Talabat

I've ordered yesterday and didn't receive my order till now, I made a complaint and no one got back to me! I spoke to the customer service who was very rude and end the chat without even saying sorry, or helping me getting me order.
In which century we should wait for a food order for days?!

The ordered Meal didn't turn up for more than 2hrs. I called the assigned rider Mr. MD to check the delivery status, he not only spoke rudely but said he will not deliver the food and suggested that I cancel the order and re-order it so it will be assigned to another rider. I requested him to deliver the food as I have kids waiting and also a Diabetic patient at home, but all in vain!
Sent several emails to Talabat but no response; there is no contact number to reach them! Even the rider said mentioned that they too can't reach Talabat directly but only through an app!

Talabat is one of the lowest class services you can experience in Dubai! Delivery with 3 hours delay, Drivers take your money never come back with change, Customer Service absolutely worst quality chatgpt answers no real help!
Skip this horrible experience - Go to Careem and thank me later!

Always a delay or problem. Drivers get blamed for everything or are always lost and the help center takes atleast 30 minutes in the live chat and you'll end up coming up with your own solution for the issue anyway.
If any other food delivery service existed here in Qatar, talabat could be finally be finished and we can have lunch when we order it without worrying about the poor driver getting deported over a sandwich or listening to him complain about the km when the app glitches and gives the incorrect delivery location, leaving us waiting for 2 hours for food to arrive and missing the lunch break time completely.

Very bad experience, i place an oder and it's been like 1 hour and more but never receive my order it always say 2 minutes on the apps. I call the rider many times, never pick up my calls. And i call the cutomer service to help me resolves the issue but did not provide a good help. I won't order using this apps anymore.

Ordered from Talabat, after I put in my credit card, it says there's unavailable item and order didn't push through! It lead me to a new order automatically then it was successful, then 2 riders came with the same order and same amount! I chat with talabat they said they can't do anything! I said take the extra order and refund our money! The item is waiting here! They promise they will call me back and never heard from them! Really really worst of the worst! Awful!

I have ordered many times from this app and never had any issues. Unfortunately, I ordered two different takeaways on one evening, but got charged 4 times for 2 orders. I sent over my bank statement to customer services which clearly shows 4 charges for 2 orders and they are refusing to give me a refund for the overcharging. They have robbed me of my money (which would be very easy for them to see on their system that they've overcharged) but instead of refunding me, I have received patronising emails. Awful awful company. Do not use them or you'll be scammed.

I am a regular customer of Talabat the last one year their service has been good. But the last two consecutive deliveries have been a horrible experience. I order food at 8.09 pm it is now 9.31 pm and yet to receive my order and I am informed that it will take 20 more minutes to get my food. Most horrible experience. Also to blame is Al Baghal restaurant who were excruciatingly slow on the delivery. While ordering the app said 39 mins but actually it has taken 1 hr and 40 mins. I would give -2 stars if it was possible.

I ordered and I paid already, waiting more than 18h. They are not answering my calls neither to WhatsApp number the delivery gave to me
+971 56 412 3254
He told that 1h to reach and I agreed but till today didn't reach. I think his coming by walk. Really pathetic services

First, order did not came and it was card payment but no refund. Second, ordered paid by card again, showing amount deducted but ordered or transaction is not showing but they are unable to find the reason why. A very really worst service. Once is acceptable but for second time its not acceptable at all!.

After my night shift I order breakfast. Delivery person called me ask for my location I eaven share my location its already there in app. But with out delivering food in there application it's showing delivered but I don't get any items. I contacted customer service but they are believing there delivery guy not even considering customer concerns. AL last l lost money, I didn't get the food more over I lost my sleep.

Worst company service. Had many issues we couldn't contact them to solve it because they don't have customer service. Many times order comes misplaced. 2 times driver didn't come, not well trained to reach the locations. I removed my account because it's not as expected. There's many other companies in dubai more professional then them.