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I ordered a dress, coat and bracelet from TB Dress on Jan 13th. As of today Feb 17th I finally received the dress (in which the size was very deceiving). I haven't received the coat or the bracelet and my order as far as shipping hasn't been updated since Jan 22nd. Such a bummer because I specifically ordered this outfit for Valentine's.
On Oct 10/2/2014 I purchased a coat from Tbdress online and have not received it yet. They finally gave me a tracking # after I emailed them a couple of times. Unfortunately the tracking # does nothing because it only tells me that my package is being sorted( whatever that means) it does not tell me where it is. So i am not out of patience, so I decide to check the BBB(Better Business Bureau) to see if they are legit. As you know the BBB gives you scores on how well you run your business and the scoring is from A to F, well the Tbdress company's score is a big fat F. They have scammed so many people out of their money and as far as delivered merchandise, you either receive it a month later and its bad quality, or you won't receive it at all.
Dear, customer,
Sincerely apologize for the problems you have met. And do't worry about your order. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress. Com. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service
I have been through many sites but I the clothing and style which I have found here has not been on any other shopping site.Its so trendy and at the same time and so classy. I wish I could I have bought alllllllllllllllll... Surely will keep on browsing and ordering... Ting ting tading...
I bought my wedding dress from TBdress. It was a perfect fit (I measured everything following the instructions in the website) and it looked just the way it did in the webpage. The only problem was that it was a little bit dirty in the front, but with a little water the stain disappeared completely. I couldn't feel better with my purchase. It was definitely the best choice I could make. Thank you!
You will never know how good, sweet and test the pudding sold by TBDRESS and the service behind it is until you have a bite of it. It is after the first bite that I had that has made me obsessed, wanting to keep biting more and more of these products. Within a month, I have bought a number of items. I can not wait to add on more items, an indication of how much I have come to appreciate the products and customer service. Regarding customer support and professionalism, my thanks goes to Echo, a support team, so had working and on top of the game. I have been helped a lot by facilitating shipment and other processes involved. Truthfulness and hard working defines this persons victuals. Kindly join me in enjoying this pudding of nice products.
HAPPY HAPPY HAPPY CUSTOMER.
I ordered the Sexy Lace Up Criss Cross Hollow One Piece Swimsuit and I LOVE IT! I was very hesitant to order because of the price. I thought the swimsuit would be thin, see through and cheap looking. WRONG! It is made very well and fits well too! I so happy I ordered! I'm going to order a few more styles!
Zero Star. TBdress is the same company as TideBuyBridal, DON"T BUY. THIS IS A SCAM! They stole $253.00 from me. I've now filed a complaint with the Federal Trade Commission. Everyone needs to do the same, they are there to protect us from people like TDdress and TidebuyBridal and TD Bridal! I hope they are sued and shut down. They are liars, and frauds, stealing your money! They are a second hand shop selling USED & DAMAGED dresses not even worth $20. If you see a positive review please know that it's fake. These people are criminals (I have everything documented)!
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Could you please give me your order number so that i can check your order status and try hard to solve your problem as soon as possible!
TBdress service team.
After I payed for the shipping to retur their shoes...
They held my money!
So they had the shoes and my money, and told me that I only get my miney back after I remove a preview that I wrote when I notice the their merchandise was not like the picture!
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
TBDress, I ordered this dress a cupple days ago and i just realized while I am ordering more of the same dress for the bridesmaids that it doesnt say what kind of fabric it is made from, and now we are panicking because we realize that the light plum changes depending on the fabric, so i wanted to ask what kind of fabric it is made from so i know how it will actually look. Thank You
Since I have no time to go shopping, I place only online orders and I trust the material from TB Dress. Do work on the shipping time though, sometimes it's way too long a wait for a dress I want for the weekend!
The worst customer service EVER. I ordered quite a number of shoes, handbags and dresses. Two of the handbags were the wrong colour, dresses didn't fit well at all and the shoes were such poor quality, that they weren't even glued properly. I have sent COUNTLESS e-mails to them and tried to attach pictures of the wrong items. WELL, there's something wrong with their website because it keeps coming up with an "error send" everytime. They respond days later asking for pictures, but their website is obviously faulty. STAY AWAY, PLEASE.
Absolutely and utterly disgusted with the product that I received. I ordered the Pure Color Turtleneck Long Sleeve Women's Sweater Dress and received what looks like a shining throwback sweater shirt. Will never order anything else... On a scale of 1-5 this it would be a NEGATIVE TEN (-10) for False advertisement.
Utterly Disgusted Customer
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I ordered me and my husband a dress and suit for a masquerade ball and even paid extra for express shipping one didn't come till 2 weeks late the other didn't even show up so I asked for return lable for the one I did recieve late and all I got from customer service is sorry your unhappy...
The photo on the left is what they had on their website, the photos on the right is what JD Dress sent me. Clearly, they do really, really, bad KNOCK-OFF's. There was not enough fabric for the top to ruffle and flow in the sleeves or body of the top. I ordered several pieces each and every item was horrible so horrible, l made them give me my money back via PayPal and threw that CRAP IN THE TRASH!
If you find a positive review about this company it is a "LIE"
Terri
A review of the year I've been shopping with them. It's a review that's made because they truly have dealt with me and not for their gain, but, my needs.
Wish there was some neagtive ratings then i would ahve given nEgatie 5... They suck big time no time delivery i doubt if they would even deliver the same... Would like to know if someone has taken some legal action against them or let me know the procedure for the same
WAW I don't even know where to start... I only have bad things to say about this company. If I could give them NO stars I would.
1)I ordered a vest about 6 weeks ago and it has never arrived! I understaand it's in China but come on! I order from the UK and my package is there within a week!
2) I wrote to them maybe 5 times, the last time saying that I recommanded them to my friends in the beginning but that now, I tell every one that its a scam, and they answered once.
3) Everytime I go track my package its at the exact same stage which is «in transit» for 4 weeks now.
Now I am stuck there, I don't know if it's a legit company, I don't know if I should ask my credit card company a refund, I don't know what to do with that order! NEVER ordering from them again!
I was very sad and disappointed, I bought my outfit for my wedding in a size 3x, when it came a week before my wedding it didn't fit, so I ordered another one with express shipping in a 4x and it came two days before my wedding and the zipper was stripped, I cried and cried, on my wedding day and nothing to wear that coordinates with my color scheme, so I paid $100 total for two of the same outfits I can do nothing with now. Please anyone shopping from this store make sure you go up a few sizes and order months early to keep from being sad, embarrassed and disappointed as I was on my wedding day.
I would not recommend this site to ANYONE! I ordered two shirts on December 5th of 2013. It is January 24th of 2014 and I have only received one of them. I didnt get the first one till a week after christmas in December and still have not received the other one. Ive tried several times to write the company to find out what is going on and I still have no received a response. Not to menchen, then shirt I ordered is nowhere near what the shirt looked like in the picture. It was suppose to be a very loose fitted shirt, and then one I received was very tight fighting. I feel this site is a total scam and I will never order from them again.
DO NOT ORDER FROM THIS WEBSITE! I got my bridesmaids to order their dresses from this site and they all came in a different color of pink. Some even almost looked lavender. They ordered at different times so when I had pictures of all to compare and send them, they told me it had been more than 15 days since my original order so they could do nothing to help me. Their phone numbers don't work. HORRIBLE!
Hi Jessica,
This is tbdress service on sitejabber. Sincerely apologize for your unhappiness with this purchase. Our return policy is always valid. Please let me know your order number to look into your order details. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Hey dear Kathy c.
This is tbdress service. Please give me your order number so that let me check your order details. I am wishing to make things correct, Hopefully you could give us an opportunity to make it right. Tbdress has many disadvantages to improve.
sns@tbdress.com is my service mail for you. Please give me your order number
Kinds