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Tablecloths Factory Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and affordability of its products, particularly table linens and event supplies. Many reviews highlight reliable delivery and excellent customer service, noting prompt communication and effective resolutions. However, concerns regarding the return policy and shipping costs have emerged, with some customers expressing frustration over unexpected fees and delays in receiving full orders. Overall, while the company excels in product quality and customer support, it may benefit from reassessing its return processes to enhance customer satisfaction further.
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The product was great quality. Ordered table runners, napkins to match and champagne flutes. Communication and delivery was great. Just as described and I think price is good. Loved the promptness of communication!
High quality products for great prices. I am satisfied with my Satin table cloth and runners. The 300 LED light curtain is amazing! I highly recommend shopping with Yaya creations/ tableclothfactory. Safe online transactions through PayPal.
Love the table cloths I have purchased from you! They are great quality and clean up well. They were delivered quickly and just as ordered. I have shared your website with friends as your prices are reasonable as well!
Talk about OnPoint and just helpful I mean I couldn't ask for a better way to do business just honest straight to the point and no BS love it love it love it
Worst customer service and worst products ever. I ordered 22 packs of cups (wine glasses and tumblers) for our wedding, the first three packs I opened were different degrees of cracked/broken - and overall cheap quality. I reached out to customer service three times - with being given the runaround, and charged shipping until I go through each pack to see 'how broken" the cups are. Needless to say, take your money elsewhere, and you will be much more satisfied.
Hours on the chat and the phone have led to me shipping the items back on my own dime, as this seems like a company that tries to refuse refunds until you give up trying.
Good luck - but I would go to the Dollar Tree before here.
Very good quality loved the stuff that I ordered was exactly as in photos and all my orders came quick
The color of the tablecloth I ordered doesn't go well with my thing, so I need to return. I have also re-order the correct color. However the returns cost more than the actual price of the tablecloth that I'm returning. I didn't realize when I made my purchase but they're shipping is pricey! So now I pay for the shipping and now I have to pay 15.99 to ship it back?! This is insane. And the fabric is not quality. It's a cheap thin cream colored tablecloth, with no weight to it. I won't order from them again.
I bought 8 from here on sale for about 32 I believe I was really worried considering they're always having sales and every other website that says teal isn't true to color. But I am so happy with this product and can't wait to use these at my san jose sharks wedding they definitely dont feel or look cheap which is great thank you! Because the first order went great I had to place a second for other products and will be leaving a review for those as well can't upload a photo but this review is honest
Great product but shipping and fulfillment is horrible. Paid for rush shipping and product didn't show up when promised. Very disappointed in this company. They also have no phone numbers to call and talk to a person to try and solve problems.
I ordered over $100 in glitter an have only received half of my order. When I placed my order, there was multiple colors of glitter out of stock, which is totally fine. I ordered 13 different colors, ALL were in stock. I received an email the next day saying 7 of the 13 colors were no longer in the warehouse... I am still waiting in my items. They have given me, not one, but two estimated arrival dates to their warehouse and both of those days have come and past. I'm still waiting. I reached out via email and all they have to say is "sorry for the inconvenience". Not happy. Not happy at all.
I ordered some face mask 8 days ago and never received them I have been tracking them since they left the company no package or refund
I purchased 3 70" square tablecloths. The colors were perfect and so was the fit. I have an antique 54" square table that has been passed down in my family. It has been hard to find tablecloths to fit until I found Tablecloth Factory. I will definitely order more from them.
I have been ordering napkins and napkin rings and even a flower garland for some craft baskets. Quality and prices are not to be matched. Excellent service.
I give them 5 stars
*****
The website was easy to navigate, purchase was smooth, and you can't beat the prices! The delivery was very fast, and we are very satisfied with the napkins we ordered. They are exactly what we expected, and very good quality! The little chalkboard signs are perfect too! They're adorable and very well made! We are very impressed!
These metallic silver chair sashes were absolutely beautiful! The quality was superb and the diamond rhinestone pendant was sparkling off those royal blue stretch chair covers.
Yall. I can't even begin to tell you how surprised I am. These site usually throw me off and I never know how they're gonna be but I placed my first order back in September and I bought a mirrored charge plate on pre-order so I knew it would take a little while before they got shipped. It took about a month but I knew that was going to happen. I ended up ordering more of the safe charger plates for thanksgiving because they were absolutely GORGEOUS and exactly like the picture. You guys I placed an order late friday night and it is saturday morning and I have received my package. It didn't even take them 24 hours to process everything. BEAUTIFUL BEAUTIFUL BEAUTIFUL!
Overall the service was excellent. Speedy turnaround from ordering to delivery. Product was in good condition the coloration was just different than I expected and did not fit our decor.
Response time and communication have been excellent in the returns process. I would consider using this company again.
I ordered a hundred clear plastic little cubes, squares and appetizer plates. The price was good and they arrived quickly BUT they are so tiny as to be useless. They might hold one medium size strawberry or maybe 2 Jordan almonds. Be very careful to check measurements closely. 2 inches square is tiny!
Love them. Colors are vibrant. Length fits round and rectangular tables. They wash up nicely. They are perfect for all occasions!
Perfect fit for our 60" round tables at our church. We use different colors to decorate the white tablecloths.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members