Brigitte S.

I ordered a dress and a beanie from TBDress on Nov. 17. It was late, arriving a week before Christmas. Compared to the online image, the dress was not as pictured. The fabric was cheap but it would have still been useable had the breast cups not been sewn so far up the bodice it covered my collar bone instead of covering my breasts. I immediately requested return the day after it arrived. My attempt to return the faulty dress was a real hassle. First they asked me to take photos, then offered $25 back for me to keep the dress and said because it was too expensive for them to take a return so their return policy is BS and they want to charge a restocking fee on a faulty dress. I declined to pay it. I advised them that the dress was not wearable, sent them photos of the faulty sewn dress. They gave me the run-around. I had to get PayPal involved and was able to return the dress and did so according to their instructions. However, it is stuck in customs in China for some reason. I will update this review on the outcome but my recommendation is not to order anything from this retailer unless you are a seamstress or prepared to pay a tailor to make corrections. You get what you pay for. Oh and the beanie? The top of the hat is open. It is a sleeve. Lot of good that is in the winter time (eye roll). I kept it as it is easy to sew it closed, but really, do you want to buy items that you must repair before you can even wear them? Definitely not worth it for me and I paid for the postage back and I don't think they're going to cover it. UPDATE: PAYPAL REFUNDED MY ORDER AS TB DRESS DID NOT RESPOND TO THE RETURN.