TBdress

I did business with them. What I ordered and what they sent me was horrible and they was not trying to give me my miney back. The items I received were defected so I should have got a full refund. They advertise items on their website they do not have in stock and then give you hassle about getting your money back... this is fraud! They were suppose to process my partial refund on Feb. 11 and didn't process it until the 24th only becaused I send them a message back asking about my refund. If I wouldn't contacted them they were not going to process my refund. Shop at your own rick, but this company is a pure mess! They send you defected items and don't want to give you a full refund. They advertise items on their website knowingly they do not have the product in stock. They are crocks and try to scam you out of money. If i could give them 0 stars I would ‼

I customized my dress but it was made way TOO SMALL. It's 6 inches (15.24cm) too small for the jacket. For the dress it is 4 inches (10.16 cm) too small on the chest; 6 inches (15.24cm) too small for the hip, the waist is exact measurement with no room to breath, the length is 6 inches (15.24cm) too long.

The reply from the customer service as follow:

"Dear valued customer, Thanks for your concern and interests. Sorry, they confirmed that the size will be little difference, it may about 1-2cm, it is inevitable Would you please keep it as gifts to someone who like it? Best regards, Customer service "

Hello!, 1-2 cm is inevitable, but 10 to 15 cm is unacceptable. Told me to keep it as gift? What a joke? Who has 30 inches hip and chest? A small child, maybe.

My advise, do not listen to the reviews they posted on the website.

About a month ago I ordered my wedding dress from TB Dress. It wasn't until after I made my purchase that I saw all the terrible reviews. I'm not gonna lie, I was extremely nervous. I was certain that I was going to get the complete opposite of what I ordered or that I wouldn't get it at all. After finding the bad reviews I felt that every good review must be fake. I would like to make it known that I am a real person and this is my real experience. I had not heard anything in about 2 weeks about the progress of my dress so I emailed them to make sure everything was still on schedule. They replied stating that it would be sent at the end of February... which it was. Every part of my transaction with this company was nothing like how the reviews made me feel. I had a great experience and would recommend this company to others. Good luck to you all. I hope you all have an experience as pleasant as I did.

I bought the dress online without having been able to try it on because the return policy stated that I could return the unworn, unwashed, unaltered dress within 15 days of receipt. When I received the dress it wasn't what I wanted so I contacted the company to return it. They offered to give me a 40% refund provided I send them detailed pictures of the dress and then ship it back to them on MY dime. 40%? No. After much, much, much back-and-forth between myself and the company and many, many scathing reviews on my part, I was finally contacted and offered a full refund, even though I still had to pay for the return shipping.

I'm glad to have gotten my refund (even though I had to fight tooth-and-nail for it) but I will not ever be returning.

My boyfriend ordered me some heels about two weeks ago. They took his money as soon as he got done putting his card information in. He paid for the fastest shipping which the shoes should've came in 2-7 days. So another week passed by nothing! So I wrote them on Facebook asking them what's up with my order and why is it stuck on the same thing when i go on the website and put my email and order number in it's saying the same thing it haven't been shipped yet so I waited a few more days nothing! So I cussed them out called them a scam and all that they said they was going to refund the money back on the card but they haven't so I called the number on they website on Facebook spoke to somebody and they said they was gone refund the money back on March 22nd then I wrote them again last night they blocked me but before they did they told me that the order had been canceled and that the money has been refunded back which is a damn lie they got a free 115.86 from us I'm pissed!

From Canada. I ordered a dress from these guys and its a totally different dress than the one shown in the catalogue. A couple of days later I received another package with the same ugly dress in it and now I have 2 dresses (THEY DOUBLE BILLED ME FOR) that I have no use for because of their screw up. At this point, I just want to burn them since returning them to China would cost more than they are worth. This site should have a serious warning to customer so they can't take advantage of people and steal our money. Extremely pissed off.

I am so thrilled, I had been surfing the net for a few weeks as I knew that my selection of wedding dresses was limited where I live (small town).
I came to this site and OMG! I could not believe my eyes! I came across the wedding dress of my dreams and it cost only a fraction of what I would have paid had I made my way to a big city to buy it in a store!
I couldn't believe it, and to top it off, it shipped to me so quickly, it arrived 6 days before I was even expecting it.
From the bottom of my heart, I want to thank you guys, you have made my wedding day so much easier and my dress looks amazing on me!
I just want everyone to know that not only did I get a princess-perfect wedding dress, I also seen a few other dresses that I want to buy in the future! Thank youuuuu tbdress.

Be wary of this website, it is misleading! I ordered 2 dresses for my upcoming beach wedding. Carefully read the return policy before ordering, which is clear as mud and they use that to their advantage. One of the dresses was considered "custom" even though I ordered from a size chart. The dress came in 2 sizes to big and they will not take it back or exchange it even if I pay for the shipping. The second dress I ordered looked absolutely nothing like the picture, see below. Someone please tell me how those dresses are even remotely the same? And I have to pay for shipping back to get my refund? They will give me a full refund on this one because it's not considered "custom" even though they both had the same return policy listed and both were ordered according to the size chart. The second dress was a little small by the way. So if you are ordering from here beware of the size chart as it's not accurate and know that you are just throwing money out the window if it doesn't fit accordingly because they will not rectify it for you! I will not recommend them to anyone nor will I ever order from them again!

I never write reviews. This time, I think it's a must! I ordered a maxi dress from this website on a Monday. On Friday, the order was still preparing and hadn't been shipped. That's wasn't the problem. The scam started, when I called a representative to get a refund. They accessed my laptop (they changed password on my laptop, so I can't login and will have to have it swiped clean) trying to send me a refund. Made a mistake of sending $4,222 instead of $42.58 to my account (so they said) and then asked me to go to Walmart to get 4 $500 gift cards to pay them. Then once the money posted to my account, send them another 4 gifts card of 500. That $4,000 never came to my account! I was almost scammed hardcore! Don't make my same stupid mistake.

Where do I begin! I put my order I. A month ago. TB Dress split my order, sending 4 pieces for $22+ dollars and holding one piece. I was given no explanation. I started looking into it myself with no satisfactory explanation. Fast forward 2-3 weeks and I recieved an email that the dress was on its way ANDthey charged me $22.+ shipping and handling. THIS could have been waived. I spoke with Yuki Yang several times to no avail. She would not reimburse the shipping and handling but mind you, they are offering free shipping and handling at the moment of writing this. I ended up paying twice the amount of the dress that doesn't fit anyway. DO NOT SHOP WITH THIS COMPANY!