice long sleeve shirt to go under it, I looked at The sizing chart and for my size it matched my US size which is a Large so I thought It was a safe bet, the order arrived 3 and a half weeks later since it came from China. When I opened it it looked like my 8 year old son could wear it, I could even get my other arm in the jacket, my wife tried it on and it fit her just fine! Im bummed out because now I have to send it back to China and reorder a XXL if they even have that size! If you buy anything from them expect long delivery time and order 2 sizes up and it should fit just fine!

Date of experience: November 2, 2015
Aaron l. TBdress Rep
over a year old

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

New York
1 review
0 helpful votes
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Great Experience!
November 20, 2015

I ordered online and my dresses came within 2 weeks. Not bad considering how far away they were! The holiday party dress I ordered fit exactly as described and I can't wait to wear it! Thanks!

Date of experience: November 17, 2015
Virginia
1 review
1 helpful vote
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Where have you been all my life lol
July 3, 2015

I was pleasantly suprised by this site when I logged on and was browsing and reading the reviews were a great help in deciding what to purchase. Thanks this will be my little secret lol ;)

Date of experience: June 30, 2015
California
1 review
8 helpful votes
Follow Frank Y.
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This place is a total scam. They sent the wrong size, then tried to scam more money out of me to fix THEIR mistake. Operates under multiple names / email addresses to confuse the customer and Paypal. Offers refunds of $1.00 to make the problem go away. Sends emails from different "customer service" people with different email addresses to further complicate a simple problem. STAY AWAY. PAYPAL IS CURRENTLY INVESTIGATING THEM. Not worth the hassle.

Date of experience: June 21, 2014
Ohio
1 review
1 helpful vote
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I seriously just got the dress I ordered for my wedding lucky my wedding isn't until 2015 because the dress is nothing like the picture of the dress I ordered honestly I don't even have the money to buy another dress with all the medical issue that have been going on well tbdress definitely got me I'm a sucker for ever buying from them

Date of experience: April 17, 2014
Australia
1 review
0 helpful votes
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Fast delivery, good product
September 10, 2015

Received my order today, faster than i expected. The necklace is pretty and gorgeous, definitely buy more from this website. I already order another dress and can't wait to wear it!

Date of experience: September 7, 2015
Arkansas
1 review
0 helpful votes
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Great Selections at Great Prices
September 6, 2015

TBdress has wonderful products that are stylish and versatile. They also have some of the best prices I have ever seen. I love this website and will be using very often.

Date of experience: September 3, 2015
Canada
1 review
0 helpful votes
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Yellow dress funky style
November 1, 2015

I saw this dress a few weeks ago and loved it. At the time it was $89.00, went online this morning and now $21.00 decided to buy both colours. Fantastic deal.

Date of experience: October 28, 2015
Georgia
2 reviews
2 helpful votes
Follow Mary J.
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I haven't worn many sweater dresses until this winter, but I love this one bought on tbdress! It's warm and comfortable, not too short, and clings to all the right curves!

Date of experience: November 17, 2014
California
1 review
0 helpful votes
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At tbdress.com I get exactly what I want but of course, at a higher price than anywhere else. As usual, the high discounts are not flat discounts, they have their conditions.

Date of experience: December 8, 2014
AE
1 review
0 helpful votes
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That's a great Items to get international style.
August 15, 2015

Such a online shopping, it's great, but i prefer cash on delivery. Some people may not have bank card or can use only salary card. But I really like the product.

Date of experience: August 12, 2015
North Carolina
1 review
0 helpful votes
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TbDress outfits have always been fashionable
January 27, 2015

TbDress outfits have always been fashionable. I love the way all the outfits are arranged according to occasion or season. It's like shopping with a fashionista friend who knows it all.

Date of experience: January 27, 2015
Sweden
1 review
0 helpful votes
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Its best shopping cloth site iv ever seen im so happy that i found it my friend told about nice features of it and when i try it i become wonder how cool it can be we all love tbdress

Date of experience: November 9, 2018
Canada
1 review
0 helpful votes
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My new favorite
November 30, 2016

So happy I found TBDress! I was looking everywhere for a jumpsuit and finally found one here! Quick and easy shopping experience, thank-you! Can't wait till it comes in the mail!

Date of experience: November 26, 2016
Canada
1 review
0 helpful votes
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Amazing Produces!
October 23, 2015

I have ordered a high class dress off of TB and been stunned with the amazing quality! It comes fast and of course has great prices for the produces you get.

Date of experience: October 18, 2015
Texas
1 review
3 helpful votes
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The dress it's perfect
September 6, 2018

Only thing I did not like it's the fact that it took a month before I received it. I order it on the 3rd of August and i received it on the 4th of September, and i wanted to wear it for my sister wedding which was August 11th.

Date of experience: September 5, 2018
AE
1 review
0 helpful votes
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Value for money over quality
February 19, 2016

I ordered all my gowns from Tbdress.com. Tina was the one who assisted. I want to thank her for being patient and for her unending support with my orders. I ordered my wedding gowns, bridemaids gowns, flowergirls gowns and my pre nuptial gowns! Indeed all the gowns were in really good quality! I looked amazing with all the gowns i ordered. I gave them all the measurements and have delivered the same. Except for my wedding because i suddenly lost weight but we were able to manage it because it was corset in style. I wanna thank the management of tbdress.com their tailors as well for making a very clean and of top quality gowns! If you wanna see my wedding gowns photos please email me at *******@yahoo.com

Date of experience: February 16, 2016

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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