TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Nigeria
1 review
0 helpful votes
Follow lauretta a.
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Good product sell itself
November 22, 2015

I have been looking for where to buy a good dress all to no avail until my friend introduce me to you guys.am so happy I got sitejabber i dnt need to think of what to where again

Date of experience: November 19, 2015
Washington
1 review
1 helpful vote
Follow cecilia c.
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TBdress does have good prices, however the finishing and quality of their clothes is very questionable. I ordered several items ranging from dresses, to shirts to outer wear, all with manufacturing faults. The jacket I bought had two different cuffs, one had elastic band and one did not. The dresses I bought were too short for my height, but I knew it may not fit perfectly since they only have the one size fit all option. Most of the seems were not well finished, lose threads everywhere. I had to manually fix it all. Additionally, some pieces that had to be made on demand were poor representations of what the picture represents, plus the material was not ideal. Again, I re-iterate that you can't expect much from such a cheap store, so I wouldn't bank on quality goods or spend a bunch of money in this store. It's a good store for cheap wear that you're not planning on lasting a long time (one season max). If you are ~5'5 and below, ~120lbs and below most of the one size fit alls will be good for you.

Date of experience: December 23, 2013
Canada
1 review
0 helpful votes
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Good quality
July 16, 2015

My daughter is tall and she does not like to show too much her skin so she was so happy with her new dress and not only the length of her skrit but the quality also pretty good.

Date of experience: July 12, 2015
California
1 review
0 helpful votes
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Con artist
February 18, 2021

This company is a con, they have stolen $220 from me and will not refund or mail my item. I have disputed my bank with themthey have lied and even convinced my bank to not refund my money. They also are telling me that my dispute is with PayPal when my CC is not even connected to PayPal. I have even asked this company to send the item or refund me and they want do neither. Hey just keep telling me the dispute is with PayPal and I need to cancel the dispute first. Then they contradicted themselves and said they contact PayPal and the claim was canceled may it may take 70 days for a refund. Their refund policy is a joke and so is this company. Said part is they continue to get away with ripping people off. They are in humane and pathetic. PLEASE DO NOT PURCHASE FROM THIS COMPANY!

Date of experience: November 3, 2018
GB
1 review
4 helpful votes
Follow Caraline B.
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I placed an order on the 11th October, I have not yet received my item! I have sent e-mails as the live chat is not live! I have had the tracking number but when I click the link all I get is a blank page, therefore this is a route not available and has been created by tbdress for no other purpose than to waste the customer's time.
If and when I get my item, I will post another review on the quality of the item but one thing for sure, I will not use this site again
I have received the item and it is not as advertised just a CHEAP replica

NEVER AGAIN

Date of experience: October 23, 2014
Aaron l. TBdress Rep
over a year old

Dear Caraline,
Thanks for your reply! We have several shipping method, if you if you choose super saving shipping, it will be slower, if the products are resisted at customes, it will take longer to reach you. But the products will surely arrive you, please don't worry and wait patiently.
The time you send email isn't our worktime, so there is on one to talk with you at the live chart.
Sometimes, Our website do technical inspection, during this time, our web page may not be opened normally. I'm sorry our inspection made inconvenience for you, we beg your forgiveness.
Our mailbox: service@tbdress.com

Best regards!

Australia
1 review
0 helpful votes
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Fascinating design!
November 5, 2015

I checked this TBdress cocktail dress in full details and find it really fascinating in terms of design, make and material. I will recommend it to everyone and even post it on my Facebook timeline.

Date of experience: November 2, 2015
Illinois
2 reviews
1 helpful vote
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Excellent services
December 17, 2015

My first order just got to me today. 12/14/15... everything just as expected... that's why I am putting my 2nd order immediately!... this is the place I will shop for my wardrobe... just love it!

Date of experience: December 14, 2015
Canada
1 review
1 helpful vote
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I have just placed an order from Canada #******* on 10/03/14@ 75% off sale?! Paid extra for quicker delivery (would like it before all the snow melts and turns in to mushy dirt) I know it will take weeks but! I ordered three jackets, pair of boots and lace top. Thought I would take a chance since they all looked great... did read the reviews and thought I would post as I start with the order and keep everyone informed on how it goes from here. The order process was ok until I went to the check out page and the 5% FIRST PURCHASE DISCOUNT disappeared from the total $ amount and did not show up again. I made a note to them on the order regarding it. I paid with PayPal in case of any problems mentioned on earlier posts from others.

Mar 10/14 - received order confirmation with order number via email. The waiting begins... I guess no sooner than April 10. Let's see.

Mar 18/14 I RECEIVED 80% OF MY ORDER. I tracked the rest of the order and it is in Alaska and due to be delivered on the 20th. My 3 jackets are really nice, 2 better than they looked on line the other's fabric wasn't as nice as expected but great anyways. All 3 jackets were fully lined. I usually wear a M but I ordered a Korean L and on one jacket should have ordered the Korean XL it just didn't fit my upper arms! The lace top was exactly like the picture showed and is beautiful. Will keep you informed as to back order on boots. This is what I ordered in the first place.

Mar 20/ Boots came in although I have not seen them yet, they are at our work. Will get them tomorrow.

Date of experience: March 9, 2014
Saudi Arabia
1 review
0 helpful votes
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Love the site
September 13, 2015

Love every thing about the jackets and men tops you don't find it every where and i will be happy to buy some thing from this wep sit i heard so much about it i hope it is that good.

Date of experience: September 9, 2015
Oregon
1 review
45 helpful votes
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I received the following message from tbdress regarding the refund for a dress that wanted to return. I would like to reiterate that it is extremely hard to get an address to return the item to, and then tbdress decides how much of a refund you will get. They offered me 85% - not good enough for me so I posted the first update. Since then I received the following message from tbdress, "I have consulted our financial department, and have been told that we are in our boom season right now, everyday numerous payments and reimbursements are waiting to be processed, and normally large amounts will be processed in priority. I sincerely want you to get the refund as soon as possible, so I have talked with our manager, and our manager agrees to let our financial department to refund you 90% of your payment(133USD) in priority if you could kindly help us make your view on jabber disappear. I have already informed our financial department, and they will immediately issue the refund for you once you have made your view disappear." You can see that I did not withdraw my review from this sight and would have forfeited my refund just to let everyone know what scammers they are.

Date of experience: June 3, 2016
Aaron l. TBdress Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. Sorry to hear that you had some problem with your order. Could you please tell me your correct ID number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team"

Washington
1 review
4 helpful votes
Follow paulin T.
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I will never order or advice somebody to buy something from tbdress they are scammers i bought a wedding dress from them but the dress that i got didn t have nothing like the one that i purchased looks like they force children to make those dresses because the dress was haft way done and so bad i am so desappointed of TBDRESS...

Date of experience: August 13, 2014
Aaron l. TBdress Rep
over a year old

Hi paulin,
This is tbdress service on sitejabber. Sincerely apologize for your unhappiness with this purchase. Our return policy is always valid. Buyer might need to offer sufficient evidence for refund and return. Please let me know your order number to look into your order details. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service

South Carolina
1 review
4 helpful votes
Follow Tremika W.
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SCAM!
March 10, 2020

ZERO STARS! TBDress are SCAM artist and will take your money! These reviews are fake! They stole $200 of my hard earned money I worked for not stole. I never received my dress nor refund.

Date of experience: March 10, 2020
District of Columbia
1 review
2 helpful votes
Follow machak N.
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I was totally bored with online shopping because all the sites had the same or highly similar clothes and then I found TB Dress, which is slightly more expensive, but worth it!

Date of experience: November 28, 2014
Ohio
1 review
0 helpful votes
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This company is a scam I, asked that you please don't order anything from them. The process to receive merchandise will take forever to come. I place a order one month ago and I haven't received one item yet. You send a email and they keep putting it out that your merchandise is being package. THIS BUSINESS IS A SCAM I WILL TELL EVERYONE NOT WASTE YOUR TIME WITH THIS MESS. THEY TOOK $158, from me. I asked for a refund and they won't give it to me. I'm reporting the to the BBB, Better Business Bureau.

PS.
I REALKT DON'T WANT TO GIVE THEM ONE STAR BUT, THEY WON'T POST MY REVIEW OF I DON'T.

Date of experience: March 31, 2020
Florida
1 review
0 helpful votes
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Wonderful!
November 10, 2015

It has been a delight shopping online with TBdress, Everything is so reasonably priced and easy to find not to mention a great selection to choose from.

Date of experience: November 7, 2015
GB
1 review
0 helpful votes
Follow Mily G.
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Tbdress.com is the best for getting designer dresses for women. Especially, the Trumpet One-Shoulder Ruched Hollow Out Prom Dress Designed Independently is a good example of it.

Date of experience: May 6, 2015
India
1 review
0 helpful votes
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Best Ever
November 21, 2015

I am doing online shopping from many website from a long time bt the products and their price and their quality is best i ever experienced thanx sitejabber

Date of experience: November 17, 2015
GB
1 review
0 helpful votes
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I was excited to hear about exclusive clothes at fetching discount offers at TB Dress but it was disappointing to find that the men's segment so neglected!

Date of experience: December 12, 2014
South Africa
1 review
1 helpful vote
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Happy shopping experience
February 7, 2016

Special occasion our wedding aneversary 7 years married. I was so comfortable and elegant in my TB clothing. Thank you TB dress for making my night so special.

Date of experience: February 4, 2016
Norway
1 review
6 helpful votes
Follow Emma M.
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I was shocked when i recieved my big order, the sizes are wrong way to small for a requested large size, the quality is bad as it can get, nothing to do with the material mentioned on the website,, the cut is wrong, and not to mention the terrible cheap packaging and the late delivery, it took them over a month to send them, even i contacted them sveral times, and i get stupid unproffessional answers. They always write their own great reviews on their site and on Facebook, and if they don't like your negative comment they just delete it. As they did with mine.
BE CAREFUL, NO BODY SHOULD EVER BUY ANYTHING FROM THE, I MEAN NOTHING.
Those models and clothes are for a South Korean company, they stole the pictures and showing them as their own, very disappointed, i wish i knew before about those cheaters.

Date of experience: July 2, 2014
Aaron l. TBdress Rep
over a year old

Hi Emma M.
This is tbdress service. If you are not happy with your items from us, after confirmation wrong-item delivered, customer could ask for refund. Please give me your order number so as to look into your order. I am here sincerely wishing to solve your complaint at my effort. But One thing I could ensure you that Tbdress has been doing business online for years with no spam, no scam. Whats more, return and refund policy is always valid for buyers: http://www.tbdress.com/help/Returns-Refund-Dispute-15/. sns@tbdress.com is my service mail for you. Looking forward to hearing from you for your order number
Tbdress service.

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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