Be careful Be careful Be careful this company is scam and not in USA it's in Philippine I cancellation this fake service and still take my money from credit cards and I send a lot of emails and nobody understand its very big mistake I join with this fake company
I've been dealing with swift filing now going on about 8 days. No fault of my own I have been held up they've gotten all the information that they needed when they say you're going to do something they don't except for when they say they're going to collect the money they do that in a hastily manner. They do not do their due diligence if you expect to get what you pay for that's a crap shoot. I'm being held up because I cannot fill out the ein application that is in my account I instantly started having problems with my account there is over 15 emails to Swift filing that I have emailed them multiple times a day every single day. They do not read your emails. You can tell by how they respond. They will not help you with your problem they're not helping me access my account what they're stating is you're holding us up because you haven't filled out the application that's all they say I cannot fill out the application of gaining asset without getting access to my account. If you want to be irritated and just want to throw something then this company's perfect for you perfect then but if you want a company that actually does what they say they're going to do in the service does her do diligence doesn't hold anything up just cuz they don't want to work do not use Swift filing they will take your money but they will not do these service!
I ordered the $99.00 package. Then I was charged another $99.00 for something else. Then three days later I was charged another $150.00 for something else. I called to dispute but they said it was to late. I can get the $149.00 back but I have to jump through a lot of hoops to get it.
I do not believe the good reviews are real. They are scam artists... they make you sign up an pay for something and then say "this is not covered", "that is not covered"... for instance, articles of incorporation (which you will need) they only tell you afterwards... and try to squeeze more money out of you. Then, getting through to support to cancel an order or get a refund is impossible. After waiting for 30 minutes on phone, you get to someone who says a supervisor will have to talk to you later on (1-2 days)... that they can't do it. The support is horrible. The "money back guarantee" is a sham. Overall, It is not a good value... it is a bait and switch.
Poor -0/100 Poor consumer service, they never pick up your phone call all robot answers nothing. Oh you need to pay fees scammers keep charging unknown fees.
I paid for the premium package assuming everything is included but unfortunately once I paid the fee, everything else that I will probably need came up separately that I had to pay additional fee for.
Once you've paid and they have your EIN number, you can't even log in to view your account. If you call their 877 number, they put you on hold and then after about 10 minutes transfer you to a voice message. :(
After charging me $299, I asked for a refund. Their team answered back by saying we'll look into it. After 2 days, they charged me again $274 and sent me an email saying they refunded me and they show on my account that they refunded me while they charged me twice. So now I'm down $573 and they say they'll only refund $274... This is pure fraud and theft. When I tried contacting their team, they kept hanging up or ignoring my claim saying that on their system they already refunded me. If you're trying to use this company, They also do not want to allow me to take of my credit card information. I strongly STRONGLY advise you to never use their services if you do not want to be scammed too.
Bought the 10 day standard LLC package with extras. They advertise it "10 days delivered to you". This is false. They did not submit my information to the state for 7 days and only after I contacted them expressing my concern as we were at day 7 of 10. It took 18 business days for me to receive my approval. I actually found out about my approval 2 days before they notified me. Same day I contacted IRS to see if they had applied for my EIN. IRS advised they they had not so I applied and received my own EIN on the spot. They say they have a 100% money back guarantee. They did not meet the 10 days to me LLC and refused to refund my money. Would not use them. Had I known I could apply myself to the state for half the cost and how easy it was to do my EIN would never have considered them. Same thing happened to my son. 18 days not 10 and we did the same for him to get his EIN.
I worked with swift fillings in 2017. Three years later, it turns out I have been charged $150 for the last three years. I called them to dispute the matter and the woman on the phone was incredibly rude. She was not helpful at all and could not help me cancel my membership. I have to now hire a lawyer and work with my bank to dispute the matter. DO NOT USE THEM!
This is the worst company ever, I paid too much to get my LLC started but they have too much hiding fees, they say to get the premium package so you can get such and such and such but they don't send you anything by mail instead you will have to print them yourself even the company sealing i paid $99 for it and it`s a digital? How i can seal with a digital copy, they are the worst company ever dont get your filing with you will regret it my order number was *******
Didn't need this service. I tried twice to end it. The first time I was told that I could only do so by contacting my Secretary of State. The second time (a year later), I was told that THEY could dissolve it, but I had to pay them $149 to do so. Rip off!
I had already used Swyft Filings for one incorporation so I recently used them again for another corporation. They do not answer my questions in a reasonable time or sometimes not at all. They made a huge mistake that slowed my incorporation even though I had paid for expedited service. Their phone representative got upset when I asked for a refund of that portion of my payment and refused refund. Twice, their phone person got snippy and short with me and could not or would not offer reasonable responses. I am left without an EIN and they will not tell me when I may expect to get it.
Don't sign up with Swyft. They will bill your credit card at will. Even after you asked to cancel any type of subscription service. Don't use the mailbox subscription service at all. Also, they will not remove your credit card from their site to bill whenever they feel justified.
PLEASE BE CARFUL WITH THIS COMPANY
I signed up with them several corporation, purchasing only the corporation with zero additional services, and i made sure that no services been added before i check out, i find out a year later that they charging me for each corporation $149.00 without my approval, and for me to change the registered agent (which i originally assigned with my CPA) and it will cost me a lot of money to change the registered agent to my CAP for each corporation including state fee, pay for your CPA to do it, you may pay a bit more now and save issues later, HORRIBLE HORRIBLE HORRIBLE BE CARFUL
Please please
Don't do anything with these people
LIERS, it took them 3 months for one document, what takes one day in the office
But the thing is, they keep charghing your account all the time
The worst place
This company is a joke. After they take your money and wait. You get no more communication. I've sent emails and also left voicemails. No response back at all. And the business hours on the voicemail are false. When you call and are asked to receive a call back if you pick this option they will call back and say leave a voicemail which they never return. They have charge my credit card three times for the basic package. Once on the first day. And twice on another. Beware! Sad now I have to contact their better business bureau.
I purchased the premium service which included swyft obtaining my EIN. I was contacted by swyft and the rep. Informed me that I needed to forward my information with the application to obtain my EIN. It has been several weeks and I have yet to receive my EIN and I cannot make contact with swyft. I have left voicemails and emails and still zero response.
No help they will just take your money. They say they will help you along the way, yeah right good luck say bye to your cash. Legalzoom or incfile never had a problem
My request was a simple one that deserved a simple and immediate answer. Instead, I was unable to talk to anybody. Callbacks and clogged voicemail menus. I waited on hold for over 15 minutes each time I called. Bad customer service.
On July 8,2022 I filed out a form on the Swyft Filing website to get a DBA for my chapter. Nothing happened for 10 days and I called them. They sent me forms to get notarized on 7/27. I got the forms notarized and sent them back. Nothing happened so I called again and that is when they send me the approved form. The bank refused the form since it was from the county, not the state. I called Swyft and they told me they did the job correctly. I called today to get a refund and was told that I had filled out the original form incorrectly so they would not give me a refund.
Answer: It is not easy at all. Emails take days to weeks, chat never picks up and call hold times are insane.
Swyft Filings has a rating of 1.4 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swyft Filings most frequently mention credit card, customer service and live chat. Swyft Filings ranks 5253rd among Business Services sites.