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Swyft Filings

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District of Columbia
1 review
1 helpful vote
Follow Tim G.
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Impossible to reach and below par service
March 30, 2021

Try giving them a call or using the 'Live Chat' function on the website. You will NEVER reach a customer service agent, you WILL be asked for a call back number and you WILL wait at least 24 hours or more like 48 to get that call. The Live Chat is simply an email system so no chatting with any agents.
There service is poor, I am still waiting on various permits required to sell and given there USP is supposed to take this admin away from a startup company my advice is research and do it yourself.

Date of experience: March 30, 2021
Philippines
1 review
0 helpful votes
Follow Gwenn B.
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Never transact with this business. They charged me $50 for the cancellation of my DBA Filing Order. The reason of the cancellation is the inability to do the notarization of the DBA form. They are asking me to have the document notarized in Delaware but I am from oversea therefore, it is not possible. They haven't disclose that part when I ordered the said service. Now, they are refusing to provide full refund without me paying them $50. The order was placed on Jul 10, so therefore, I should still be covered with their Money Back Guarantee. I have done the necessary legal actions against this company. NEVER TRANSACT WITH THEM!

Date of experience: August 4, 2021
Singapore
1 review
2 helpful votes
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For international Clients, they are extremely worst
1) They never answered phone calls
2) They never responded specific queries on time
3) International Customers Be Aware.
4) Many limitation have not been informed during signup and All Was hidden info
5) I have ordered one month ago, still they couldnt able to deliver Premium packages as committed
6) extremely poor service for International customers\

Date of experience: October 13, 2020
Texas
1 review
0 helpful votes
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Not good
April 1, 2019

I keep getting my business rejected because of information they didn't even ask for and they have poor communication skills they don't help you I do not recommend you filing with this company

Date of experience: April 1, 2019
North Carolina
1 review
0 helpful votes
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I signed up for mail collection service for $29.00 per mo. I never received mail or messages that I had mail. The entity was inactive and I decide to dissolve the business. I contacted SWYFT instructed them to cancel services and not charge my credit card. For several months they continued to charge my card for the canceled service. I emailed SWYFT to cancel services - they continued to charge my card. I finally went to my CC company and blocked all charges and disputed charges. SWYFT then comes back to me and is trying to charge me more for disputing charges plus charges for services AFTER 2nd notification to cancel. Then they threaten to report to credit reporting agency. SWYFT low down, bullying, dirty crooks.

Date of experience: December 8, 2020
North Carolina
1 review
3 helpful votes
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I spent over $1500 to get Swyft Filings to help me as a first time business owner and my business never got to launch. They messed my paper work up and the bank kept sending me back to get them to fix it. I complained to them numerous of times but no help. My business never got to launch! After 6 months I decided to file a new company myself and I got it up and running. I WILL NEVER RECOMMEND this company to anyone.

Date of experience: April 21, 2020
New Mexico
2 reviews
0 helpful votes
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URGENT -- Swyft Filings Registered Agent fees increased by 300% for 2022 (& into 2023 & beyond, as far as they told me today).

They USED to be $149/year but now have had a 300% INCREASE to $149/QUARTER!

I'm "grandfathered " in (I think they said it started in Jan 2022) & they TRIED to BACK-CHARGE me for each quarter this year. When my cc was expired (thank GOODNESS), the contacted me about $477 that was "overdue". After SEVERAL calls, they have said (today, so I can't totally confirm) that my original contract will keep me at $149/year.

This is a RIP OFF & your readers should know

Date of experience: October 13, 2022
California
2 reviews
2 helpful votes
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Horrible experience with Swyft Filings. Registered a Llc using their services. Cancelled in 25 days with state as wanted to pursue business as sole proprietor. The executive Milena Waterman and Tyler informed me that a refund except state filing fee will be issued once the Llc shows cancelled on the state website. Called them once state website cancelled the Llc they did not return my call back. Kept lying that they did return calls. They went back on their refund conversation and said no refund will be issued for the package. They did not return my calls, they delayed till the second installment was charged to my card and 60 days were up so they could deny a refund. Absolutely horrible Customer service anyways we shouldn't expect much from these unprofessional companies who hardly train their staff to handle queries about refund & Keep trying to tell customer they are wrong. Cheat customer of 800 $ then talk over the customer instead of apologising is pathetic. State should disassociate themselves from Such fraud companies. So the state did not charge a penny for dissolution of Llc but this company charged 500$ for a cancelled Llc. After much pestering just refunded a pro rated 137 $ out of 800$. Frauds. Moral of the story is you should go and file papers with state in person but don't ever use this company. The worst experience ever.

Date of experience: July 10, 2019
Missouri
1 review
1 helpful vote
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Don't give this company your money they will take your money and then you never hear back from Anyone when you have issues I paid $300 for DBA Service three months ago i've tried emailing customer service and I get no response because of this they have Ruined my plans for the business so please take your money and your valuable business to a company that cares

Date of experience: November 27, 2018
Michigan
1 review
2 helpful votes
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They have stolen $1500, and continue to charge the account throughout the day and week. Coming up on 2000 dollars without a single thing to show, not a active business, not a single piece of mail, or anything promised in the package, not a website domain, nothing. They stole our money and now we have to go back to normal jobs and try to save up to restart a business. This company is ruining lives. Karmas a b#tch. I posted pictures to show all the charges they keep taking, hopefully the bank can stop them from stealing anymore money out of our account.
STAY AWAY FROM THIS COMPANY, COMPLETE SCAM.

Date of experience: May 13, 2022
Texas
1 review
0 helpful votes
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Horrible!
December 23, 2021

No stars from me! Gave me the runaround services are not really free, I could never reach customer service! Please beware do not! I REPEAT DO NOT PUT YOUR CREDIT CARD INFORMATION IN, THEY WILL CONTINUE TO CHARGE YOUR CARD AND YOU WILL GET NOTHING! I WAS SUPPOSED TO GET A EIN NUMBER FOR FREE IN 5-7 DAYS ITS BEEN A MONTH AND NOTHING! DO NOT TRUST THESE PEOPLE!

Date of experience: December 23, 2021
Texas
1 review
0 helpful votes
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I had a horrible experience with Swyft Filings and their registered agent services. I filed my formation docs with their website. I agreed to used their registered agent services after. BIG MISTAKE. I enrolled in auto-pay. EVEN BIGGER MISTAKE. I signed up for a 6 month subscription for $149, they then put me on 3 month for $149 (why would I ever want to double pay for services I already signed up for?) without telling me. And billed me for the 6 month and 3 month registered agent services concurrently. For a total of 6 charges in 1 year. That is insane. I've called to request refunds. I even tried to file a complaint with BBB. They said it's my fault for not calling in to cancel the 3 month subscription. The one I never signed up for? Give me a break. They told the BBB all they had to do was email me a notice of the new enrollment. Can you believe that? They can just sign you up for extra services and bill without written consent. All they have to do is send an email notice (that obviously was filtered to spam) and whether we read or acknowledge the email is irrelevant to their billing practices. So predatory and unethical. They deliberately do this to exploit customers who have enrolled in auto-pay knowing we won't have time tocheck credit card statements every month when running a new business. Moral of the story is, this company cannot be trusted with your financial information.

Date of experience: April 1, 2022
Texas
1 review
3 helpful votes
Follow Lori W.
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They charge you 1000 then want more and do not do as promised filibg law suite. They are a big scam and rude do your own filing or use legal zoom

Date of experience: March 21, 2023
Illinois
1 review
0 helpful votes
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Hard to communicate, didn't follow through on order, and didn't refund. Make sure you keep all documentation and be prepared to fight to try and get a refund.

Date of experience: January 13, 2022
California
1 review
4 helpful votes
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I had such a terrible experience. It's been 3.5 month waiting and they give me no answer, no refund nothing. STAY AWAY.

Date of experience: April 4, 2022
Texas
1 review
0 helpful votes
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Markael B.
July 30, 2020

I went online to order this service. When ordering the service it offers a 1 day service for an extra $100. So I spent $244.00 for a DBA. Well when I get the form I called because it says the form has to be notarized and mailed in. Well since the address is in Houston, I called to check to see if I can drop it off. The customer service rep said no because it is just a mail service, so I started asking more questions and she explained that we have to mail it to then and they have to mail it in, so please explain to me how this can me a 24 hour service, it can't. So this service does not work for me I don't need your service. So they say we charge a $75 cancellation fee, which is the total opposite of what the website says when it post this 100% Money Back Guarantee. The guarantee does say it will not refund any of the state fees, so if you never filed anything you never paid the state any fees so you just keep that money to your self. The whole thing is misleading and I feel like I was scammed.

Date of experience: July 30, 2020
Nevada
1 review
1 helpful vote
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If I could give a NEGATIVE 5 stars I would. Do not do business with this company. You will be paying for a service that they say they provide... but because of their poor service ended up with my company being in default with the state and I had to pay late fees which were double than what I should have paid. You are paying them to provide a service to notify you of any papers received by the state. Funny thing... The notifications of them charging my account came to my email NO PROBLEM. BUT The important notifications as to the renewal notices from the state went to my spam. So when I call to say how did I not get notified?! He says did you look in your spam? WELL Joel... NO I don't look in spam because its all garbage. If all your other emails about you getting paid would go to my inbox WHY would I look in spam for IMPORTANT documents from the state? Its absurd... AND
The attitude I got was unbelievable as to I was the idiot for not looking in my spam folder for important notices from them. WHAT?! I truly believe the positive reviews you read are plants from the company themselves they sound too fake. My experience as left me frustrated with extra fees. STAY AWAY FROM THIS COMPANY

Date of experience: June 13, 2018
New York
3 reviews
6 helpful votes
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Stay very far away from this company. They are a complete scam. They will charge your credit card monthly and do not answer phones or email.

Date of experience: May 11, 2022
Texas
1 review
0 helpful votes
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Terrible
May 6, 2019

I keep getting rejections about my business even when I gave them the proper information they needed

Date of experience: May 6, 2019
Louisiana
1 review
0 helpful votes
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Inaccurate filing
July 20, 2019

They did not file the correct info and do not follow thru with guarantee. Person on phone gave incorrect information. Reported to BBB.

Date of experience: July 20, 2019

Overview

Swyft Filings has a rating of 1.4 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swyft Filings most frequently mention credit card, customer service and live chat. Swyft Filings ranks 5253rd among Business Services sites.

service
32
value
32
shipping
19
returns
25
quality
30
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