They gave a low class an poorest device ever! There is no telephone no clear email address no one responsible there! They blocked my account with 250 AED in it? (Credit for refund) and many points in it after follow up for 2 months finally they said saying your account being hacked! If acc is hacked you should inform me and if it's hacked it shows how untrustworthy is your application …but even when I sent many emails and calling you keep ignoring me …. Finally after 2 months they contacted me recently asking me open new account to put my money an points there. I created new account but they said we are not able to transfer it please place some order then we can add it! What do you call this?! If I was not following up with you you would never call me to refund my money now after months contacting you asking me to place some order if I want to get money and points back!
I placed order and they cheat me by mentioned delivered but I didn't received anything.
Then during chat they said we are not able to reach the driver!
And when I requested cash back they said it's talabat balance they mean I have to use this poor app again?
I ordered food from kfc, the food came to late, super cold, missing some items
All what the offer to refund 8 derhams how ever the amount of the missing items cost like 20 drh, then they just apologising with out solutions for me, literally there's no service
Which is it's the only thing we using the app for
We place an order around 12:30 in papa johns, as per talabat my order is successfully sent as I opened the " track my order" and it says they will deliver my order after 10mins we wait for so long, how many time we tried to track our order but no one knocks our door noor call in to my phone until all restaurants is already closed. How a lovely evening I am really craving for pizza and I am so hungry, it really ruins my night thank you so much guys.
The worst delivery service I've experienced.
1st time the driver was not able to find my building entrance and he made walk almost 10 minutes until him. When I received the pizzas was completely cold.
2nd time I ordered they took more than 2 hours, and I had to cancel, because my son slept before the food arrive.
I place an order and had waited for almost three hours now. I have called the service and no one is doing anything and repeated the same line over and over again. Until I haven't receive any call back and my delivery. Should not order from this app. It is a scam for your money. And the service does not even know why they are doing and will not call you back.
Very much disappointed by talabat, bought food yesterday and paid by card. First it was unsuccessful, then I canceled and ordered again, only to find out that the first payment went through. Up to now, they have not refunded my money and they are asking me to write an email.
They also advertise products which they do not have in stock, this is the second time they are disappointing me in a week.
I love talabat. But u guys have to control what a place can offer and what they cannot. I order then they don't have. So why im using online? And they have to make sure the markets are delivering what they show in pic. I order a product bc i know them they deliver a product I didn't want. Also review translation has to be there. Delivery guys and girls are so good. But market products and supply, and translation should be better. Thank you
Placed an order and only after 65 minutes later they called to inform me that my order is cancelled. They blamed the resturant and what they offer is just refund to the App wallet. This is really frustrating, they simply dont care about consumers, but only about making money. I deleted the App and will never use it again
Talabat has an extremely poor service and when u order from them its a big regret because they will follow up on your order as the same time u are promised you will receive the food so basically you are waiting for 2 hours to receive your order... so my suggestion just order directly from the restaurant itself and not Talabat! Poor poor customer service and lazy call center.
Talabat increased their delivery fees from 5 or 4 dhs to a new high of AED 9, over the already markup profits they make of approx 20 or 30 percent over the listed food prices from other restaurants. Please resolve the same other wise people are not gonna use talabat
Talabat is digraceful! Never order from there are many other better places to order From! 4 times they have kept me waiting and no food came! Every time I ask why the food hasn't come they say didn't go through the restaurant. It's there job to ring me or send me an email! Never have I had such bad service. Terrible!
You wait for hours for food
Don't ever use Talabat. Very bad service! I ordered food many times and it's either hours late or Cold by the time I receive it. Please don't waste your time and money. I hope Talabat sorts out their many issues as many people depend on this type of service for food delivery.
I had very bad experience today with Talabt, I placed an order and made a payment but after waiting of 45 minutes approx Talabat cancelled my order and mentioned the reason items are not available. Whereas i requested them to deliver from other branche of the same restaurant but they denied. Even i mentioned you shouldn't accept the order without restaurants confirmation but they didn't accept it. I would highly recommend not to order from Talabat at all.
The chicken in my 16 piece boneless chicken meal was undercooked. I could taste it from the texture. People can get sick from eating raw chicken. I hope this is a lesson for wingstop and they actually actually cook their chicken
Whatever restaurant you order from, fancy or normal, nearby or far away, you get cold food. Coz multi pick up they do, despite you pay for delivery and many tips you pay, but still you will get cold meal! Sometimes missed items, some times wrong items! For me missed, or wrong item is a noooo problem if you compare it with the food temperature! This is just not acceptable!
I waited 1 hour for food from pf chang. Then I call... they say that there is a problem with the credit card... even though the night before it was fine! They don't call me... i had to call them and no order was made. They are useless and customer service is appalling! Don't order from them!
Your bike drivers do not respect any traffic rules.
They go in between the cars, drive zig-zag, overtake wrong side of the road. They should only drive on the extreme Right Lane and never go in between cars, hitting mirrors, scratching doors and obstructing the traffic. Please take a note of that. The "time" is not as important as the "safety" of everyone.
I have dealt with a rider who took off with my change, and had a non working number registered, I waited all night for the matter to be resolved, Talabat was not able to trace no call the rider untill late after noon next day, he did not bring change, he gave back the full 500aed, i reached to the point of emailing consumer services and the police for the unlawful act, i waited all day for talabat managers to call me but no one did, when the rider returned the money, he asked for more payment than the actual bill. Completely unprofessional for a company such at talabat. To be honest feels like a scam company now.
I would advise not to order from talabat ever you have many other option it was a mistake from my side that I placed the order, their service is bad. Not organized. Unjustify reason for cancelling your order!
Overview
Talabat has a rating of 1.4 stars from 313 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Talabat most frequently mention customer service, live chat and many times. Talabat ranks 318th among Restaurants sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members