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I placed an order for a dress in October 2013. I received an email from the company asking to verify my size. I immediately responded with the verification of the size of my dress. A month later, I had not received my dress. I emailed them for status and they didn't respond until November. This is when they informed me that the dress had never been made. At this point, I cancelled the order. Although it was not my fault for the cancellation, they will not refund my money because they said I hadn't cancelled withing 48 hours of the order. WORST comapany ever!
I ordered 3 coats from this site for a steal. I wasn't sure what to expect, but all coats arrived within a week, they are very nicely made, fully lined, stylish and warm :) I am extremely pleased with my purchase. THANK YOU SO MUCH <3
Back in July, I ordered a dress. It took over a month to arrive. The dress was nice, good quality fabric but unfortunately it did not fit me very well so I sent it back following the instructions they gave me regarding the return parcel. Since then, they do not keep in touch with me, I have to do it. They keep asking me for the tracking details, so I send those details and the answer I get: please could you send us the tracking details. It's been 4 month now that every time I send those details, they ask me for the details! 3 options here, they are stupid, they can not read but I think they are just a bunch of incompetent retailer but competent thieves.
DO NOT ORDER WITH THIS WEBSITE!
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I recently bot a long sweater for my wife and she wears a US size Small, after waiting over a month it arrived in the mail, she tried it on and it was way to small, like extra small! We didn't return it because it was a really nice sweater, it fit but she couldn't button it up! I bot a nice button up jacket and a nice long sleeve shirt to go under it, I looked at The sizing chart and for my size it matched my US size which is a Large so I thought It was a safe bet, the order arrived 3 and a half weeks later since it came from China. When I opened it it looked like my 8 year old son could wear it, I could even get my other arm in the jacket, my wife tried it on and it fit her just fine! Im bummed out because now I have to send it back to China and reorder a XXL if they even have that size! If you buy anything from them expect long delivery time and order 2 sizes up and it should fit just fine!
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I ordered online and my dresses came within 2 weeks. Not bad considering how far away they were! The holiday party dress I ordered fit exactly as described and I can't wait to wear it! Thanks!
I was pleasantly suprised by this site when I logged on and was browsing and reading the reviews were a great help in deciding what to purchase. Thanks this will be my little secret lol ;)
This place is a total scam. They sent the wrong size, then tried to scam more money out of me to fix THEIR mistake. Operates under multiple names / email addresses to confuse the customer and Paypal. Offers refunds of $1.00 to make the problem go away. Sends emails from different "customer service" people with different email addresses to further complicate a simple problem. STAY AWAY. PAYPAL IS CURRENTLY INVESTIGATING THEM. Not worth the hassle.
I seriously just got the dress I ordered for my wedding lucky my wedding isn't until 2015 because the dress is nothing like the picture of the dress I ordered honestly I don't even have the money to buy another dress with all the medical issue that have been going on well tbdress definitely got me I'm a sucker for ever buying from them
Received my order today, faster than i expected. The necklace is pretty and gorgeous, definitely buy more from this website. I already order another dress and can't wait to wear it!
TBdress has wonderful products that are stylish and versatile. They also have some of the best prices I have ever seen. I love this website and will be using very often.
I saw this dress a few weeks ago and loved it. At the time it was $89.00, went online this morning and now $21.00 decided to buy both colours. Fantastic deal.
I haven't worn many sweater dresses until this winter, but I love this one bought on tbdress! It's warm and comfortable, not too short, and clings to all the right curves!
At tbdress.com I get exactly what I want but of course, at a higher price than anywhere else. As usual, the high discounts are not flat discounts, they have their conditions.
Such a online shopping, it's great, but i prefer cash on delivery. Some people may not have bank card or can use only salary card. But I really like the product.
TbDress outfits have always been fashionable. I love the way all the outfits are arranged according to occasion or season. It's like shopping with a fashionista friend who knows it all.
Its best shopping cloth site iv ever seen im so happy that i found it my friend told about nice features of it and when i try it i become wonder how cool it can be we all love tbdress
So happy I found TBDress! I was looking everywhere for a jumpsuit and finally found one here! Quick and easy shopping experience, thank-you! Can't wait till it comes in the mail!
I have ordered a high class dress off of TB and been stunned with the amazing quality! It comes fast and of course has great prices for the produces you get.
Only thing I did not like it's the fact that it took a month before I received it. I order it on the 3rd of August and i received it on the 4th of September, and i wanted to wear it for my sister wedding which was August 11th.
I ordered all my gowns from Tbdress.com. Tina was the one who assisted. I want to thank her for being patient and for her unending support with my orders. I ordered my wedding gowns, bridemaids gowns, flowergirls gowns and my pre nuptial gowns! Indeed all the gowns were in really good quality! I looked amazing with all the gowns i ordered. I gave them all the measurements and have delivered the same. Except for my wedding because i suddenly lost weight but we were able to manage it because it was corset in style. I wanna thank the management of tbdress.com their tailors as well for making a very clean and of top quality gowns! If you wanna see my wedding gowns photos please email me at *******@yahoo.com
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear ISABEL C.
Thnks for shopping with tbdress. I am after sale [prepresentative from tbdress, This is my mail: sns@tbdress.com. Would you please let me know your experience with tbdress so that I could make something for you. For your current issues, please i'd also like to direct you to contact tbdress sales department by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
Kinds and regards
Tbdress service team