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The jacket from tbdress is seriously lightweight and thin that you wouldn't think it was capable of being warm - but it is! I live in Chicago and this jacket was my go-to during our Polar Vortex storm this year - I braved -44 F windchills in this baby and was warm the whole time! I recommend this jacket to everyone I see - half of the time people don't believe that it is as warm as I say because of how seriously lightweight it is until they try it on! Way to go, this jacket is seriously amazing.
I have ordered 2 dress from TB dress.com and this was a wonderful experience for me as when ever I buy dress from outside I have to spend atleast US$ 25 to 35 for a moderate fashionable dress for me and my daughter. I also have to visit more than 3 shops to get a dress which I like. But to my surprise, at the first click itself I got a very nice and fashionable dress with very very minimum price which is suitable for everyones purse. Immediately after the order, I have checked my order and the 1st day it was despatched.
I also placed an order and never received an email conformation? I checked my order on the website and it said it was shipped, I never received ANYTHING! And get not get thru to company via telephone due to international phone #
Ok so I was very apprehensive and scared that this wouldn't be a good experience considering some mixed reviews... BUT, I'm happy to say that I received my dress today and it was absolutely beautiful and well made. The shipping details they give you are accurate and I did receive my dress based on that timeline. The Quality and the Price was absolutely PERFECT with 3 weeks to spare until my daughter's wedding. I will definitely shop TBDRESS.com again and again...(sizes run alittle small so make sure to buy a size larger than your normal, maybe even two to be safe - better too big than too small)
I was about to order my wedding dress from them but had decided to do more research just to find out this website is the WORST ever. I had personally only experienced the customer service which happened to be absolutely HORRIBLE. They often replied back stating they were too busy to chat and made me wait long periods before responding and even failed to respond so just with that experience alone I would not recommend ordering from them.
Since the hoody is not free size, M and L are available, the customer service is patient for my questions of my size, and finally I get the one fits me perfectly. Thanks for TBdress's kind advice of my size.
I placed an order from tbdress. The first order I received was perfect the second order was not so perfect. I ordered a pair of shoes and I have never received them. I received the other items got here with no problem. I have contacted tbdress several times. I was told that it was on the way. I don't think so. It is almost 2 months. Why did it not arrive with the order? I have no problems with the things I ordered from them. Their clothes are beautiful and I do plan to reorder again and again. Iam very disappointed about the shoes. I can't afford to lose my money. I really want those shoes. Ireally would like them to go half on the shoes so I can order another pair.
I've posted about this site before and am here to reiterate how bad of a site it is. If you read the reviews on their site carefully, you'll notice that EVERY SINGLE ITEM is rated 5 stars. How? When does the ever happen? Never. How could sitejabber have so many negative things to say about them and yet their site it only full of positive reviews? I've said it once and I'll say it again - STAY AWAY. THEY ARE A SCAM. Their clothes are poorly and cheaply made, they have no customer service (NONE), and you will be highly dissatisfied with your purchase. STAY AWAY,
Hi Monica,
This is tbdress service on sitejabber. I am so sorry to hear your complaint like that, I am wishing to look into your order and get back you for a solution of your complaint.
Sincerely apologize for not meeting your demand.
sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Regards and kinds
Tbdress service
The Pure Color Turtleneck Long Sleeve Women's Sweater Dress is very comfy the material feels like a Snuggie blanket. Although, I would have liked more of a side droop like the advertisement picture. Other than that, I love it!
I was very satisfied with the dresses that I received. They looked just as the picture on the site. My order was late according to TBDRESS custom making and delivery timing but I ordered supper early to test TBDRESS out. They passed my test so I ordered my flower girls dresses and Mother Of the Bride Dress from them as well. Still awaiting those items. Will update when I receive them
This is the most terrible online shopping experience I had in my entire life! They put bunch of bull$#*!s that they easily accept the return so you can go ahead and buy their product and when you want to return they want you to contact them first so they can give you an address to return. They will not provide you any address and they simply do not accept your return for different reasons. However in their website they stated you can return the item within 7 days regardless!
Their customer service sucks. Their communication through email is horrible! DO NOT BUY anything from this website!
ALSO, I just open this website to start a review and the attachment came on! They PAY people to put positive review for them. THIS IS NOT ACCEPTABLE! SHAME on You TBDRESS. Close that $#*!ty business and go home!
I was afraid to order, because I have always heard that Asian sizes are smaller than American sizes. However, the clothes from TBdtess are true to size. However, if you are a size 6, then I suggest that you order a medium in the coats. Also, another thing to consider are sizes of the sweatshirts. The sweatshirts run small. I ordered some sweatshirts, but I gave them to my daughter, because I couldn't get it over my head. On the positive side, my daughter loved the sweatshirts, and told me that they were comfy. Also, the orders arrived on time.
I placed an order with TB Dress from the United Kingdom Thursday 9th October. The jacket wasn't my size but I decided to try it just in case. I then found my correct size on another site and tried to cancel my order within 12 hours but this company are very clever because first of all I tried the online live chat to cancel but there was no response so I then sent an email and I didn't get a response for another 12 hours which meant I would lose half my money as I'd gone over the time allowed for a refund. The customer service person who answered my email would not answer my complaint which was; had someone responded in time I would have been entitled to a full refund - she kept evading the subject so I now have no choice but to accept the order and I am very angry about it. This is not providing a good customer service at all
Dear Doe,
Sincerely apologize for the problem you have met. Coz you and us keep a different hours to talk, so please be more patient with this issue, we will reply you as soon as possible! But could you offer us your order number so that I can help you check the details with my workmates.And we provide refund&returns, so please read the following policies with the link below:
http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
We will try our best to solve your problems and please believe us to make the shoppnig be better.
If you have any questions about us, please write to me here:service@tbdress.com or sns@tbdress.com. Thank you for your feedback and may you have a nice day!
TBdress service
DONT BUY FROM THIS WEBSITE! IT'S A SCAM! I ordered a dress for a special event. I had liked it so much i took the pictures they had on to my computer. When the dress came 2 Months later, it wasn't the dress i ordered but some cheap fabric and poor sewing skills! I had emailed the company and they wouldn't respond until the next day. I had emailed back and forth for about 10 days! At first they didn't want to admit that it was the wrong dress. So i had to show them side by side of how they are different. Then they accepted it was different but "still beautiful" but they said that it would cost $40 to return it! Which was much more than what the dress cost. Now i have an ugly dress just sitting in my closet.
Hey dear Janette P.
This is tbdress after-sale service. I could understand your feeling when you received wrong item and no solution for wrong item delivery. Please give me your order number and let me gack you soon today, after confirmation your order details. I would be wishing to give a satisfying solution of your case.
sns@tbdress.com is my mail for you.
Waiting for your order number
Kinds and regards
Tbdress service
I ordered my dress on 2/12/14 and production time said 13-17days and I paid for the expedited shipping. Well its 3/14/14 and my dress has yet to be shipped out. Everyday i email they say its still in production or inspection. I have canceled my event once bc my dress wasnt ready and now my event is 3 days away again and i still have no dress. This is very disappointing. Over 30 days with no dress, no tracking #, NOTHING!... ORDER NUMBER *******
Dear JUANITA T.
I am so sorry that your dress shipping was delayed. Now it is to ship once quality inspection done, I have noticed our factory to pay attention delivery of your dress. It should be shipped out recent couple days. Your dress was modified 2 times as you required, therefore might be a bit time-consuming Hope you would be happy with your dress.
I appreciate your understanding and supporting
Keep in touch for your order
Best wishes
Tbdress
I had some issues with tbdress last month. They had shipped me a wrong dresss. I filed a complaint immediately and one Nicole Rong took it up on herself to ensure that i received the right dress. I was pleased with the way they handled my issue since i was able to get the dress before Christmass.
I got several dresses and they were MUCH better than I imagined, so I purchased another batch! The plaid one I got in this order is so beautiful and such high quality, it's one of my favorite clothing items!
I saw an TBdress ad on facebook and decided to check it out. I'm so glad I did. They have so many vintage style dress and IT'S SO AFFORDABLE! I just received my order today (which was quicker than I expected) and when I tried the dress on, I instantly fell in love with it. I'm going to order the same dress in the other color as soon as I can. I'm so happy I finally found a sight just for me.
You had better love the dress because it is basically unreturnable. It is almost impossible for you to get the required return address and every time you request it the amount of the refund goes down until it is almost nothing and they still don't give you the address to return it, though they will give you 25% off another dress. Like I am going to risk snother $100 on an unreturnable dress.
I thought the Hoodie would fit my 15yr old daughter. So I ordered. She was so excited when she opened the hoodie. It was a gift... one she wears a lot. She says it is soft inside and it is pretty great material. It isn't thin it's durable. I have washed it a lot since she got it for Christmas and here it is May and there is not one sign of wear & tear. There is no signs of fading or lettering coming off. She loves it and I definitely got my money's worth!
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear, customer,
Sincerely apologize for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress. Com. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service