TBdress

In March, I decided to take a chance and order an outfit for my daughter's wedding. The promised arrival date of the outfit was April 10. I ordered expecting the outfit to arrive on or close to the 10th. On April 18, I had a 9 day vacation planned. My order still had not arrived. The package finally arrived on April 19, the day after I left on vacation. When I returned, I immediately tried on the outfit and found that it was WAY too small. I ordered the size that I always purchase and wear without any problem. My mother who is 3 women's sizes smaller than I am could not wear the outfit as it was too small for her too! The true American sizing of the outfit was a size 0. I immediately contacted the company to return the item. Their response was that it was one day past the refund date (7 days) so they would not refund or exchange the item. I pointed out that the only reason I was unable to return the item on time was because their shipping took far longer than promised. It had arrived well after the promised delivery date and the day after I had left on vacation. I requested that they please accommodate me by at least allowing an exchange. They were super unhelpful and refused to assist in any way. Now I am stuck with a totally shoddy outfit that is way too small for anybody to wear. Do yourself a favor and shop somewhere that is reliable and stands behind their products

On April 22, we posted a review outlining how we were scammed by TBDress. TBDress offered to give us our money back if we took off the reviews and shipped back our dress. After a few emails with TBDress, the website gave us a shipping address for us to return the dress. The address was unclear, and the post office could not find the location. It is safe to assume that the location does not exist, and this is another one of TBDress's scams. If there is a location, we assume the location is in Asia, so the cost to ship there would be almost the same as the cost of my dress.
TBDress would not explain clearly how they would give me my refund, which shows that they are unreliable.
DO NOT TAKE A CHANCE WITH TBDRESS.COM
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Though TBdress isn't perfect I would say consider what my experiences have been. I have ordered about 15 items(mostly dresses and shoes) over two shipments. All the items with the exception of two were of acceptable quality and looked like the picture. Two items (one coat and dress) were made of cheap material and looked nothing like the picture. Returns are pretty much out of the question as that is culturally different then the US. Buyer beware. Their shipping was very good, but they have the habit of shipping everything separately. Their reviews are misleading. They filter all the negative reviews out. My positive reviews were posted, but their need to respond to the reviews is annoying. The "I love this" reviews are useless and I wish people would say more constructive things like "fit and quality was good" but maybe I am too practical. Secondly, their line is designed for Asian women. If you are one like me then the sizes tend to be correct. If you are not then the sizes will seem way too small. There are no labels on most of the items which indicates that their line wasn't intended to ship outside of China or Korea were the labels aren't required. Washing and cleaning can be a bit of a guess, but overall the items have withstood washing in a regular wash machine. I give them four stars, but I am use to Chinese standards and by any other standard 3 might have been more appropriate. Don't be afraid to order from them, but be prepared to live with want you get.

As I continue to wait for this Company's Customer Service Dept to respond to ALL my messages to get a credit for the dress I returned and they received back, I am still waiting. I had planned on returning the dress and get a larger size since the sizing is alot smaller then they state, but after all the problems I have had just to get a Credit that is due to me I have put this company as a thumbs down. I will continue to fight in getting the Credit I was promised from day one on my return.

I ordered a dress and a beanie from TBDress on Nov. 17. It was late, arriving a week before Christmas. Compared to the online image, the dress was not as pictured. The fabric was cheap but it would have still been useable had the breast cups not been sewn so far up the bodice it covered my collar bone instead of covering my breasts. I immediately requested return the day after it arrived. My attempt to return the faulty dress was a real hassle. First they asked me to take photos, then offered $25 back for me to keep the dress and said because it was too expensive for them to take a return so their return policy is BS and they want to charge a restocking fee on a faulty dress. I declined to pay it. I advised them that the dress was not wearable, sent them photos of the faulty sewn dress. They gave me the run-around. I had to get PayPal involved and was able to return the dress and did so according to their instructions. However, it is stuck in customs in China for some reason. I will update this review on the outcome but my recommendation is not to order anything from this retailer unless you are a seamstress or prepared to pay a tailor to make corrections. You get what you pay for. Oh and the beanie? The top of the hat is open. It is a sleeve. Lot of good that is in the winter time (eye roll). I kept it as it is easy to sew it closed, but really, do you want to buy items that you must repair before you can even wear them? Definitely not worth it for me and I paid for the postage back and I don't think they're going to cover it. UPDATE: PAYPAL REFUNDED MY ORDER AS TB DRESS DID NOT RESPOND TO THE RETURN.

*****DON'T FALL FOR THIS*****
*****DON'T FALL FOR THIS*****
I EMAILED THIS MESSAGE TO
TB DRESS ON 1/22/20

WHOM EVER YOU ARE TB DRESS CO. YOU ARE A HUMAN BEING WHO TAKE INNOCENT PEOPLE'S MONEY BUT YOU WILL SURELY GET WHAT YOU DESERVED... BIG MISTAKE THAT I EVEN FELL FOR THIS SCRAP SITE, FROM THE START THIS WAS BOGUS, NO CONTACT INFO, EVERYTHING WAS FAKE! EVEN THAT RIDICULOUS FEDX # BUT THAT WASN'T THE END OF THE HUMILIATION... YOU KEPT SENDING ME FALSE MESSAGES KNOWING NONE WAS TRUE, AS IF THAT WASN'T ENOUGH YOU SAID MY PACKAGE WAS AT THE FEDX OFFICE 1/22/20 EVEN THOUGH A TEXT MESSAGE SAID I HAVE 5 DAYS TO PICK IT UP, IT SHOULD HAVE BEEN MY HM ADD. & NEVER SAID WHICH FEDX & WHEN I CALLED THEY DID NOT HAVE MY NAME OR ADDRESS IN THEIR SYSTEM & THAT'S DAM TRACKING # WAS NOT EVEN ONE OF THEIRS. SO ENJOY YOU SCANDALOUS MF, ers I REALLY HOPE I TRACK YOU W/RESEARCHING & LOCATE YOU SORRY MONSTERS!

I ordered a coat for my daughter. They stated in the description that the coat was wool, it was fleece blanket materiel, The buttons were hanging off like someone used too much string, String was hanging all over the place, I measured my daughter using their measurements on the site. What I received was coat(and I use that word lightly) waaay too small and too short. I was totally ripped off and I have been trying to return it for a refund since the day it arrived to my home and they will not respond. STAY AWAY FROM THESE DISHONORABLE LYING CHEATS. I WORK HARD FOR MY MONEY. TWO KIDS IN COLLEGE. I DON'T HAVE MONEY TO GIVE AWAY!