Worst customer service and worst products ever. I ordered 22 packs of cups (wine glasses and tumblers) for our wedding, the first three packs I opened were different degrees of cracked/broken - and overall cheap quality. I reached out to customer service three times - with being given the runaround, and charged shipping until I go through each pack to see 'how broken" the cups are. Needless to say, take your money elsewhere, and you will be much more satisfied.
Hours on the chat and the phone have led to me shipping the items back on my own dime, as this seems like a company that tries to refuse refunds until you give up trying.
Good luck - but I would go to the Dollar Tree before here.