TalkTalk.co.uk has a consumer rating of 1.29 stars from 14 reviews indicating that most consumers are generally dissatisfied with their purchases. TalkTalk.co.uk also ranks 81st among Internet Service Provider sites. The most common issues with TalkTalk.co.uk are around customer service, which is not as good as expected by some customers.
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Why is talk talk charging a extra £4.50 for not using direct debit payments well i think its not fair and its a rip off getting extra money for not using direct debit to pay bills.See positive reviews
I dont know why it took me so long. After 25 years I am leaving due to their abysmal customer service and broadband which is much slower than I am paying for. Even though I have already left Talktalk still insists on one months notice and I am not happy with that since I was not getting the service as described and not compensated. Right now I am still paying them and using my new suppliers service. You are currently unable to speak to customer services as they have obviously reduced their support team. Why? You also cannot communicate via their chat app as it fails, and I would have quit much sooner if I could have. Finally I had to put in a formal complaint before anyone responded. Too little too late. They are rubbish!See critical reviews
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