TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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North Dakota
1 review
0 helpful votes
Follow Amber C.
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I ordered my dress on Feb 22 and was told that I would receive a tracking number shortly. It's now March 5th and have not heard from them. My order number is ******* and am worried that it won't be here in time for my wedding. Any ideas for some help?

Date of experience: March 5, 2014
Aaron l. TBdress Rep
over a year old

Hello dear,
This is tbdress service. Your dress is being made. Ususally it takes 13-17 days to get your dress done. I am sorry for the delay. Since your request to make it more looser, this should be carefully made. Please give us bit more time to make it as beautiful as you request.

Keep in touch for your order
Best wishes
Tbdress

California
12 reviews
28 helpful votes
Follow Thea F.
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I did not buy from tbdress. But I have been browsing the Internet for a perfect wedding gown for a while. Dresses from tb are kinda expensive. Not suit budget friendly friends. However, some formal dresses are truly cheap. Maybe I will come back and put one or two orders to see whether I will feel pity for my purchases or not. Nice day! :)

Date of experience: October 7, 2013
Hungary
1 review
0 helpful votes
Follow April O.
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Tbdress gave us solid recommendations on the pros and cons of every design and material decision we made. They were not in need of money like some sites that will hide the cons just to convince you to but. The site was always responsive and kept good notes on past decisions.

Date of experience: April 26, 2015
GB
1 review
0 helpful votes
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"I wore this dress to a grand Ball
December 22, 2014

"I wore this dress to a grand Ball. Was pleasantly surprised when it arrived at how lovely it actually was, considering the price. I got lots of comments from complete strangers how nice I looked.
It was so well made, comfortable, perfectly fitted, looked a million dollars.
I definitely recommend TBdress and I will definitely be back for more dresses when I need them :D"

Date of experience: December 22, 2014
Japan
1 review
0 helpful votes
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This dress is wonderful, i fell in love
December 16, 2014

This dress is wonderful, i fell in love. The quality is absolutely high.
I ordered custom size and it fits perfect. I ordered with expedited shipping and have it 15 days later after i ordered it can't be faster!
Super work TBdress team, big lovely thank at all dress masters who work on my dress. It's so beautiful. I will definitely order from you again.

Date of experience: December 16, 2014
Philippines
1 review
0 helpful votes
Follow Tracie H.
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I finally settled for the purple dress although everything on tbdress was simply adorable. I love the quality, collection and prices. The vast collection blew me out. I tend to fall for every single clothe here. I never knew it was possible to get dresses online because most sites I am familiar with have wedding apparel. But I learned it after my order was delivered.

Date of experience: April 18, 2015
Colorado
1 review
51 helpful votes
Follow Shannon S.
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I ordered a "Wedding" dress and it took over TWO MONTHS with their standard shipping to arrive to me. And when it did it looked nothing like the picture. It was poor quality, see through, and ugly. I immediately wanted to my money back and while I will say their customers service is responsive it took 50 emails and me paying my own return shipping to get my money back. My experience was terrible, I would never recommend anyone purchasing from this company.

Date of experience: January 31, 2021
Georgia
1 review
1 helpful vote
Follow Alaba A.
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Highly disappointed
December 3, 2019

After 1 month of placing an order for 4 items 1 eventually arrived. The picture on the site showed the blouse what long enough to be tucked in. But when it came it's actually a crop top. Like seriously! What a shame. And by the way am still waiting on the other 3 items.

Date of experience: December 3, 2019
California
1 review
1 helpful vote
Follow sachin s.
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TB Dress makes it possible for everyone to own a branded pair of shoes and bag by offering the Big Sale where you can get up to 80% off on the items you’ll love! I make the best use of all the season sales but the best items tend to have lower discount rates.

Date of experience: November 12, 2014
California
1 review
0 helpful votes
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I purchased a pair of shoes from TBdress back in August and while everything about shipping and such was fine the shoes itself did not fit the way I had hoped. Guess that is the risk I took when ordering a dress online. Off to get alterations now but the shoes really are wonderful

Date of experience: December 1, 2014
North Carolina
1 review
5 helpful votes
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Order ******* placed May 2018. Dress measurement submitted, but wasnt made to measurements. Some dresses would not clasp across shoulders while others were sliding off shoulders and could not breathe when dress was zipped up. Color was not correct. We ordered a burgundy the dresses came in a red crimson color.
TB dress said they would only give a $50.00 for the entire order(5) dresses! We still have not received the refund.

Date of experience: August 30, 2018
Aaron l. TBdress Rep
over a year old

Hi,
Sorry to hear you had some problems with your order.
I could see our representative have refunded you, please pay attention to your bank card.
It will takes around 3-10 days that you can get the money, this mainly depends on the processing speed of your local bank.
Sorry for the inconvenience.
Any other question please mail us via sns@tbdress.com.
Have a nice day!

Texas
1 review
1 helpful vote
Follow Valerie R.
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Placed order 3 weeks ago, shipped out (supposedly) 2 weeks ago. Still have not received a thing, sent numerous emails with no response. Do not order! Buyer beware, they take your money and you get nothing.

Date of experience: April 16, 2014
GB
1 review
0 helpful votes
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Tbdress.com is not only good for dresses but I buy my clutches, handbags and shoes here. A full-fledged jewelry section would complete the collection and I would not have to shop anywhere else! Overall fantastic experience.

Date of experience: December 17, 2014
Texas
1 review
0 helpful votes
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I'm totally pleased with this purchase. You guys are really nice. The dresses are bought for my bridesmaids and they all look wonderful in this dress. I'm so happy that I have chosen the right website.

Date of experience: December 28, 2014
Brazil
1 review
0 helpful votes
Follow lena k.
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Had a really great experience when I purchased from tbdress for the first time. I came across the "Apricot V Neck Hollow High Low Chiffon Dress" and just fell in love with it... from the simple yet sharp lines to the great price. They shipped it really quickly and when I got it the dress just fit so well and I have to say it makes my legs look fabulous. Since I had such a great experience with them the first go-round I've already started to look on the site more and I'll definitely be sprucing up my wardrobe with a few additions from tbdress. All around gorgeous clothes, great prices and quick shipping.

Date of experience: August 20, 2014
Florida
1 review
4 helpful votes
Follow Renee R.
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This company is from China and does not allow any returns or exchanges. I purchased two dresses from them and one was see through and the other 2 sizes too large. They refused to provide a refund stating that all dresses are non returnable even though I contacted them the day I received the dresses. $300 lost.

TBdress attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 1, 2018
1 review
0 helpful votes
Follow jessy m.
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Thankfully, TB Dress has made it unnecessary to hop between online pages to shop for clothes and suitable accessories! I get all I need here. However, I wish I could say the same about my husband. The men’s section is kind of neglected here!

Date of experience: November 20, 2014
Japan
1 review
0 helpful votes
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This is the third item I have ordered from TBdress
December 16, 2014

This is the third item I have ordered from TBdress. I have been so happy!
I chose the custom size option so the dress fits me perfectly.
Any and all inquiries were handled very promptly and professionally and I really appreciated that I was contacted to provide additional measurements and confirm others.
I can't offer TBdress enough praise for making me stunning and incredibly well made gowns for my events.
Thank you so much.

Date of experience: December 16, 2014
Brazil
1 review
1 helpful vote
Follow Mavis j.
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I didn't expect too much for £9.99. But the skirt fits, is well designed. I got a bandana to go with the outfit and it has a stiff petticoat sewn in. I am really looking forward to dressing up for my party. Thank you.

Date of experience: August 4, 2014
Texas
1 review
1 helpful vote
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I received an item and requested return directions the very same day because it was way too big. They ignored my request until the allowed time period in their return policy expired. Now they are refusing to take the return. I have e-mail proof.

Date of experience: July 21, 2020

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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