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TargetReviews 1,746

2.1

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Target Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
261
value
232
shipping
185
returns
172
quality
203

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California
1 review
0 helpful votes
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Wrong doing
June 17, 2022

Had $1800 credit limit. But because I did not buy anything in 6 months they dropped my credit limit to $500.
So, because i am good with my card I get a punishment by dropping my credit. I can not believe this. I am really thinking about closing my card. This is not wright.

Date of experience: June 17, 2022
New York
4 reviews
0 helpful votes
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Great store!
June 17, 2022

Great store! Third order and everything is clear and fast. Received my order today and it is a gorgeous piece of art! A delight from the box to the stand!

Date of experience: June 17, 2022
Wisconsin
1 review
0 helpful votes
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Target used to be tidy and clean but now is messy and even has items laying all over the aisles. Employees are rude and won't even look at customers and cashiers do not have manners (actually refuse to place purchases items in the cart). Just a complete sh@t show. Target is what their competitor was 10 yrs. Glad my circle is becoming self sustainable. See ya!

Date of experience: June 15, 2022
Florida
1 review
0 helpful votes
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I go to target a lot. Close to home. And my cashier i usually see is not working. A few more trips in I ask another worker wheres Devin. He got released from his job for not going above their standards. I thought he was a really nice gentleman. Walmart has great prices there too. Gonna stay clear for now.

Date of experience: June 12, 2022
Australia
4 reviews
1 helpful vote
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Great!
June 10, 2022

Great! This is not my first time ordering - everything comes on time, well packaged, information on the movement of the order is tracked. I am satisfied, I recommend it.

Date of experience: June 10, 2022
Washington
1 review
1 helpful vote
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Checking out at target they ask for phone number. After typing it in and hitting send they tell you the equivalent to " now that we have your telephone number we are going to use it to solicit all kinds of things to you". How unfair iw that?!. I get over 60 emails and 20 phone calls because of inappropriate activity as this.
I havent been to Target in a long time guess i just moved here and didn't know where one is. Wish i still didnt know. Friends and family will know about this solicitness, unwanted activity!

Date of experience: June 7, 2022
Minnesota
1 review
0 helpful votes
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You're company is disgusting. Trying to make boys into girls and girls into boys. You are a disgrace to the children and America. You are selling underwear so little boys can tuck their privates and selling gay clothing to very young children that have no idea what the heck the crap is…. WTF is wrong with you and the people you hire? You should be ashamed of yourself. I hope you lose customers and your stocks drop as low as your company is. Disgraceful…. If I could have given you a zero before submitting a review I would have

Date of experience: June 6, 2022
Massachusetts
1 review
0 helpful votes
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Wrong price online
June 5, 2022

Wrong price online and on the app is a higher price
And when I call to ask if they can honor the price online from there website they say they don't see 53.99 they see 89.99 target char broil deluxe tabletop gas grill. Today 6-5-2022 I didn't purchased it because they did not want to sell it at 53.99.

Date of experience: June 5, 2022
Indiana
1 review
0 helpful votes
Follow Chasica A.
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I ordered a hose reel on April 21 st and still haven't received it by June 1 st. It says it's out for delivery so when I called about it they said it was lost and would refund my money. I then got an email that I got a target gift card so I called them back and wanted my money back. The store doesn't even have the item in stock. They said since it was purchased through PayPal then it would have to be reviewed for 5-7 business days and could take another 30 days to receive my refund. It's funny that they take my money in seconds and refund using a gift card in seconds but take over 30 days to refund my money back.

Date of experience: June 1, 2022
Texas
1 review
0 helpful votes
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Target Shipt Delivery
June 1, 2022

HORRIBLE delivery service. A $2 item was not available, which made my total fall below the $35. It showed my total still being around $45 (including taxes I presume and other fees) so I'm thinking I am still ok being above $35. I was charged a fee of $15 because I fell under the $35 (NOT including taxes and other service fees) same day delivery. Never was showed or notified of this during the process. Now, the shopper was texting me before shopping, and I even received a text before checking out asking if I needed anything else. You would think this would be mentioned by the shopper/Target in these texts. I mean I was charged $15 for a $2 item. So silly. Doesn't make sense to me honestly. Just charge me for the item that wasn't available. Should have a better service and better customer service and let the customer know this with better warning. Just horrible delivery service if you ask me.

Date of experience: June 1, 2022
North Carolina
2 reviews
0 helpful votes
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When you push gay pride at you as soon as you walk in the door, I will not be back at your store and will not buy anything online from you either.

Date of experience: May 26, 2022
Brazil
1 review
1 helpful vote
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I really liked
May 20, 2022

I liked your collection they seem of good quality and very comfortable, in my opinion you did a great job, keep it up

Date of experience: May 20, 2022
California
8 reviews
2 helpful votes
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I ordered something they claimed was an overbed desk, which i need due to my disability, but the item they sent is not an overbed desk at all and is only a standing desk which is the opposite of what i need. Since they charged me for a product i did not receive and sent me an unrelated product that i didn't order (the exact opposite of what i ordered, actually), i'm legally entitled to a refund without return. In this case i told them i'd be happy to have it picked up anyway since it's wasting space, but i was informed by the target representatives that they would not provide me reasonable accommodation for my disability and pick up this item, and they said the contracted company that sold the product through their site, spreetail, would also not do so. Even though i told them i could not return it without assistance such as pickup from a carrier (which is pretty common now rather than making people return things in store due to covid), and they refused to provide such reasonable accommodation, they also still refused to refund it without return even though I'm legally entitled to a refund without return since the item i ordered is not the one i received. They said it was up to the spreetail to process such a refund, but they refused to call the company on my behalf to arrange anything. Then when i contacted spreetail they claimed that they needed to talk to a target representative but also claimed they "could not" call target themselves because they "had no outbound phone line" (concerning for other reasons too, like these workers' safety, please investigate or forward to proper company) and i would have to have target call them. I repeatedly told them that i already asked target to call them but they refused. So basically these 2 companies are in a scam together to defraud disabled people in particular and also not provide reasonable accommodation to them as per ADA requirements nor to follow FTC laws.

Date of experience: May 17, 2022
New York
1 review
0 helpful votes
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Target Has Gone Woke
May 15, 2022

I went to a target store located in the holyoke mall in Holyoke Ma. When I first entered the door they hard a large display of gay pride items including a large poster of a young lady boy wearing a dress with lipstickdressed up like a woman but with a mustache along side with another large poster of 2 lessons covered with tattoos in there underwear holding each other in a exotic position. & then right next to that innthe same arrea in the store they had there black pride section of the store selling shirts and other othing items with sayings such as black & proud & black girl power & things like this. Now o sm not against black people and I am not against gay people or lessons either. But if I set up a section in my store and put out t shirts that said things like proud to be white, or white male power I would be called a white supremacist and I would be heavily criticized for doing something like this, so why is it ok to propagate things like this in the name of social justice and stores like target are being praised for doing things lime this in there stores and everything loves it and thinks it is great, but if I did something like this I would be called out as a racist? It does not seem fair. And I do not like having to explain to my 8 year old daughter why that man ( the lady boy) on the poster whom is dressed up like a girl with a mustache looks like that or explain to my 8 year old daughter why these 2 ugly overweight ladys who look just like men are holding each other in a sexual embrace while wearing there underwear are doing or why they look like they do is just not a thing that I am into or really want to have to explain to my child right now. I do not like the target stores any longer & I will find another store to shop at from hear out to replace them and will not be doing g any more business with target because of this.

Date of experience: May 15, 2022
Texas
1 review
0 helpful votes
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Target is really good! They have everything! Food, makeup, clothes, ect. Ect. But it's kinda pricey. I'm not saying its bad but with taxes and everything else its more pricey than Walmart.

Date of experience: May 14, 2022
Idaho
1 review
1 helpful vote
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You people are disgusting skin bags. Why would you try and make boys girls and girls boys. Girls underwear for boys so they can tuck their privates in? Shirts with added pads for little boys so they look like they have breasts? My whole crew is done with you. I hope people wake up and bankrupt your nasty tails.

Date of experience: May 14, 2022
Texas
6 reviews
17 helpful votes
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2 Day delivery is a LIE
May 9, 2022

Target claimed my order would be shipped via 2 Day Delivery. Then they shipped it via Surepost. Surepost is a slow, discounted shipping method that usually takes around a week. First it goes via UPS, as a low priority package. Next, it's given to the post office, which also treats the package as low priority. I've tried using Walmart, with similar results. They are trying to compete with Amazon, by lying. Even without Prime, Amazon doesn't pull this kind of crap. IMO, they would be better off telling the truth. Now I'm mad not only because my package is late, but because they lied, too.

Date of experience: May 9, 2022
Indiana
1 review
0 helpful votes
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Trash
May 5, 2022

Trash trash trash trash trash trash trash trash trashtrashtrashtrashtrashtrashtrashtrashtrashtrashtrashtrashtrashtrashtrashtrashtrashtrashtrashtrashtrashtrashtrashtrash

Date of experience: May 5, 2022
Maine
1 review
0 helpful votes
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Called to cancel my RedCard because Target wouldn't let me attach it to my account as my last name (Dyke) was considered vulgar! I called Target to see if they could somehow attach it for me. Automated answering machine hung up on me - 3 times. So I called Target to cancel my RedCard. John (supervisor) who refused to give me his last name, politely argued with me for over 6 minutes telling me I should not close the account. I had to hang up on him and call again to get another agent. I was finally able to cancel my account.

Date of experience: May 4, 2022
Ohio
3 reviews
18 helpful votes
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Very hard working employees, with very positive can-do attitudes that reflect their motivation, personalities, innate abilities, willingness to serve. Certainly, their excellent training combined with their inborn abilities makes for winning performances in customer service.

Date of experience: May 1, 2022